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Funds cant withdraw

My funds are saying available to withdraw and no matter what amount I put in its not letting me withdraw and the box at the bottom is greyed out? No issues raised and all completed? No way to.conyact ebay apart from the useless automated chat.

Buying from USA

I am wanting to buy a golf putter from USA. The cost of the putter is when paying import fees on delivery.:Item (1) US $461.69 Postage US $42.14If I choose to prepay import fees the total cost is:Item (1) US $554.03 Postage US $49.82 Import fees US $...

Buyer decided not to collect item

HiMy buyer paid for my item. They then decided not to collect it because they are far away and they originally mistakenly thought it would be delivered. They simply confirmed that they were not able to collect. Since it is a lower price item, they di...

Parcel not for me

I have a received a parcel (I have not opened it, feels like clothes or something similar) to my home address that is for somebody who previously lived at the address but I believe they moved abroad. How do I return the parcel to eBay?

cant make a purchase

Im trying to buy a item for 3k and use my credit card for extra protection it keeps coming up with "There was a problem processing your payment. Please try to complete your purchase again, ensuring that all of your payment details are entered correct...

Resolved! returns

I wish to return an item. The drop down choices are entirely all royal mail. Can I use a different carrier?thanks

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search box shows $data.searchKeywords

My search box shows '$data.searchKeywords' I type in Callaway Paradym (it's a golf club) and it says "bad request' It won't accept any search request. I have shut it down and when opened it does the same. Help!!

EBay listing

I have a watch listed on eBay which is shown in my active items for sale.When I search the item number the item number cannot be found and the item is not listed for sale?

Refund request from time waster.

Hi,I recently accepted an offer on a large item from a buyer. The buyer then advised for a delay in picking up as their car wasn't big enough. Pick up was put off two more times. Now they have advised they can't pick it up and now are request a refun...

Order Cancelled

I had an order cancelled and then the cancellation cancel but couldn’t not seem to access the Simple Delivery label so I posted the item my self, Tracked 48, and sent the client the tracking. Having later declined the cancellation to clear the order,...

Beware of warranties.

I want to warn buyers who are tempted to buy Hi-Fi equipment who are swayed by the inclusion of warranty years left. There are many sellers stating that the item has x years warranty left on the item, I purchased such an item only to discover that wa...

Delivery Options for a Hole Saw?

In the UK, bladed items can be sold and delivered only to customers aged 18 or older, so you need to select a delivery service with age verification and remove all others, including collection in person. For more details, see our Knives policy.{e2909...

Return item chipped

So I sold a Crystal ornament in mint condition. On receipt, the buyer said it had a chip. I know it did not when I packed it. I paid for a return label and it arrived today. On inspection I can see the chip (although it is really tiny) it now has. Eb...

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Account restricted

I received 4-5 return requests. I am waiting for to get item received from buyers. My ebay account has been restricted due to those returns and ebay want me to sortout by 8th March but returning item date is up to 18th march. Please help

eBay is running very slow

When trying to list an item when you go into the description box to start typing to describe the item it is very slow even the listing tool is as well. Is anyone else experiencing problems ave reported this problem to eBay tech team. Ave tried everyt...

I mixed up two orders

I mixed up two orders and sent the goods to the wrong buyers. Both have now been returned to me. How can I get repeat postage labels to send the goods to the correct purchasers?

Selling

My husband sells on eBay. He’s in hospital for the foreseeable future. Is there any way I can contact his buyers to let them know and ask them to wait or request a refund

Unable to list PS5 Pro

Hi, I am trying to list my PS5 Pro however when clicking the "list for free" button i get the following message in red at the top of the screen:"Thanks for listing this product! We limit the quantity that may be listed each week for this item. You've...

EBAY IS CORRUPTED

EBAY USED TO BE THE NO1 PLATFORM TO SELL. IT SEEMS NOW THAT ITS OUT OF THE TOP 100... EBAY IS SO UNSAFE THAT TO SELL ANYTHING YOU GOT TO PREY THAT THE BUYER SAYS IT HAS ARRIVED OR ITS NOT DEFECTIVE. EBAY PROTECTS CRIMINALS. I HAVE LOST MORE MONEY ON ...

App not working

EBay app is not working at all on my iPhone after a recent software update. Have reinstalled the app but still nothing.

I cant log in on my phone but can on my tablet

I almost always use my phone to access ebay, however this morning I cannot get in, I get a message ' missing token' however I am able to log in with my tablet.I have tried logging in, on my phone, with Google, Facebook and resetting my password, I ca...

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Received item , part not working

Good morning, I ordered a set of scissors from a company in America on the 2nd of February 2026. They arrived recently and I checked the cutting scissors to check the balance, as instructed by the instructions inside the zip up container. These I the...

Dash cam

I ordered a dash cam weeks ago and the item has to yet has not been delivered ive tried to track them down on Ebay but all I get is furniture under this name...

cannot reply to posts

Hello,I can obviously create a new post like this one, but apart from replies to my own posts, I cannot see any way of replying to someone else's post here. tried different PCs, the phone app, different browsers. There just isn't a Reply button anymo...

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Apeal ebay and payapl case

03-01-2026 05:38 AMI'm opened case on payapl as the item what recived was a counterfited.IM PROVIDE ALL DETAILS .tracking number and foto off postage item and transaction what seler did also item still is pending in ebay dleivery the seler posted wro...

Selling Issue

Hello! I have recently sold an item, however after receiving the postage label i realised the customer was only down the road from myself. To try and speed the process up, i organised with the buyer to drop this item off in person. However, i now can...

inpost locker tracking

Hi ,I'm a seller and have been using simple delivery for a while (RM and Evri), and print my own labels, but a few days ago a buyer selected Inpost, which just gives a QR code. So it is my first label-less parcel. I took it to an Inpost locker on Sat...

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Charged

Hi Folks,Can anyone help so difficult to talk with someone on the phone.I have 291 listings, just done a monthly bulk relisting but now I have 330 listings and been charged £10.50 for going over the 300 free listing.How do I get my money back and lis...

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Resolved! Frozen Active selling page etc

Hi all, I'm really frustrated, I have eight listings (two have sold) but all eight remain on the 'Active listing' page, however all eight are also on the 'Inactive' page. I am unable to send invoices to the two that are sold. I have contacted ebay th...

feedback

I'm not suggesting anything is untoward about this, just curious. I'm looking a classified ad for a car. It gives the seller 100% feedback, 50 items sold, six hundred and something in brackets after the seller id but when you go to check feedback it ...

Posting

A buyer did not pay for a skirt sold on Feb 1st - I did nothing with the listing - apart from asking after a week if they still wanted it - no reply. They have now paid . I am travelling so can’t post it within my usual time scale as not home until M...

This is unfair

Please close my account. You blocked my account and prevented me from selling. But you're charging the seller's store fee. My account has been blocked for almost a year. Please check. Allow me to sell and I'll pay for the months I didn't sell but was...

Cant list item

Hey all I’m trying to list item for sale has to be collection only due to item size but it will just not move past the select delivery option delivery details the continue option is greyed out

Basic subsription

Basic shop subscription £27 a month but I am getting charged £32 can anyone give me any advise or reason for this i have only just become a subscriber thank you.

Tracking help

The order was dispatched after placement. The provided tracking number indicates delivery occurred last year. Upon enquiry, the seller explained that postal services may reuse numbers, causing discrepancies. However, I found no such clarification on ...

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Total for available funds is incorrect

I just purchased a couple of items & confirmation of purchase did'nt happen?Clicked buy &confirm button again only for the same thing to happen again"Nothing".Tryed once again & it confirmed payment, only to find that my available funds, have the wro...

Abuse of buyer protection policy

A buyer claimed that a dress had a stain on the front and wanted to return it. I assumed that I missed the stain so refunded once it had been returned. I and other members of my family checked the dress and could find no stain. She has been repored t...

Faulty etching press

I brought a second hand etching press - despite all efforts the item does not work at all as the handle does not move the roller. It cane to be in a crate on a pallet and was extremely heavy - the postage was £90.How do i send this back ? I have neve...

Suspicious seller activity

I am a top rate Ebay business seller with over 5000+ positive feedbacks. I got an email out of the blue this evening telling me my account payments are on hold because of suspicious selling activity and I would now only get paid once items have been ...

Sold items

Is there an issue with Ebay today - finished listings with bids are not showing in sold and seem to have just disappeared

Appeals

eBay removed an item I was selling claiming it was counterfeit but it’s not and I can’t get any explanation from them or how to point out they are wrong.

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Unable to List Products on My eBay Store

Hello,I am unable to list products on my store. When I try to create a listing it does not complete.Please let me know if there is any restriction or limitation on my account. If there is an issue, kindly guide me on the steps to fix it and restore m...

Resolved! Age verification

I have sold some ice skates that require age verification. I have charged the buyer £8.95. When I sold some ice skates 4 weeks ago UPS charged me £14 to have them collected. It’s now charging me £24. when I listed them the Royal Mail option was avail...

Outbid on item and item relisted

Hi guys, im not sure if anyone can answer this for me or not but figured I’d ask anyway. i bid on an item and was winning the item, i was outbid last second and figured “oh well, i missed out” Not 2 minutes later, I have a notification that the item ...

Buy

I purchased a ring on eBay on 17/2/26. Supposedly to sent to me after Authenticity. Was stated delivered today but to wrong address. It was sent to Ruislip in England instead of in Northern Ireland where I live. What need to be done to correct this!

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Postage

I used simple delivery. And printed labels took to I post locker. 1 week later item arrived back. Apparently the recipients locker was malfunctioning. So now how do I get another lable to send the parcel again? It's couriers fault so I shouldn't have...

cancelled order

hi there i purchase quite a few items here my question is if i pay the seller asking price then laters it is cancelled no comms usual reason out of stock or damaged but then is relisted and sold within seconds of a listing for more money ..can anothe...

Hello, I suspect I've been scammed. On February 27th, I purchased an item from seller

Hello, l need ebay help and stop pay money to the seller......I suspect I've been scammed. On February 27th, I purchased an item from a seller (order number: 22-14275-45416). Today, I saw a negative review from a buyer saying the seller sent the wron...

account ownership confirmation?

Hi there,Can anyone tell me please if they have received a message from ebay requesting that I need to pass quick account ownership confirmation and without it they are unable to procees successful purchase of my products??. I have been a member for ...

international shipping

Hi so i get this message when go to check out. Hi ,I'd like to buy this item, but shipping to my country isn't available. Could you enable shipping to United Kingdom? but he has other items for sale that he can ship to uk and he said he has tried eve...

Resolved! Seller Help

Can anyone help me I have sold an item which is shown by going by Evri but I had to change and it was sent by Royal Mail it has been since delivered but is showing on the listing as waiting delivery. Is there a way I can change this so I can receive ...

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Resolved! Overseas buyers

Hi everyone, my husband has been selling my sons Lego sets for the past year or so (there’s lots!) and all has been well, until now. All of a sudden, and for the past couple of weeks, he’s had 3 cancelled bids and 2 non-payers. At first we thought no...

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Royal Mail Tracked 48 cover

Hi these and thanks for your assistance, I have sold an item last year in November and unfortunately it has never reached the buyer. I followed RM process and logged a claim (item selling price £46 +pp). I have chased this in January this year and ag...

Simple Delivery price increase

I've been listing a few items this afternoon, CDs mainly. I usually offer free postage and under "simple delivery" it's £2.72. I'd listed about 5 and then the next CD I went to list it had jumped to £3.72. All the info was exactly the same as the pre...

Unable to see members feedback

I just relisted my items and within seconds of them being listed someone brought something. I always like to check their feedback but when I look it is not showing any even though they have 1k of feedback, they are a private seller Any reason why thi...

Reporting scams

I can’t see anywhere in the help, advice on how to report a buyer for possibly trying to scam. It has become more common for buyers to request a refund based on claiming an item being counterfeit. Then not return the correct item once a refund has be...

Contesting a return

HI.I am luck enough that I haven't had to process any returns from my previous sales, however I have now had a return request that i would like advice on please.I sold 4 hard disks as a single sale. I connected each device to a PC, erased all the dat...

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GROUPED DELIVERIES

Hi Everybody. I am not selling as expected. One potential problem is that many of the items I am selling are of very low value. a potential buyer of an item priced , say, £5, may be *bleep* off by the delivery cost (£4 minimum for export) . I would l...

Payout that don't understand

Hi there - I just received a 'seller initiated payout' for £4.80 that I don't understand.It doesn't seem to relate directly to any item that I've just sold. Although, I have sold 20 items in the past few weeks. Any ideas?? Thanks so much

Tv

I'm interested in buying a 75 inch smart TV but do they come with a guarantee please

Vat

I am absolutely fuming that i paid over 150 quid for a hoodie only to be informed by the Royal Mail that they won't deliver it until I've stumped up another £86 Vat when it said NOTHING about it on the advert.

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Inpost

My 1st time using InPost and the buyer failed to collect their parcel on time so it is now on it's way back to me which is fine but how do I issue a refund, also, the buyer has left positive feedback ?Thank you in advance for your help

"Take action now to avoid restrictions on your account" - A remorse return now holding us back?

Anyone had one of these recently? I assumed it was the usual periodic review but it looks to be a new thing. Or a new format. We have satisifed all it asked for anyway as usual. However one of the requests is to "resolve all open requests and cases"....

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Bought scaffolding thats erected

Hi I bought some scaffolding thats fully erected but the seller hasn't confirmed if its there's or a subcontractors ? Can I return the scaffolding and get my money back as the seller cannot confirm its there's?

Clothing Listings

I have a couple of bits of pre owned clothing I want to list.I have tried to measure as best as possible, can you add a note to your listing words to the effect of "Please check photos carefully before purchasing, I have indicated size with a tape me...

No shipping exclusions yet overseas buyer claims seller does not ship to their country

I use eBay's Simple Delivery and GSP for international sales but have had several occurrences recently where potential buyers have informed me they can't buy my item because I do not ship to their country. By default I have no country exclusions, yet...

Best category for used LEGO incomplete sets?

I have some incomplete LEGO sets to sell and the categories are1. Complete sets and packs.2. Bricks, pieces and parts I see some people put the set is the complete category but put in heading "Not complete".Can I do this and make it clear in descript...

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Seller didnt pay postage

I bought an item which said free delivery,but today I got card from royal mail stating the seller only paid part postage and ive had to pay £1.50 for royal mail to deliver the product....its only £1.50 but its the principal...ive tried contacting sel...

How do we get to speak to a person - I have a problem that is not covered in the Bot menu?

I love Ebay but the cycle of repeated menu's is driving me mad. I ordered something via my son and the order has disappeared off his orders list so I can't discuss the lost £120 with anyone in a timely manner and there is no phone number and the assi...

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Ended Listings

Is anyone else having a problem locating their ENDED listings? I end mine to LIST SIMILAR later but all of a sudden they are not appearing in the ENDED or UNSOLD folder. I have checked twice and they aren't ACTIVE anymore either. Any suggestions plea...

Help with a return

I am not a professional seller. I made a mistake in an order and I did not package my item correctly and it arrived damaged. Not only did the buyer post a negative review before I got to return it they then asked a refund and it goes over what I was ...

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No delivery .

I ordered a bag of dog food. eBay emailed me to tell me I wouldn't be getting this as the seller had been taken off eBay due to issues. I have paid for this but not received a refund. The stupid chat bot is no help just keeps asking same question ove...

Resolved! feedback

Hi why can i not see my last two feedbacks I have had for this month of February. My last feedback i can see was 9th of Jan 2026.

Resolved! vintage levi's jeans authentication

I sold a pair of jeans which then went to authentication but the authenticater couldn't authenticate them for some reason I don't know of.The sale was cancelled and I refunded the buyer.Now I can't relist them but they are 100% authentic as per the d...

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Resolved! re-charging customers

I am a seller. I posted an item which appeared to get lost and Ebay have refunded the customer accordingly. I have now discovered on Evri that the parcel was delivered to the customer on 24th Feb. Can the money be re-imbursed back to me?

Collection in person

Hi, I’ve sold a bedroom furniture set a week ago, the buyer has paid eBay and although I’ve been in touch with them a few times they haven’t arranged collection (it’s collect only as too big to send). They’ve now requested to cancel the order. It’s r...

postage

I have been charged for a postage label when the buyer has paid. so it looks like the only way to send item is to pay the postage and be out of pocket. any ideas?

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Credit card needed to buy items

I have purchased Vapes from eBay and had no problems,now I am looking to buy some cutlery,and I keep getting the message to verify my age with a credit card....I have never in my life had one.Ebay know I am over 18 due to buying Vapes.Looks like I ca...

Order not showing money been took

I ordered a Pepsi Tumbler cup. It was 19.99, I made the order, purchased it watched it with my very own eyes. My bank also shows -19.99 so money had definitely been took. Yesterday I realised the cup should of arrived by now, I check my order history...

delivery refused

sold an item.. item was posted.. buyer refused delivery of item ( 3 times) buyer then requested refund... which he recieved from e-bay i have not recieved the item e-bay say case is cloded

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charged multiple times for selling fee

wow, at every turn selling my car on ebay I have been confronted with scammers, liars and people who have come to damage the vehicle. And now I find that when someone pretends to buy the car, the only way I can relist the car is to get charged the fu...

Refund

I have been issued a refund and they have closed the case but the money has not gone into my account I am unable to get any response as it says the case is closed and I should have received the money Any suggestions please ?

Reducing BIN price

Hi As a seller I don't do offers as I think the buyer protection is a con when you use it.I was wondering if you reduce a BIN price on an item that is being watched are watchers notified and if so how much do you have to lower it for them to be notif...

Sellers refusing to send items

So I’ve had this a lot on Vinted where sellers just cancel items purchased, no reason. But this is the first time in 25 years I’ve had a seller just refuse to send because they were having a little man strop! They had feedback already that said ‘sell...

promoting listing

i deleted my previous advertising campaign because my promote listing is not working wanted to create a new campaign,but its not letting me,what do i do

Resolved! What the pont of having this ebay community

When tell the truth to Ebay community it then gets removed from here. So this is not the place to airs your views anything which do not go own they doctor it. So the point of having they do give a moneys about the buyers so we might as get rid of Eba...

scam

i ordered a silver pendant and chain the seller sent aftershave or something the tracking said delivered to four cities so i looked into it and i think its the same scam he is using same tracking number what do i do i could return it but how do i pro...

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noifications on iphone

I have the Ebay app on my iphone however I am not receiving notifications on my iphone, only email notifications from Ebay . All my notifications for the ebay app in settings on iphone are switched on and also all "push notifications" are all switche...

Ebay are waste of space

Everyone stop using eBay as they DONT CARE about buyers or sellers I got a threatening email of a seller because I gave negative feedback because seller cancelled my win .. reported to eBay and they never got back to me.. plus I can’t bid on a jigsaw...

Postage Charges

I have recently sold an item as collection only. Buyer didn't realise this and has asked me to post it and he will repay the charges. Total cost is around £30.00. How do I get payment of the cost before posting please? Thanks

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OFAH Deumdifier

Purchased this item on the 28th oct 2025 gone faulty how do i return - placed at 5.20pm £63.99 i have tried to contact seller who isnt responding i am not happy about it

Opting Out of Simple Delivery

How do you opt out of 'simple' delivery? I am trying to sell many items under 20£ (most of these are under 5£, but i read a EBay article taht said you need it to be under 20£) in Royal Mail 2nd Class Large Letter. This costs 1.55£ on their website, b...

No res

I won an item on bidding Try to message seller But they are not responding to me which has made me sceptical to pay for the item. Is there anything else that I can do? Since winning the auction? I have now seen his recently uploaded the same item on ...

Postge

HiIve posted a item and not used the prepaid, ive chose to send recorded delivery. How do i update the information please

Purchase trigger

Is there a purchase value which triggers the provision of a security code text. Recently, I have been asked to enter such a code when the item cost was £325 ( reasonable?) but later was asked to enter a code for a purchase of £115. Doesn't seem to tr...

Buyer said they didn't receive products

Buyer told ebay, (seller lied and sent to wrong address) it was an evri printed label? How can I, it was the correct address sent to which they sent on my phone they sent it me just didn't have door number on which I wrote on, they didn't read descri...

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Feedback option missing.

I've sold a few items recently but one of my buyers there is no option to leave feedback. The leave feedback just isn't in the list. He's rec'd the item and is happy and left me feedback but no option at all to leave him any. I sold other items the s...

I bought a radio and it was supposed to arrive by Monday at the latest. I notified eBay that I had n

I bought a radio and it was supposed to arrive by Monday at the latest. I notified eBay that I had not received the item and eBay said that within three days either the item would be shipped to you or your money would be refunded. Today the seller me...

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Returns

I bought a canada goose coat advertised as new, and a small.However when the coat arrived their was marks on the sleeves and the sizing in side was labeled as a medium.I contacted ebay and informed them of this and asked for a full refund, the coat h...

Won

I was the winning bit of a car and he’s not giving me the address to go and collect it. I am really agitated and unhappy with him. AND U

Collection

A buyer paid for simple delivery but decided to collect instead. How do I remove the message to dispatch the item. Will I get a bad feedback for not sending item even though it has been collected. I have been paid and buyer has given positive feedbac...

Resolved! Postage

EBay have combined postage for two jigsaws but now they weigh more than 1kg which is on the label. I used simple delivery does it matter

Collection

I have sold an item an I chose for Royal Mail to collect the item from my home address, bringing the parcel label with them. Having made this choice and selected a collection day, Ebay is then giving me an option to " Get Prepaid Label " ; I don't un...

App issues

I use android (don't judge lol), running latest version on Samsung S25+, I have regular error messages on the app when searching such as 'internal error' and then searches that have say 400 results only show 20 or so. I have tried deleting cache and ...

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Counterfit dyson product

I bought a dyson air hair straightener in November for Christmas. The item was fine for about two uses. It then stopped working completely, my wife contacted dyson to sort a repair. Dyson had the item collected to investigate it. They then messaged h...

Combining postage

I've not sold on eBay for some years and clearly things have changed in the meantime! Here's a problem I have come across. When I try to combine postage I get the message "Invoices cannot be sent for items where eBay manages all or part of the postag...

Postage

I posted an item on 25th February 2026, and used simple delivery from eBay. When I checked the tracking number it says it was delivered in September 2025. It is like the tracking number has already been used for another parcel. Has anyone else experi...

Safer video upload platform

Hi everyone,I recently bought a keyboard from a seller, but it’s not turning on. I contacted the seller, and they’ve asked me to send a video showing the issue.I’m happy to provide proof, but I’m concerned about uploading videos to external platforms...

generate a yearly cost for Postage

Hi i am struggling to generate a report or a download for purchase of postage labels for some 240 items .I can review 90 days (Feb 26 - Nov 25 ) but even using the "all Transactions - postage - custom it will not show back into April of 2025 . i need...

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Simple delivery causes negative ratings

After using the eBay simple delivery and Global delivery services, I am forced to use by eBay, I started to receive negative comments about "delivery fees not reasonable" and "slow delivery", and it is getting worse day by day. How can I get it aroun...

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  • 383 Views
  • 13 replies
  • 1 kudos

Ebay authentication of items

Good morning all im after a bit of help form the community please. I recently purchased an item that had eBay authentication. I thought great the item will be checked etc and I’ll get a real item. now I believe I did get a real item but my issue is I...

Dangerous product

I purchased a half gas mask from a seller on your ebay and had problems with black bits coming into my mouth, i contacted the seller who said he would refund my money if I left him a good review. I did this and reordered another one a month later and...

Discount coupon

Dear Everyone, may I have your help please ? An item i’m looking at has a £50 discount coupon attached. As well as a BIN price, it is also open to offers. If accepted does the coupon still apply to the lower offer price ? Kindest regards, Alan.

EU Handling

How will eBay be dealing with planned new EU small packet handling fees: Starting July 1, 2026, the EU will implement a mandatory€3 flat-rate customs duty on all individual, low-value (under €150) e-commerce items entering the EU, replacing the curre...

need new GSP label

not sure if the last message got through. have sent wrong item to GSP. They have managed to stop,it at the hub, I now need to regerenerate a new postage label, GSP centre told me to cancel order, refund , then relist surely there is a way to generate...

Not accepting photo for a return

Im trying to return an item but it requires a photo for me to do this. Im trying to attach a photo but it keeps refusing the attachment as it says it needs to be a jpeg. My photo says it is a jpeg in the details. Unsure why the photo wont upload and ...

Resolved! Hi

Hi I sold a baby travel system and got 1 printing label on eBay but the pram comes in 3 parts so will be in 3 separate boxes would one label will work for all three boxes?

Request to cancel

Can someone please give me advice a customer made an order over 24 hours ago and has now decided it was a mistake well sorry you don't wait over 24 hours to say it was a mistake do I have to cancel

Selling

If i have sent a item and the status says delivered but has been stolen from the door supposedly and buyer has opened a case and stopped me from receiving my money, will the buyer get refunded even though this is Evri fault and will i still get paid ...

Counterfeit

I’ve been with eBay since 2004 and only recently after retiring started selling full time from last September. Everything was going great until I received notice one of my items were hidden as suspicious of being counterfeit. I reviewed the item and ...

Funds

I had £420 in my account after I sold an omega bracket. It’s now down to £338 and I’ve no idea why? I had someone buy another strap for £130 and they asked me to cancel the transaction so I don’t know if it’s anything to do with this?

Resolved! Hide listings

How can I hide my listings temporarily while I'm away on vacation? I don't want to delete dnd relist as.that could too long I have loads to list

Export from spain

Hi all I’ve had this request from a seller in Spain. Is this something I should be concerned of or is this a correct way to export to the uk ? Thanks Good afternoon, please send me your identification number (DNI, ID number) to be able to make the sh...

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Duplicate Tracking Number

I’ve had an issue I’ve never had before.Someone bought an item off me, I processed it like I would normally and sent it the post office the following day. It didn’t update on eBay, I checked the tracking via Royal Mail and the tracking number has alr...

Refund of simple delivery

Ive recently sold an item and it automatically creates the postage label as simple delivery which wasn't needed so requested a refund through ebays online form. This is nearly 3 weeks ago and there has been no update and no confirmation has been sent...

Resolved! Counterfeit goods

Hi, I bought an audio mixing console last year described as a 'yamaha mg16xu' which has only seen infrequent use since then. While using it recently it I realised it was not functioning to the standard I would expect, and looking into the matter I ha...

Resolved! Toliet holder ceramic

HiI purchased an item from a US seller but it arrived smashed and damage i have contacted the seller no response I have been sent an returns label from ebay but my question is if the item is smashed sending it back would be hazardous to send back to ...

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