returns

[cnocfola]

I wish to return an item. The drop down choices are entirely all royal mail. Can I use a different carrier?

thanks

[tobiasd4 · Accepted solution]

Why are you returning item?

If item not as described, seller provides returns label.

If you changed your mind, although you can use any carrier you want, better to buy postage through ebay case, so it uploads tracking info to case.

If you use your own carrier (you pay) then you need to inform ebay of tracking number.

https://www.ebay.co.uk/help/eua?id=5190

[cnocfola]

Many thanks.