Need to contact eBay

[petertsparkes2012]

I cannot send an item back for a refund because it no longer shows in my purchase list? It was there until I messaged the seller?

Is there a telephone number I can call to report this?

[tressygirl]

If you made this as a Guest Purchase come back and tell us, and we'll explain what to do for your refund.

The seller cannot remove the item, but wonder if eBay have if it broke some seller ruling?

Contact eBay Customer Services,  they will explain how to proceed.

This is the easiest and quicket way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@petertsparkes2012