Account restriction

Hi my account had been restricted/suspended but I never had an email as how to sort this out from Ebay could anyone please help or advise on what to do to sort this I have tried the virtual assistant and calling ebay 0800 number but no joy 

Thanks 

Message 1 of 2
See Most Recent
1 REPLY 1

Account restriction

You have not used your account for selling for a very long time,  and there's been some very big changes on eBay.  PayPal is no longer used for the receiving of payouts from sales,  eBay Manage Payments now.

 

You may be prevented from listing an item, because you have not fully or correctly registered with eBay's Managed Payments.

You need to provide eBay with details of a bank account and have this account verified.  The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive,  and confirm to eBay.

Once this is completed,  you will be able to list items for sale,  and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services,  who have full access to your account,  and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

Scroll to the very bottom of the page on the link below you will be able to access eBay Customer Services  through the Contact Us link.

 https://www.ebay.co.uk/help/buying/search-tips/advanced-search?id=4049&query=1455&st=GENERAL_SEARCH

 Lines open between 8 a.m. and 10p.m. on weekdays,  and between 9.am. and 6 p.m. on weekends.

Message 2 of 2
See Most Recent