Order confirmed: Kenwood KSBSDX20 American Side-by-Side Fridge-Freezer - Grey

[franstanle4]

The seller has informed me that they cannot deliver my item, and it has been a week since then. I have been requesting my refund, but I still have not received it. I need my refund.

[plpmr]

one day after the last estimated delivery date open a not received case -

https://resolutioncentre.ebay.co.uk/

[plum993]

Once the estimated delivery date has passed you can open an item not received case with ebay here,and escalate it after 3 days if you get no seller response or refund, See this link Get help with an item that hasn't arrived | eBay