seller wont honour warrranty

hi how do i report a seller who wont honour the warranty as stated on the item description, item says 3 years it failed in 11 months 

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seller wont honour warrranty

You cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt.  If they are not,  a buyer has 30 days under eBay's 30 day MBG,  Money Back Guarantee policy,  to return the item for a full refund.

 

If you bought this from a Private seller you are too late to claim a refund.  You're too late to report to your payment provider,  too.

 

If purchased from a registered UK business, who offered a guarantee and is now not upholding this,  then turn to Citizens Advice for your next steps,  if you wish to take this further.

 

@alan3396 

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