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Seller News: August 2025

Get the latest updates for stronger protections and smoother selling.

Weekly Chat with the eBay Community Team

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Postage issue

Is there a way with this simple delivery system to cancel a label and buy another one? What I really want to do is have a parcel collected as its too heavy to carry to the post-office (no car). I've tried EVRI and can't get through to anyone and the ...

Fake ebay seller

I bought a face cream from what I thought was an ebay seller on 21st August 2025 for £18.99, the expected delivery date was 23rd to 27th August. Nothing arrived and so I went to track the package and I was asked to log in to my ebay account to do thi...

refund

The refund suggested by ebay does not include the tax I paid, how can I correct this and include the tax

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Item sold payment still on hold

I sold item 267380137744. Through inexperience, I sent the item directly rather than using the prepaid ebay/Evri link. The buyer has received the item and is delighted with it. However, as I didn't follow the postage protocol correctly, the buyer is ...

pages

Hello, can anybody help I am getting wierd pages when I select a sellers item, all the details are showing on the left of the page & & no option to buy, save etc, done screenshot so hope it helps ; thanks for any replies,rubycon65

Am I part of a scam?

I’m trying to sell an old mobile phone, I’ve noted that my seller is located in Australia (I am based in the UK) and has only joined eBay today. Should I be concerned? Thanks

Buyer returned item

UK Seller here. I sold a NEW and sealed iPhone 16 on the 14th August and paid extra at my own cost to get the buyer the item on next day delivery , on the 22nd August the buyer contacted me asking for the item to be returned as 'Doesn't work or is de...

Ebay removed negative feedback instantly

Bought an item that was never dispatched. I contacted the seller several times over a 10 day period to which they never replied once. I finally give up requested a refund and left them a negative explaining that it was the worst experience I've ever ...

Fees

Does anyone know why I keep getting charged 72p a month when I'm not using ebay...haven't sold anything since March.

Sent via a different method than the listing, wanting to finalise the order as complete

I was a little delayed, due to being away, with sending out an order. I communicated this to the seller and they were fine about it, they just requested i got it to them by a certain date they needed for. No problem, there was still plenty of time. H...

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eBay help & contact

Hi, Please can anyone help me with eBay help & contact page / automatic assistant? It will not let me open page when I click Help & Contact just comes up black & grey text without letting me chat. I need some help. Thank you.

Wrong label selected!

Hi, I think the wrong label option is selected, as the item won't fit through a letterbox, but how do I change the label. It's happened a few times before and I end up buying a second label each time, therefore paying twice. My partner set up the ite...

Damaged item

A glass candle I’ve purchased has arrived completely smashed. The seller has agreed to a refund, but I cannot find how to request this without returning the item (which isn’t necessary due to the damage).

amending ads

I have a few ads on for alloy wheels of which im advertising few sizes on the same ad and now i am out of some i keep getting asked for them, is there a way i can amend the title and ad to show only what i have left in stock

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purchases

My latest purchases have suddenly disappeared from my account, and it only shows 2024. Has anyone else had this experience? I've cleared cache but no change.

TECHNICAL ISSUE

I was just reading some of the problems people have had! I haven't encountered things like that but my gripe is why is eBay having technical issues. First (on several occasions) there was an issue with putting in a best offer as the page was missing!...

Still not fixed

I’m in the ukok so I had a look on eBay Canada to search for some of my items that are listed I only found about 5 even know there’s about 30 listed for global shipping, then click on an item of mine so see what other items I’m selling and it only sh...

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Seller ignores contact over lost package

I abandoned a 7 yrs plus Amazon account, much used, with sellers sending damaged products, or an item not as listed and only chatbots etc to seek help from.Closing the account, a couple of years ago, joining eBay felt so much better, with goods arriv...

Batch update weight and parcel size details

For some reason unknown to me the weight and parcel size fields have been updated with duff information. This applies to hundreds of my listings.Have looked to see if these fields can be batch updated but not found anything so far. Does anyone know i...

Refund

I have a problem with a refund and funds pending .. I sent out a jacket on the 7th of August the buyer received a few days later and the same day sent a refund request .. so funds where pending .. I received the jacket back and processed the refund b...

50% refund !

Is this legaleBay have given me a 50% refund for an item I received damaged. I asked the seller for a returns label and they said no speak to ebay.ebay awarded me 50% and said keep it. i dont want it. i want perfect china not damaged.how do i get my ...

Seller Charity Donations

I'm trying to list an item where the proceeds will go to a specific charity. However, the charity in question does not appear in the selection menu. The charity is definitely active on ebay. Can anyone suggest what might be the issue? Best regards.

Ebays authentication process

So a designer bag was returned as ebays authetication couldnt verify it. I have refunded buyer and have since had it authenticated by 2 professional authenticators with certificates. Im so annoyed with ebay as i was made to lool like i was selling fa...

Simple Delivery - Combined Postage

I sold two seperate items (photographs) to a buyer in the USA (I'm in UK). eBay Simple Delivery has sent two separate invoices, and not combined the shipping. How do I get eBay to combine the shipping? Thanks for your help!

Simple Delivery

My buyer doesn’t want to use Evri because of bad previous experience. I have opted to use Royal Mail & Evri but the buyer has only been given an option to use Evri when they check out. can this be changed for this one sale ? thank you. I’ve had to ca...

Offers sent that I didn't make🙄

Hi here's an head scratcher. I just noticed on one of my listings , a high value item that there were 4 sent offers with a discount of 14% that I never made. Is there a way eBay sends offers automatically on my behalf? I am pretty positive that I nev...

Simple Delivery

I’m getting caught out and so muddled here….how can I tell if my listed items which have been listed ages and are under £10 and I’ve offered free postage are on simple delivery? I notice some say tracked with another option for express so I presume t...

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Resolved! No 'Evri' Option On Simple Delivery

Everything I sell apart from samples are too big and heavy for Royal Mail. I always have, and still want to use Evri, but once I sell something, Ebay automatically sell me aRoyal Mail label which I cannot use.I have un-selected RM in the settings to ...

Recalled item

I have received an email from ebay advising against using a nail polish dryer device as it has been recalled due to safety reasons. I haven't used it more than once or twice as frankly it proved to be more Chinese tat and doesnt work but does this me...

Simple Delivery

I have just sold an item that was listed before simple delivery was introduced. So unaware of the changes I paid for the postage with a different carrier from the one selected by the buyer. As a result EBay will not update the status to despatched an...

Updating username to receive payment

So I'm trying to withdraw what I've received from a coat I sold and it's saying if I don't withdraw it by the 23rd there will be restrictions but I don't know what that means since it won't tell me, so I changed my username but my laptop glitched and...

Buying

I need to check the dimensions of an item before I buy it; I've sent 2 e-mails asking for details but not had a response.The item has "no returns " on it so I'm stuck, reallyAny suggestions, please?

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Resolved! Buyer Raised an Item Not Received Case

Items purchased last Tuesday 26th August. Sent Royal Mail 48 Hour Tracked same day.Today 1st September, customer raises Item Not Received Case, saying she wants her money back.Tracking shows attempted delivery Saturday 30 August, but 'Address Inacces...

scam? what do I do!

hi guys - I recently bought something from a seller who had loads of positive reviews but a few negative too. I spent quite a lot on this one item and the seller has supposedly “shipped” it out but I can tell by tracking that it hasn’t been. They the...

Relisting Fees

Hi there, i posted my caravan for sale. Had one bid and the seller wanted to cancel as they'd bought another van. I ensured they sent the cancellation so I would not be charged a final value fee and it was cancelled. I renewed the listing which I mad...

Selling to American buyer

I am set up to sell to UK buyers however an American has bid on my item however I cannot sell to him yet as not arranged to sell outside the UK. How can I change this

Fraudulent purchase

I have just noticed a purchase has been made to my account a couple of hours ago.It was for a digital game which appears to have had a code to use it and this was sent by the seller. I guess this purchase was made via a guest as the sale is not showi...

Postage

Hi, i have sold an item and the buyer has paid for postage. I tried using the qr code and they told me my parcel is 1cm too big so they won't accept it. I have messaged the buyer who cant change it their end either. Im thinking of paying to send it w...

Postage cost

I have selected buyer pays postage of an item they purchased and paid postage yet I have to print a label eBay’s stated I have to pay for shipping as a buyer is this correct

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Buyer wants to change delivery method

Hello, I had a purchase about 5 hours ago. I have packaged the item and generated the qr code for evri with simple delivery. However, I have just had a message saying they want it sending by Royal Mail. I have tried to find a way to do this but I can...

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Ebay listing shows customs will be paid on Made in USA items shipping to USA

I just did a search for "made in USA" items located in the UK. Such an item should be tariff free since the item was manufactured in the USA. However, EBay has added the following text on the listing page between Postage and Delivery: "Due to US poli...

Video

can I get rid of the pop up that asks me if I want to upload a video every time? It’s very annoying and slows me down.

Resolved! best offer accepted but no longer want item??

i placed a best offer for an item and then after 2 days of not hearing anything i had given up on it and looked elsewhere, when i woke up in the morning i had been offered a better offer off someone else for the same item, i accepted the better offer...

Buyer yet to return item

A buyer opened a case as he "just didnt like" He was given until today to return which he has not done. Do I have to apply to ebay to close case or do they do automatically. Tried the auto help and it was no use at all.

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Simply delivery

I have sold two comics to the same buyer payment has gone through ok but when I have gone to buy Simply Delivery postage but the label cost £1.64 it should be £2.72 how do I change it?

Trouble with combined postage

I want to send a buyer an invoice with combined postage cost for 4 items.I went into my account and edited allow invoice requests before I listed the items, this should allow buyers to send a request for total from the seller.The guide then tells you...

Edit Tracking details

Good morning!This is the first time I've used eBay for selling items for a very long time and i have to say, the postage side of things is not very confusing. I recently sold an item, so I arranged my own courier as Royal Mail are *bleep* and sent it...

Camncel listing blocked by ebay

Twice I tried to list a computer but each time it was blocked by eBay because " I have violated their conditions by trying to sell it ouside of eBay or because I have given too much personal information". eBay rsponded with pages of detailed informat...

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Despatch Methods

Has anyone else had trouble with sellers saying they use Royal Mail but when you order from them you find they use Evri? I hate Evri as in my experience they are completely incompetent and do nothing but lose parcels, so I try very hard not to knowin...

How to talk to a person

How on earth do you get to actually talk to a person on eBay , I have been sent part of an item not all and the buyer is giving me the run around to avoid refunding me . Feel like eBay is doing the same as can't talk to them

Returning and item

Hi...my seller tells me he's away until September 6th and there will be no one around to receive the item. I have until the 3rd to return...what should do ? Please advise..

Customer wanted item posted not delivered added postage to his invoice but how do I get the payment

Customer wanted item sent to him which I was happy to do so added the postage to his invoice but when he paid there was no address so had to ask him then I find that unless he puts a code which he has been given when he collects I don't get the money...

Verify my age

Trying to order a hedge trimmer blade but eBay wants me to verify my age. Asking for credit card details but I’ve only got a debit card

Simple delivery problem

 I recently sent an item via eBay simple delivery ( Evri). The package was delivered opened and the item was missing . The buyer has been refunded under eBay buyer protection policy , but I am now out of pocket as I no longer have the item or the mon...

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Label

I started to print an evri label for posting to buyer. Husband managed to delete print! request while adding paper! I can't see how to reprint from eBay and cannot contact evri helpline. Any suggestions?

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Resolved! Can t get some items sent to me

I m not getting around a third of items I ve won or bought stating AFTER I have won that they Don t post post to Guernsey, when I ve spoken to the seller they do but e bay insisted they Don t. We go round and round until one of us gives up snd the it...

Stolen Item

My item got stolen after it was delivered outside my address by royal mail, would i have to make the claim to royal mail or would the seller have to refund me and then make the claim?

Bank account "verification" excuse to keep our money for a week or so

EBay are being negligent. They are neglecting to send micro deposits before they stop you receiving the proceeds of sale that belong to you. They are doing this so that they can earn interest on our money. There can be no other reason. We all know th...

Refund

Hello i bought a product from a seller called and in a years time we encountered a problem with the product, with the one year warranty on the product the seller advised us to send the item back to them in which we did, Then they told us that they co...

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Posting to France

I have sold an item and quoted the buyer in France that it would be sent by Royal Mail international standard. When I have gone to print off the prepaid address label eBay states that there is a problem with Royal Mail. This message appeared yesterda...

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Resolved! i bought an item, it was a little faulty, but useable, how do i give some refund back?

i bought a keyboard, the letter Q didn't work, (still don't. i just copy and paste a "Q" from a webpage, no big deal as it's not used much) i was happy to keep it and gave 5 stars as the seller tried their best to help with suggestions etc, i said no...

help please

it is not valadating my bank account?, i tried to chance the bank account for payouts and now it wont validate any of my accounts?

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Refund

Hi i recently cancelled an order 23rd august. My refund still hasnt come through! Can anyone offer any advice? Thanks

Account access issue

Hi,I want to grant access to someone else to manage my account but I don't have option to invite user or add user. Under Account Preferences-> Team Access->Account Access. I get the message saying you don't have access to any other accounts yet. Cont...

" Auction Duration" says If your item does not sell we'll relist 8 times??BUT IT DOESN'T,ONLY 7 DAYS

I have listed new items and under the Auction Duration box it says " If your item does not sell we'll relist 8 times" but it only lasts 7 days!!!!!!!!." If I list a sell similar item I get " If your item does not sell we'll relist 8 times" again 7 da...

Evri Failed delivery

Hi all I wonder if any of you great people could give me some advice a few weeks ago I decided to set up a eBay account to sell privately and I stupidly picked evri to handle my simple delivery and on my first sale they handled the parcel well up unt...

Accidentally refunded buyer

So I accidentally refunded a buyer to the tune of £250. The buyer had disputed the condition of the item and requested a refund. This is the first time I had done this. eBay were telling me to send a postage label, but the process when doing it for t...

Simple Delivery - Are we all on the same level playing field? I think not!

Some sellers appear to be on a different level to the rest of us being allowed to charge upwards of £5.00 when the rest of us are losing money with eBays generic postage system. Is eBay turning a blind eye to some sellers and are some favoured than o...

GSP

An item does not include GSP for Portugal on the list with item for sale, have contacted seller and they said that the problem is with ebay as they included Portugal, can anyone advise please

how to combine postage

Hi All. I have won 3 auctions from one seller, i asked for a combined postage invoice 3 times and now shes telling me that i have to do something my end to get it. Is this true if so what can i do, i thought it was down to a seller to sort it? Thanks...

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Problem with seller

I'm having a problem with seller. They sent me a supposedly "very good" condition book that actually had pages ripped out. When I contacted them, they promised to send a replacement. Then they cancelled the replacement and promised me a refund. I hav...

Automatically applying a tax, per country

Hello, with the application of new US tariffs on import from the UK (from where I am selling), I will apply a 10% cost to US eBay customers only (as 10% of the value will be collected from me by Royal Mail on the package content value, at the moment ...

Resolved! Buyer wants to change delivery address

Hi folks, Just sold an item for £100 . The buyer has paid but then told me the address auto-completed and wrong. I choose the simple delivery method so have a prepaid label ready. Can I just put their correct address and stick it over the address par...

Import tax

I have returned and been refunded an item I purchased from abroad, but have now received an invoice from the shipping company for import tax

Low scores on rating

Since Simply pay I have been given low scores on delivery time and postage costs. As I have no say about the cost of posting - in fact one buyer received postage free as there was an issue with QR code and I paid the postage myself. I offered free po...

Arranging delivery for sold item

I sold (and was paid for) a cupboard to a buyer who asked me to delay delivery until she had finished decorating. She delayed several times and now 7 months or so later, the eBay emails are not longer working and I can‘t contact hereto arrange delive...

Cancelling a return asked for in error

Hi, The buyer of a GPU wanted to return it, but in fact made an error and confused it with another item not sold by me. He wants to not return the GPU. I've already paid for a return label. How do we sort this out.BTW is there a way to speak to anyon...

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Postage labels

Hi, I’ve just had to cancel a order as I’d listed it with free postage as I knew it was just a second class stamp needed and they charged me almost £3 for the label.do I automatically get the label refunded or do I have to do something to get it?than...

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Wrong Bidding error

I have submitted the wrong bidding value by a large amount on an item I wish to buy I got the dot wrong which goes between the pound side and pence side I need to cancel my bid and start again can you help me do this please Regards Ian

Not received an item

Hi, I've bought an item as a guest but have an account. The item hasn't arrived but I can't contact seller as ebay want me to make an account, which I've already got. Help I'm going around in circles.

Adding photos on listing not working

I’m having trouble uploading photos to my listings. It’s not allowing me to add a photo either taking a photo or from camera roll. It just shows a blank black screen even when I select the photos to add. I therefore can’t complete the listing. Is any...

It won’t allow me to purchase

When I add things to the basket then try to checkout the item, I then get a weird code implying the item isn’t available. The card works to purchase. It’s very frustrating and happens on multiple items. thank you if you can help

Postage

What do I do If my item for sale can only be delivered using the Parcel Force large parcel service

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Simple Delivery Refunds

Has anybody successfully received a refund for unused labels in the new simple delivery system?I have continued to use my own delivery methods but im currently paying twice for delivery with this new system, I spoke with an agent who sent me a link t...

Order Number Missing From Account

Hello Everyone. I placed an order 2 days ago, but its number is missing from my my eBay account. I can't find an option in eBay's help sections for this situation. Any ideas on why the number may be missing or how to contact eBay direct. Many thanks,...

Promoting Listings

I have noticed a 'Promote It' option next to my ebay listings which i keep pressing by accident as I scroll through my listings. Is there a way to disable the option of promoting listings altogether.

Second account

Hi all! I have had an account on the American ebay.com for many years. I have been living in Portugal for the last 8 years. I want to sell some of my goods worldwide. To do this, I want to continue using my ebay.com account. However, I only want to s...

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PayPal giving fund

Can any charity out there help me with an issue regarding invoices for PayPal giving fund? As a charity we did not enrol in this but we are receiving invoices. Now I am unable to list items due to invoices not being paid. What has happened? No one is...

User avatar by • Visitor
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  • 2 replies
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Nectar points cancelled

I bought 2nd of June 06-13357-72269 For this order was added nectar points but later on 22nd of August was taken off I contact nectar points customer service and they told that my order on eBay was cancelled when it was not . As why they see that ?

Scam

I bought an IPad on eBay and on collecting the package today, it only contained an empty bubble envelope. The seller doesn’t accept returns. What do I do?

Buyer wants to return item - poor quality

A buyer wants to return an item, they’re claiming it’s damaged and not to his expectation. The product I sent wasn’t damaged when I sent (have photos to prove this) and certainly isn’t poor quality, was securely packed. Any ideas with how to handle t...

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Returns

The local Post office will not accept my return, he said the return address which is in China looks fraudulent. I have contacted the seller for a UK return address. But says China is the only return address.

false address

Is it just me, or do others buy after checking the location of the item only to realise its not in Durham, it's in China????? done with eBay now. It was a good years ago. Now it's just Temu in different colours.

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  • 5 replies
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Resolved! Return Label

How do I obtain a Return Label from eBay without adding photo evidence, please.I am elderly, not particularly computer/iphone literate, and would love to get some help to return a wrong item sent to me.

hmrc reporting

apologies if this has all been asked before....i have sold 29 items and ebay have asked for my national insurance number for the hmrc digital reporting thing. i am just wondering what hmrc actually do as reading the information does not give me speci...

Contact for someone at ebay

Seller has told me they lost the item.Problem is, they have created a delivery label so the ebay auto bot cannot help me because they think the item is in transit.How on God's green earth to I contact ebay to getting order refunded?

Resolved! Refund Policy For Listings

Hello,I am a registered seller on eBay UK. I have set my return policy to accept returns for damaged products. However, when I create and preview a listing, it shows as “no returns accepted.”I have attached a screenshot for your reference. Could you ...

No delivery

Ordered bag of dog food on 16th August it's now 30th not received No reply from the seller after I've sent numerous messages eBay are saying the matter is resolved and it isn't. I want a refund nowI am a pensioner can't afford to be out of pocket for...

Jellycat steepy teabag amuseable plush

I'm a bit concerned...5 days ago you couldn't find these on Ebay for less than 80 pounds...no independent retailers have any left ...Jellycat don't sell directly and only sent about 8 pieces per store...all of a sudden there are loads on Ebay startin...

Resolved! Label printing

I prefer to print my own labels so the parcel is ready to go. However, when I purchased the postage from Royal Mail ( the old way), the label would print out a small size which fitted all parcels. Now with the Simple Delivery, the label prints out in...

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Simple delivery

Good morning, I have several identical items for sale. When I set paid postage with Simple Delivery, for example Large Letter, if a buyer adds 5 of the same items to the basket, the postage multiplies. So instead of paying £2.70 (since I can send the...

simple delivery over ride

No matter what I do, simple delivery over rides every other postage method. Only options in front of me are royal mail or evri. Ive attempted to create a postage policy and yet simple delivery over rides.

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deducting carriages costs from a refund

I need opinions on this....... A buyer bought 2 items from me, sadly not in one transaction but 2 separates on the same day. I packed and shipped them as 1 parcel however. All was good, until they opened 2 returns, one for each item. The message with...

postage

unable to mark as dispatched. In sellers hub when i try i get, The selected orders aren't eligible for this actioni have already added tracking number.

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Prepaid postage label

I have used my own postage stamps for sending an item I had sold on eBay only to find eBay had also deducted postage from the sale to pay for a prepaid label which I never used. How can I get this money back

Charged twice for postage

I sold an item and went through the process of buying the label via eBay and paid with PayPal.however eBay have charged the same amount from my balance of the funds from the sale. chat bot can’t help and am going round in circles .any suggestions app...

Feedback

A buyer has left negative feedback stating his item never arrived when tracking shows it was delivered 2 months ago, I have made contact but I seem to be getting ignored, what can I do.

Did not send item back

So someone bought my printer and then three days later he wanted to return it claiming that is not working he drew on it and then now he wants a refund I said okay I then said why did you draw on it then he didn't respond to me and he never sent the ...

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Insertion fees

I am confused as I'm sure many are with eBays fees. In the last 31 days I have been charged £121.68 for insertion fees. If I am correct this would be 338 listings? 121.68/0.36 = 338.I only have 330 listings in total.Can someone explain this as eBay a...

Resolved! Does anyone know why a Negative/Positive Feedback always shows at the top of my

Does anyone know why a Negative/Positive Feedback always shows at the top of my Feedback on the page when I am selling an item and not the three MORE RECENT genuine positive Feedbacks from buyers. For example if I go to look at my listing and scroll ...

Paid, but item not sent

I bought and paid for bicycle parts which were never sent, and the seller is not responding. I’ve raised a request with eBay who tell me to contact the seller. The request will time-out soon and I’ve no clue what to do next. Please Help! I bought and...

Watchlist and custom lists

I’m having difficulty with creating custom lists within my watchlist. I can add stuff to a custom list, but how do I access that list again? It doesn’t show up in the default categories at the top of the watchlist, and there’s no drop-down in the sid...

New photo upload

Is anyone else having trouble with the new way photos upload? It seems to put them all in the wrong order which is so frustrating, and trying to move them about once uploaded isn’t working properly. How can I report this to eBay tech team, as I seem ...

Buyer not confirming receipt

Himy buyer has paid for my item through eBay. They sent a courier to collect the item but they have not acknowledged receipt of the item. It has been a few days since collection and they are not responding to my text.what can I do to ensure I get my ...

Age verification

I have been using eBay and had a verified user account since 2002 ! Yeti need to verify my age….. problem I don’t have a credit card I don’t use them. Alternative method of verification…… non! Common sense non! I’m trying to buy a broken chainsaw wit...

Resolved! Return and Refund

Seller sent a wrong item and tried contact them but they are not responding to my messages. And it’s not possible to return the item to the US since I’m in Zambia

VIP gold SIM cards

I'm at my wit's end with eBay! Every time I try to upload easy numbers for sale, my listings get removed, and I'm slapped with a 10-day restriction. Yet, I've noticed a user doing the same thing without any issues while they are reporting me and othe...

Refund seller

I sold a jacket and got returned through being minor blemishes the buyer didn't want to proceed it said on my said eBay would give them a full refund once I receive jacket, I could see the money sitting on my eBay account but couldn't get to it then ...

Ervi delivery services

 this is not my adress and yet apparently my parcels wos delivered to this adress on pitcher . It Don't give a adress or house number on photo. I bought I item off ebay Ebay use ervi services This is wear my parcel ended up on photo Thinking off leav...

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returning unsuitable item

I purchased a brand new item and decided to return it but the seller will not provide a return address as they say they have a no returns policy how do i get the sellers return address ?

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Resolved! Why does ebay make it almost impossible to talk to Customer Services?

‎08-29-2025 Why does ebay make it almost impossible to talk to Customer Services? I have a problem which can only be resolved by talking to a real person but I've spent more than an hour going around in circles trying to reach somebody in Customer Se...

Dubious buyer

Hi I’ve never used this before so accept my apologies if I don’t get it right. I had an item on eBay and a woman sent me a message saying she only wanted to pay a certain price for it. Well below my price which I might add was well below what eBay re...

FRAUDULENT SELLER

i bought an item paid for it and she refunded me moneywhen i ask seller why she didn't BOTHER TO REPLYthis is not correct seller attitude.i bought the item paid it in full,i got the full right to receive what i boughtBUT I GET A REFUND WITH NO EXPLAN...

Postage

I had £8.80 ish in my account or thereabouts and Ive just sold an item for £10 plus £5.10 postage. Item is set to buyer pays postage. I’ve just arranged postage and selected label via eBay. Now my account credit says £3 something 路‍ Ive double checke...

Cash on collection

I sold a fishing chair the other day and the guy paid cash today on collection.How do I mark as he has paid on ebay.It has all changed a lot since I last sold on here.

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