Refund

[nikki.bagshaw]

I have been issued a refund and they have closed the case but the money has not gone into my account 

I am unable to get any response as it says the case is closed and I should have received the money

Any suggestions please ?

[**peaseblossom**]

Refunds return to the source of the original payment and can take a while.   If you used your debit card the money will return to your bank account in about 7 days.   Credit card refunds return to card in up to 30 days although usually quicker. 

If you want to speak to ebay about it you can ask them to ring you here:
https://www.ebay.co.uk/help/eua?id=5190