eBay

Abuse of buyer protection policy · 02-03-2026

A buyer claimed that a dress had a stain on the front and wanted to return it. I assumed that I missed the stain so refunded once it had been returned. I and other members of my family checked the dress and could find no stain. She has been repored t...

Classic view · 02-04-2021

My ebay page has switched to a layout that I can't get to grips with, how can I change it back to the classic view.

Item arrived broken · 22-03-2017

Can anyone tell me how to proceed with this. I bought a china teapot set and when the parcel arrived the set had smashed completely. I messaged the seller twice (the second message had photos of the set attached). No response so I opened a case with ...

taffysmum · 04-08-2016

I think my buyer has sent my item through the normal post but charged me £6 for next day delivery. I have asked twice for the tracking information and the response has been that it is within the ebay timeframe for delivery. I paid for the book on Tue...

taffysmum · 18-06-2016

I am currently sending all my buy it now collector cards to an auction style listing. The problem I have is that it is defaulting to adding gallery pictures @ 35p each and it won't let me remove the llisting upgrade. Any ideas? Many thanks

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Abuse of buyer protection policy

Classic view

Item arrived broken

Paid £6 for next day delivery but still no item

Default gallery fees - how to remove the 35p charges