I bought 2 doors priced at £135 and £145 on separate listings (looked fairly identical in photos). On the day of collection, the seller told me he only 1 door and it had been listed twice in error. He would only refund me the £135 not the £145 listin...
tried to find everything looks ok however i what to close this account
Why are payments are still on hold after adding tracking to my posted.
Is it me or has Ebay forgotten what Feedback was intended for??.....namely rating sellers on their performance. Why is it now then that I cannot leave helpful feedback to sellers without first rating the product they have sold me??....if this bizarre...
I sold a piece of furniture that was listed as 'Collection in person only' and 'No refunds accepted'. The buyer paid, I received the funds, we were close to the agreed collection date when the buyer messaged to say they can no longer collect the item...
Is anyone else having trouble downloading the package label? It’s like there’s a glitch on Evri website so I can't purchase it or send to print- just keeps spinning. Any suggestions?
Hi, can anyone help me get in contact with eBay. I can't find a way to contact them for a resolution. I bought and paid for a timing belt & water pump for my Audi TT from an eBay seller. Instead of posting the item they asked me to send them my addre...
I won a bid. The seller then messaged me saying the item was no longer available. I noticed the listing said another offer had been accepted and the item sold. I contacted the seller saying they couldn't do this. No reply. The listing now states I ca...
I listed a dog harness which sold almost immediately May 5th and buyer paid. Item sent, buyer has received it.Surprised to see a message that same item was sold today 13 May. I didn't list it twice but ebay agent insists that I did on May 1. I have a...
Ebay didnt refund my item I didn't receive I contected the seller he said me a photo of my out door letter box with the item half in when I checked my cctv there was no one at my house at that time or date and ebay didn't he ask me my side just took ...
I received the following messages from ebay payment platform; "You’ve reached a temporary buying restriction. You can only buy items where you can pay immediately at checkout. To continue, find an item with an immediate payment method and click on th...
Buyer details cash on collection but how do I secure item no option on buy it now for that
HiI am Attila Szekely.I bought a mercedes van on 19of february The dealer gived me 3 month warranty for the van full engine gearbox.Before easter i broke down in hungary ( needes rebuild the engine its was woth the recorvery more than 3800 pounds)And...
Hello Recently I ordered an item which I didn't receive for 2 weeks with no tracking number. I mailed the seller who suddenly attached a tracking number to the order saying it was delivered 12 days ago. Seller default wins as the item is described as...
Afternoon please could you let me know how I send my buyer a returns label. Must admit getting confused with it all. Thanks
How do I speak to somebody to discuss why an appeal decision has been closed? I am in dispute with a seller who did not provide appropriate information in a listing and wish to return the item. The seller is not accepting returns but the item was sol...
Hi I am selling live worms and instead of a new advert for each weitht, for example 50g - £7.50, 100g - £10 , I am looking for a drop list option where the buyer "Selects" the weight they want. I notice this is available for Yorkshire tiger worms. Ca...
i had to write a negative feedback in an item recently received. The company have been very cooperative and given me discount but have asked me to update my feedback how do i do that or how do i remove my previous feedback
how to contact ebay agent when automation gets stuck when trying to return after adding photo and automation will not except the request
My account is not generating the user permission. i am facing the message, you are not the ower of the account. I am the ower of account. Please advise how to fix this error. Thanks
Hi everyone I can't seem to edit any of my listings even the stock qtys I keep getting red message saying something about my returns policy , or sometimes other messages said no changed can be made due to bids & offers but these are not action listin...
I can't find anywhere that I can fix this. I have paid for an item and as soon as I asked the seller when it was convenient to collect, they inform me they have already sold it, yet I pressed buy it now. The seller is now saying I've scammed them whi...
Hi I am interested in a wedding dress that is for sale. I have sent numerous messages asking questions about the dress. It is the only item this person has for sale and has sold no other items. No response from seller. I have recently been scammed fo...
Hi,I listed about 24 hours ago an item for saleItem number: 196391907162 - Antique Victorian "Staunton-Old English" chess set - circa 1860 - Jaques?The item is reported in my "Active Selling List", but is not visible using the search engine.(also it ...
How do you give the buyer the option of click and collect post sale? Thank you
Hi does anyone know a phone number to contact ebay pls
Hi guys, Ive been bidding on an item but an emergency has come up and I no longer have the disposable income to pay for the item. I contacted the seller to see if they would allow me to retract my bid and they said it was okay. I've had a look and it...
Hi, I'm looking into reselling on eBay and realise having to declare turnover over £1000, for items I have sourced and bought from charity shops, car boots, online marketplaces etc. However, if I've been given items for free or source from sites like...
Who do you contact in Ebay when someone is using your registered company name to sell there products. We are based in the UK bit have to contact America to sort it out to a number that does not get answeres
Could anyone tell me how to obtain my ECP CodeThanks
Hi,I've sent product back to the seller as it was faulty. They refused to refund it however I had a waaranty on it. I followed seller instructions and sent it back to them. I know they received it (delivery picture proof) however there is no contact ...
Item arrived but still showing as dispatched so unable to leave feedback - since March 2024 I'd like to leave negative feedback but seems like the buyer knows how to stop me buy leaving in a permanent state of dispatched
SELLER SENT AN ITEM MISSING A VITAL SEAL FROM ITEM NUMBER 274550844785. PURCHASED IN MARCH. WITHOUT THE SEAL THE ITEM CANNOT BE FITTED. SELLER KEPT FOBBING ME OFF PROMISING TO SEND ME THE MISSING SEAL BUT GUESS WHAT, NO SEAL YET. NO HELP FROM EBAY
does anyone know how i can speak to a real person at ebay
HiCan anyone tell me how much it costs to send book from UK to Italy global shipping. I can't find a table of cost
I've bought an item on eBay I won the bid and paid for said item the next day the seller contacted me to say she was refunding my payment as she sold it to cheaply and could get more for it! surely this is not my problem she had no reserve on the ite...
Sold an item with a Buy It Now and I payed postage (essentially free to buyer although I factored it in to the total selling price). Item sent via Royal Mail 48 tracked, purchased same day with seller being advised of tracking number and collected fr...
Hi my account had been restricted/suspended but I never had an email as how to sort this out from Ebay could anyone please help or advise on what to do to sort this I have tried the virtual assistant and calling ebay 0800 number but no joy Thanks
Hello I sold a top on 25th April and the buyer hasn't received. I posted using eBay postage, Royal Mail 2nd class recorded and the tracking info shows it has not been delivered. I would like to refund the buyer in total today. Does the buyer have to ...
Cannot enter tracking ID to return an item, submit button not doing anything after entering courier & tracking ID ?.
I purchased a Samsung S22 Plus back in November, last year, and unfortunately the screen began to develop stuck pixels at the top of the screen, 2 weeks ago. As the phone was described as having a 12month warranty I contacted the seller to ask what t...
i am trying to find out what this item is as i have no idea someone has bought this using my bank account and i cannot seem to get through to amyone regarding a refund
Bought the car part from seller and after month,the part stop work as should be.Trying to leave the feedback and for some reason I can't?Thanks for advice
Anyone know the phone number of customer services
I'n trying to return an item to a seller in Latvia, but the address given does not make sense on courier website or with post office. We have contacted the buyer but no response.
I bought an item on the 30/03 that arrived damaged, after contacting the seller for resolving issues he asked me to return it to an address that himself had provided. I returned the item on 3/05 has requested and already have received the confirmatio...
Hi,Would you please help me about receiving my payment?I verified my small ebay payments as I checked it on my account which were £0.03 and £0.05But ebay didn't accept it.I don't know how can I receive my payments now. I would appreciate if you help ...
need to try and get hold of the authentication centre in Ruislip. Only contact number I have is +44 7470 383107 But it goes straight through to voicemail. Can Anyone help ?
Hi, I'm new to selling on eBay, having sold only 2 items. For the first sale I was emailed by eBay and kept informed however, the for the second sale I received no communication from eBay at all regarding a sale. Consequently, I've only found out by ...
Hi - has anyone any idea why confirmation emails of ebay purchases have stopped arriviing?Over the last two days I've made 3 purchses - none of which had a conformation email - but they appear in my order summary ok?I also don't seem to receive messa...
Hello all, I have recently stopped receiving emails to say I've purchased a product and all updates regarding delivery. I've not changed anything, how do I fix this?? Thanks
I am not getting any emails or notifications from ebay for sales, messages, payments, etc. Anyone else having problems or know how to resolve this.
I purchased a laptop on 20th April, which so far as I could see, did not match its description.By mutual agreement (I thought) I was going to get a 50% refund, as of 2nd May, but nothing has happened. How do I force the issue?Can/ will eBay actually ...
How do I contact ebay? Their virutal assistant is not allowing me to contact a human being.
I bought an item car radio from a seller, came with a two month warranty, infortunately its not a five minute job, was my daughters car who is at University, to do the job need to remove a lot of parts, outside job, so I arrange with daughter to do w...
I'm selling a PlayStation 5 bundle Horizon Forbidden West disk edition brand new and someone always asking for the serial number. Why are they asking for the serial number? Someone has said they want to check the date of the model. And someone was ju...
I sold a ring and sent it to the eBay Intenational Shipping centre insured. It's now arrived with the buyer bent/broken. Who is responsible for the refund?
I scheduled the start of the sale of my item 196391907162 on yesterday at 18.00The item is present in my "Active List" of items for sale, but I don't see it if I search for it on Ebay.Also the item has never yet been seen by anyone (0 views and 0 wat...
Got a message beside a recent purchase offering cashback. They want credit card details.
Hi all. Is it possble to change a classified ad (car) to an auction? If not, how do I end the classified listing early so I can relist as an auction?Thanks. Dave
How do you call ebay
I listed yesterday a chess set on Ebay.co.uk.Item number: 196335555030Title : Antique Barleycorn bone chess set - circa 1850Ebay say that the listing is active, but searching by the words my listing does not appear.There are many other similar items,...
Hi ive just chatted to ebay over the computer with what i thought was a simple question but the person i asked didnt seem to know, can anyone here let me know?Ive switched on my computer, gone into ebay and noticed an extra feedback, feedback says Eb...
I received a damaged item. The seller said he sent me the return lable but he didn't. I can't contact eBay at all. What to do?
Trying to upload personal info as eBay has decided to hold payments just when I sell an item that is more expensive than others. Very ironic When I get to the personal info upload page, my files are uploading but eBay are still asking me to upload th...
I am a Business Seller and my item has been removed for being Counterfeit. It is my own product which comes with barcodes and is listed on my website. I have no idea why it has been removed and I have provided all evidence that this is genuine.
Not receiving usual emails from ebay relating to sold items. Been 20+ years working okay, but now not working, have looked at notification preferences, all okay, even ticked 'all' boxes just incase, still no e-mails informing me that something has so...
as above... contacted the buyer said item has arived, but usps still have it as in transit.. so it looks like its delayed when its not.. and payment still on hold...
I'm doing some new listings, haven't done any for over a year so went on the RM website to check the new prices and remind myself of the sizing weight etc. When completing the first listing form I got to the delivery section and brought up Ebay's 'su...
does anybody on here know a telephone number for ebay customer support ln the UK
How do I remove items from my bids and offers section? Most of these are irrelevant now.
Where is my 24.99 I still not received in my bank still what's going on
Manufacturing sizes differ a lot. If I purchase a dress in my size and it doesn't fit, the seller says I cannot return it. What can I do.?
When you are used to all the postage options, you can adjust to whatever you are selling, as my items are all different, so every listing should have a different option, some are small and not valuable, some are large and valuable, so all need differ...
Some seller accounts only show business name like xyz limited , phone number and address. Question 1: how can I hide personal name as seller and show only registered company nameQuestion 2: Hide home address which is personal
Why is it that you purchase an item, pay for it and the seller comes back and asks you if they can cancel the purchase because they didnt receive more money for it.I requested that they send me the purchased item I do not want to cancel it or gat a r...
My buyer has automatically been awarded the return and refund for a 'fault' that was clearly stated in the descrpition with photo's. I've been on to 'chat' 3 times now and all they will do is allow me to appeal the case so I get my postage and fees b...
Hello jewe........,We reviewed your Counterfeit item policy case and are happy to share that your appeal has been approved.More specific details are provided below.What this means for you:Any actions taken on your account have been removed so you can...
so whats going on ? messing site up again when will they leave it alone so we can get on with our dayno point trying to list revise or do anything on here since last night ,they should just sit back havea glass of iced tea and rub there hands togther...
I am trying to report a fraudulent buyer to ebay. How do I do this as none of the pop ups or drop down menus are relevant. Is it ever possible to talk to an actual person?
'Click & Collect' order delivered to pick up store. But I have not received the pick up code so store cannot release it ! No help from 'Bot' and seller just says " Order was delivered. Track through Ebay" !
I ordered and paid for this item. When recieved the item did not work. I contacted the seller and was told send the item back and that i would pay the postage and was told i would get a full refund for the item plus the £8.39 postage paid for too.Sev...
I am having trouble setting up my business account. My details are correct but can't save and continue
After trying to get to talk to some one on live chat I was put thought to a person that did not understand my complant as I am a seller off many years I had a customer order 2 cards but she did not got them (I do always use track and trace ) they hav...
Hello, I am selling loose-leaf tea as a business.Tea is classed as food and is generally not returnable unless it is faulty, damaged, etc. I do not quite understand the eBay returns policy, though. If I understand it right, do I have to accept return...
I bought a lunchbox from a seller and it says it has been delivered yet I haven't received anything till date ...what can I do guys?
Hi my buyer chose yodel but I've been given a Royal Mail QR code to buy, is this correct?
I bought a battery operated pressure washer and it did not work, I was asked to provide a video, i did that, then they said they would send new batteries ,they did not arrive, i was asked to wait, i did, then the return date has expired. what can i d...
Hello,I'm just wondering roughly how long it takes for bonus nectar points to be awarded? I activated the bonus campaign for April and made 5 qualifying purchases - my nectar history shows a little flag saying 'bonus points' above the purchases but t...
Have scheduled time away for about 3 weeks. Checked on another account and none of my listings are visible. If this is correct then why can I on my account. see a message on each listing stating the seller is away and you may wish to watch the item t...
Ebay not informing me by email when an item is sold, how can I let ebay no of problem ?
Hi, with monthly subscription how many free listings we can do on eBay as a registered business?thanks
HiCan anyone send me the link for a variation multilisting pls, struggling via hub, thank you
I brought a dress on ebay then a few days later emailed the seller to ask about dispatch. The seller then messaged me back saying due to family circumstances she rushed out the door leaving the package, unfortunately her dog got to it so she was goin...
Hello , following a dispute for a damaged purchase, the seller was supposed to refund part of the purchase price. I have not received this. I have contacted the seller on many occasions with no response,
I made an error when posting an item and my buyer had to pay £3.50 extra postage to receive the item. How can I refund the buyer ?
Please can someone help with a solution to my problem. I put in for an offer to buy cullotes from gotocomplet.cn and they declined my bid on £15.00 but took money from my account and continued taking money out of my account for the past 4 months
Hi - approximately 6/7 weeks ago I sold a pair of vintage immaculate Nikes, when arrived the buyer messaged me saying the leather had some cracking (minor) when they tried them on and could they return. I said yeah no problem please send back with my...
Some confusion on my part. In the past I have looked at my unsold items list whenever there is a discount offer and chosen the most expensive to put up for auction to take advantage of the discount, labouriously manually relisting. For the discount o...
I've recently received a return under a false claim of damage and wish to block the buyer from any further transaction but the algorithm doesn't accept their trading name/account. I think they may have closed that account.Can this be resolved ?
How dose one deleted an item from one's account?
Buyer made a purchase this morning advertised as no returns, buyer paid so I arranged delivery through Royal Mail collection tomorrow. This afternoon the buyer has now contacted me asking me to cancel the order due to an error in buying their end. Am...
my mom has been doing ebay since 2009, she does well with it, i live at the same address and have opened my own account and really fed up with Ebay, they want me to send recorded post every time which i cant afford and buyers want to spend the least ...
I've decided to give eBay a go, and would like to sell more then one item . How ever I'm struggling to find how to switch from private/personal seller account to business ( not registered) . Any help?
I sold an item and the buyer said she wished to return as it does not fit her. However, I checked my listing and It clearly showed photo with tape measure showing the length and how it looks on and I also repeatedly said it was an adult size (Bracele...
Hi I purchased a smartwatch earlier this month.However since it arrived it has not worked. I left it for a good hour on charge before turning it on, but nothing. I contacted the seller and after a lot of back and forth messages I told I wasnt using a...
Hi - I want to advertise something but have always opted for collect in person in the past. I have read through the information about fees etc and read through posts on here but remain totally confused with all the options! Does the buyer pay the pos...
I received a batch of books although one was faulty. I had asked the seller to check them before he sent them. Only one book was faulty (pages torn out/removed) and I have asked the seller to send a refund of just £2.35, which is roughly the cost-per...
They are demanding a full refund after providing the wrong postal address (incomplete address) they are blaming me! I have printed & paid for label through eBay. It was send over 2 weeks ago and has now been returned back to me. They are blaming me a...
I bought a computer on eBay when I was studying in the UK. When I left the UK, I sold the computer to the seller who bought the computer. He promised to evaluate my computer and pay for it after receiving it on Christmas 2023, but until now he has no...
Ebay please note my email selection for verification logging in is NOT working.Text side is goodMy email details are all correct and indeed I recieve mail just NOT the Verification code since the 7th of May.I have tried the auto contact but machine d...
My buyer has contacted me to say I under paid postage and now the Post Office want an extra £10 off her. I'm confused as I took the parcel into the Post Office where they weighed the parcel and checked it against the label I had purchased. Do I have ...
YOU ONLY NEED PHOTO I.D TO PURCHASE PROPERTY ! Not for selling a second hand pair of shoes !Ebay are opening up EVERY ONE to I.D fraud AND Identity theift !! For what????? Their own personal gain!! like their not racking it in already ! "O, we'll kee...
Hi all - Ive just set up a new business account vital dials uk - my business address is my home address and I dont want this publicly visible - is there a way to hide this unless its needed for returns etc? I think its a bit of a security risk which ...
We've encountered a issue on our end. What does this mean
Hello. I hope you can help...My husband had his account suspended due to non payment of seller fees (minimal). He has recieved several emails stating that the fees owed may be passed to a debt recovery agent if they're not paid. The issue is my husba...
HELP, OMG I bought and paid for an item in February, I have sent so many msg's regarding this item that has not been delivered. most recently yesterday. I was sent a msg today from EBAY to tell me that my complaint is closed due to inaction on my par...
Why does a buyer get so long to return a item?
Hi, does anyone know how to talk to a real person from ebay? Thank you
i have listed some items incorrectly - how do i change from buy it now to auction?
I had been searching for Summer dresses but keep getting what I think is third party advertising for what they call "similar items". These so called similar items are Wednesday Adams outfits, gothic horror fancy dress and leather Bondage gear. I am r...
How can I put up the price of my car as a buy it now listing ? I have tried to revise but it just keeps dropping back down to the original price
I converted some Nectar points to a £25 voucher today. The Nectar section of My eBay confirms that to be the case, however I can't see any voucher and there's no entry in my PayPal account. Where do I find the voucher to be able to use it?
I purchased a garden solar light decoration, after 3 weeks the lights no longer work. I an unable to contact seller. How can I get a refund
Good evening, I couldn't activate GSP in my listing while my GSP in my account is enabled/ enrolled
Hello, the time has come to start printing my own labels! Please can people recommend what they're using, tried & tested, needs to be wifi / Bluetooth, thanks
I bought an expensive item for collection only. The seller now says they no longer have the item. The payment went through and I can't cancel the order from my end. The seller is now saying they don't know how to send me a refund. It's nearly £400 I ...
As a seller, an item was sold, tracking number was provided and item was delivered to customers desired click & collect location but he can't claim it/pick it up as eBay hasn't provided him with an 'FM code' - as the seller, is there anything I can d...
Please can some one help? I can not list an item. Ebay thinks my feedback profile is still set to private or though I have set it to public.I have tryed different browsers. Still nothing works. Dose anyone know a fix for this? Thanks very much
I can see why so many people don't use eBay anymore. There's no protection for sellers. There always the losers. Weather for item is returned back damaged used The saler still has to authorise a refund. And they still changed for fees
I am getting inundated with customers complaining about their items not being received by the dates ebay have given them. I cant tell the customer that ebay have giving them the wrong dates because it will just appear as if im making up an excuse and...
I sold a perfume bottle on the 25th April and posted the same day by first class signed for post.I added the tracking number but the item didnt seem to move from the post office I sent it from.After a week I emailed the buyer to check if it had been ...
On 19th Jan I purchased a item, on 18th March it packed up. On contacting seller they asked me to do certain checks and send video, then they agreed item was faulty and they would 'help me get replacement from china within 15 days' this was a busines...
Ordered iPhone should have arrived on the 9th may , it's the 11th now . Seller not answering my messages.
Hi, I recently made a purchase where the item comprised several components, one of which was not as described and so the seller and I have agreed to settle the matter with small partial refund. However, after agreeing the seller has asked me for my p...
I recently purchased an item that was due to arrive between 5th - 8th May. I still have no received it. When I click on my purchase history it's not there. The money has been taken from my bank and have an email confirming the order. I have contacted...
Helloim aware that a company I've bought from has gone bust. Checked on Gov.Uk Companies House. Seller has removed all her items from bay, put fake tracking numbers on items, and marked her account with seller away for a month, meaning I can't reques...
Hi everyone. Help! I refunded as item hasn’t arrived but now it has! How do I sort this?
Hi I recently sold a gaming pc for £300 buyer paid for 1 day dpd. Immediately on arrival buyer requested refund stating specs weren't exactly as described. I accepted the return on this basis but buyer isn't responding to any messages. This was 2 wee...
In nearly seven years of having my Ebay shop I have been lucky and only had to contact eBay for help a few times, but this week I have had a 29% defect on my account because a customer asked me to send their nine items a week later even though they h...
how can i view feedback from buyers
I've been tricked into high charge for subtitle and need the fee removed since I've removed the subtitle in discovering excessive fees
Trying to refund seller but you have taking your fees so the money on hold is not enough so refund the is returned back to me so there is no fees to pay has I have to relist phone
Less of a question and more of a rant - sorry! Recently was looking for a text book and came across a couple of examples of copyright infringement - sellers with listings for PDF links that they clearly don't own the copyright too. Reported to eBay a...
The seller is not responding I tried to contact him several time but he keep ignoring me. He demand me to buy another toys actually he made ad in different prize I am not sure if it same account can you please contact the seller or shall make cancel ...
If I was to list my items on Promote Your Listen does it mean an extra charge?
Ordered and received a 3kw EV car charger in March but it became too hot to touch when in use so I stopped using it and requested a return and refund.I didnt get a refund but received a replacement which worked for a short time but is now dead.I now ...
DEARS MY ACCOUNT HAS BEEN PUT ON HOLD AND I AM UNABLE TO CONTACT EBAY FOR RESTORATION.KINDLY SUPPORT. BEST REGARD
Hi-----why are all the adverts on my E-bay pages now in French ??---------Have I something wrong by mistake ??..........
Folks hi, I received today an item I never ordered and it came through royal mail to my address. Ii got two pairs of Chinese wireless headphones something I never ordered or need . I have a tracking number but cannot find the seller in my account pur...
I have returned an item to seller as item faulty and under 1 year guarantee.The seller is great and happy to refund but cannot refund through EBAY as past returns date for ebay refunds. The seller wants to send refund to my Paypal account but EBAY wo...
Since the "no selling fees" adjustment happened I have noticed my clothing sales drop by about 75%. I am selling the same kind of things, all in v good to new condition but suddenly the bottom has dropped out of the market. I consulted a tech expert,...
Ebay has sent an email warning of safety concerns regarding Echofuel Bioethanol. A very good product. They don't give any information as to the source of there concern neither can I find anything on Google. Needless to say they have no system to allo...
I was just wondering when I was going to receive it thanks
I recently placed an order , although the seller said he sent the item and tracking details. I did not recieved the item . When i checked online it was delievered to an address i have no clue where . I contacted the seller but it appears he is ingori...
I am really upset as a 74 year old lady .I have ordered leggings for a long time' but recently 2 pairs never arrived eventually i had the money back when i have gone to order again they wont let me order again. They are assuming that i really receive...
HiI just received a charge for extra shipping taken through ebay 2.5 months after the item was sold. The item was weighed before the cost was fixed. This seems very unfair as there is no way to rebuff their charge. Any ideas? The weight was nearly 40...
Dear eBay Support Team, I hope this message finds you well. I am writing to seek assistance regarding an issue I am currently facing with my eBay account. Recently, I received notification that my account has been limited due to suspicious activity. ...
Hi all, my daughter and I purchased a car I found on eBay and it's still beng listed over a year later. After contacting the seller they stated that they have had this and other items they have previously listed return even after trying and asking eB...
My account was blockedThere is no option to call supportBut there is an order in a blocked account that has not been shipped for 2 months and I cannot contact either the seller or the support service
Does anyone know how to SPEAK to customer services. Very frustrated with ebay system and have spent hours going round in circles on website and not being able to resolve why I am locked out of my account. Not at all a user friendly site.Two issues - ...
My buyer said he has not heard from me but i have responded to all of his messages
how do i know which item i'll be bidding onor how to bid on the smallest item please help
Can a buyleave negative feedback for an item sold as parts or not working
I had an offer a couple of mins before expiry and end of my auction. I now want to contact the person to accept original offer but cant find any way to do that. The profile doesnt give the option. Please help?
I sent a very good prada bag. To a buyer. She returned it saying not as picture shows. When it was returned back damaged Sent it back in a poor state. With no care or thought. For other people's goods. I completed to eBay. But said good ahead with a ...
Anyone tried selling used clothes for free on e bay finding it very difficult and it wants to charge me @@
Hi, I am getting more and more frustrated with selling on eBay. Sold an item, purchased label via ebay, royal mail signed for service, which shows when you shipped the item and next update is when it's delivered. Buyer reported the item did not arriv...
HiI recently bought a safe off eBay , unfortunately it come heavily damaged , upon contacting the seller they provided shipping back , unfortunately the shipping provided is invalid due to the post office not taking items heavier then 20kg (the safe ...
Ordered a iPhone should have runs up on the 8 /5 . Seller is not responding to my messages
Hi community, We are thinking about selling on EBAY UK, but one forwarding agent told us our product will be charged 3 to 4 times higher as usual because it is "vlume goods". They say: ".....if your goods are volume goods,the calculation method is le...
Here's an odd one...Just sold an item. I had 5, I now have 4.Red flash across the creen says 3 sold in the past 24 hours.NOT BY ME THEY WEREN'T!!!!!!! Well that's all a bit daft So don't trust what you see only what you know to be true!
Selling a campervan, have received 1 bid so far below reserve price but it doesn't show the bid on the advert. Still quotes start price.
No matter what I do (update payment method) option make a payment stays grey and I cannot click it to proceed
Why can't buyers in the highlands of Scotland bid on my items? I haven't excluded these
I am sick and tired of non payers who obviously bid knowing they can cancel with no repurcussions or bad feedback. This is no fair on sellers and it is about time we got a facility to award unpaid strikes like Ebay used to do. Bunnyears
Hello, A seller has issued me with a returns label. Usually when I get a returns label, it is a QR code that the post office just scans and then it's done. This time, the seller has sent me a FedEx label via an image file via a message through eBay's...
received an e-mail today but it did not have my user name on it , is this legit
I listed an item and selected the buyer pays the postage. I've sold the item and the amount the buyer paid was just the price of the item and ebay have charged me 85p for a postage label. What happened to the amount the buyer paid for postage? EBay s...
How are my funds on hold when I sent the blouse signed for and someone did sign for it and then the buyer says it wasn’t them, how is that right. I did everything right but I get penalised?
A buyer bid and won on large furniture advertised as collection in person. Thing is, they can't collect, they assumed (without checking) that courier collection is OK - this is not feasible as the timeframe is too broad and the item is not stored at ...
resolve this issue as soon as possible
I have an eBay Shop.I sell old second hand clothes mainlyIn sports memorabilia section.I am classed as a Business seller.I mainly do buy it now listings that relist every month cycle. EBay now has no listing fees for second hand clothes. I want to kn...
I sold two different dvd box sets but mixed up the labels so they went to the wrong people. One person has started a return and is sending the dvds back however the other buyer informs me that she purchased the dvds to send to a customer who purchase...
How long can eBay keep my funds if I can't update my account even though they have asked, and my funds are on hold and if I don't update my account by the 21st of may there will be more restrictions on my account what will they be? And how long until...
Hi I sent a message to a buyer to ask I'd he sent the akgy wireless headphones back to me but he's not replying to me
Having big problems today. Keep being signed out, then cannot sign back in. Having to varify who I am and having text messages. Still not allowing me to sign in. Being asked if I am a robot and having to click on pictures. Manged to eventually. But c...
Hi. I sold a card on eBay. I posted through Royal Mail. I have proof of postage. I've contacted Royal Mail who have said that the QR code wasn't properly scanned at their desk and I shouldn't have been given a receipt. It's a total mess. They've wash...
Hi. A sold item has been delivered to the buyer but they've contacted me saying it's the wrong addresss. I've screenshot and sent them what was provided by eBay and the buyer has said they haven't lived at that address for 10 years. What do I do now?...
Bought 2 single bed bedspreads which I felt were too big therefore started a return process then cancelled as I thought it was not fair to the buyer as the size was advertised before I purchased.Then realised one was faulty (not stitched in some area...
I sold a pair of vintage trainers to a buyer who thought the were brown! In my listing they were listed as Grey/Silver in the pictures they are Grey and Silver! He kicked off saying how can I sell something where the photos and description are so dif...
bought 2 items listing stated 2nd item free of charge but at checkout i was charged postage twice. seller claims is unable to change and issue an ammended invoice
Do members agree when selling item after 1 week should get payment if buyer has left feedback for new sellers
Buyer paid for item then cancelled less than a minute later. Looked for buyer but user name doesn't exist. What's all that about. Thanks
Hi. I received damaged tv, tried to contact seller, but no respond. Also seller doesnt accept to sent item back. I made photos of damaged tv screen. Its not working at all, but on description says that its used but fully working which is not true. Wh...
How do I file a dispute to return an item on eBay ?
Have any of you had a problem with ebay and sued ebay in court. If there is such a possibility, please help. My problem is that in 2021 7 bio fireplaces were recalled, and today ebay removed me a few fireplace listings that were not recalled in the p...
As per the heading I purchased an item locally and collected and paid for it on collection as agreed with the seller.However, my order has been marked as cancelled, I think I can probably guess why they've done that.So my question to the community is...
