cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return of post and package

Hello, would I be entitled to my money back on a cancelled purchase, for the post and packaging? 

The parcel was not sent out, it was cancelled and money was given back to the buyer for their purchase. 

Message 1 of 5
See Most Recent
4 REPLIES 4

Return of post and package

The buyer gets the full refund including the postage they paid for.

 

 

Message 2 of 5
See Most Recent

Return of post and package

You have to refund everything a buyer has initially paid you including any postage when cancelled item.

 

If you wish to charge for packaging  on your items, sellers will usually add this cost into the item price, it's nothing that you can claim back later, as an extra cost you incurred.

 

@pernia1214 

Message 3 of 5
See Most Recent

Return of post and package

red_magpie
Experienced Mentor

would I be entitled to my money back on a cancelled purchase, for the post and packaging?

 

If you were planning to use eBay's simple delivery and have already paid for postage label, either you or your buyer should be able to cancel this for a refund if not used (depending upon whether the buyer paid for the item).

 

You can't claim for your packing costs.

Message 4 of 5
See Most Recent

Return of post and package

On 29th of December £36.99 was taken from my ebay account for the postage label ,later that postage label was cancelled , 

I WANT TO KNOW THAT WHEN MY MONEY WILL COME BACK TO MY ACCOUNT ?

THANKS 

Message 5 of 5
See Most Recent