Selling item Stuck in Limbo: Manage Offers : Pending : Status : Awaiting Payment

[alpsss]

Anyone else have this issue >>

 Selling item Stuck in Limbo:

Manage Offers :

Pending :

Status : Awaiting Payment

!! >  

We couldn't process this payment

We let the buyer know and asked them to update their payment method before time expires.

The time has expired, but the item does not show in selling list for me to cancel or even troubleshoot the issue with the AI  Assistant,

can’t speak with any customer services as only US and Canada options are Available.

Any help or insight into how I progress to resolve this issue, as the item is stuck for the pass 2 days, the time as far as I am aware has also expired.

[tressygirl]

This is the easiest and quickest way to contact  UK eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@alpsss