Postage - where has the dispatched link option gone?

I have dispatched a few items all with 48 tracked postage, but there is no way to say it's dispatched in the drop down menu?

 

Why has this changed today? I was using it yesterday 6th July? Any clues?

Will it hold up the payments, even if you get feedback?

 

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Postage - where has the dispatched link option gone?

To mark as dispatch you have to download the Simple Delivery postage label.   It cannot be done manually anymore.   If you've bought your own label to add the new tracking number (and mark as dispatched) you still need to generate the original prepaid label.   Then go to the More Actions dropdown menu or View Order Details > Postage > Track Package > dropdown arrow and change the tracking.  That has to be done on a desktop browser.

 

After that you can cancel the original label here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
Or if the buyer paid for it it will be refunded to them automatically in 30 days.

 

If you don't do the above the payment will be released anyway in 14 days.

 

 

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Postage - where has the dispatched link option gone?

Thank you Peaseblossom,  that was most helpful ..

"sigh" why do they always change things that work perfectly well..

I will look in to that. Best wishes M

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