Simple delivery

eBay sent me a pre paid postage label but when I took it to the post office they would not accept it so I had to purchase a new label but I can't change the tracking details on my sold item and I won't get paid until the item is delivered 

 

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Simple delivery

You should be able to change the tracking via the More Actions dropdown menu but it needs to be done on a desktop browser.     If you don't manage it the payment will be released anyway in 14 days.


You can  cancel the original label here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
Or if the buyer paid for it it will be refunded automatically in 30 days.

 

 

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