Ebay cancalled an order

Hi everyone,

 

Recently I sold 2 items. I was ready to post them that same day, so I got the label and packaged the items. I then received an email from Ebay stating that due to an issue with the buyers account, those items have been cancelled by Ebay. This email was very clear in that I was not to post the items.

 

I have contacted Ebay multiple times for a response, but I never get anywhere. Does anybody have any suggestions please?

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Ebay cancalled an order

jckl1957
Experienced Mentor

Personally, I would do nothing.

If Ebay identifies and closes a suspicious account, they let any involved sellers know, and tell you not to post the items or to contact the buyer.

 

I would relist the sold item as you can't post it.  I assume you have not been paid so there is nothing else to do.

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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