Seller News: August 2025
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Item swapped/stollen in delivery what was delivered was Beauty products not the perfume I’d bought, please help how is best to get help with refund, all I get is saying it’s been delivered
my buyer bought the "normal"delivery but realized that he could easily collect instead, which he has done.Alas he does not know bow how to inform the eBay, so that the item is deemed as "delivered"and so that I (the seller) get paid.A bit of a poser ...
EBAY WILL SELL TO THE 2ND HIGHEST BIDDER IF YOU DON’T FOLLOW BIDDING RECOMMENDATIONS !!!I.EANY ITEM OVER £3000 & IF YOU INTEND TO BID IN THE LAST SECONDSENSURE YOUR BID IS AT LEAST RAISED BY £100 OR THEY SELL TO THE 2ND HIGHEST BIDDER & REFUSE TO ALL...
Returns cost me double postage and that expected buy buyer so when selling items reduced to 1.20 because no-one thinks the buyer protection doesn't get to you, each return is costing me more than selling plus items not bought until bargain basement p...
Hi all,I have collected an item from seller and accidently pressed "Item Collected" before showing a collection code to seller. I now, cant find a collection code. What do I do? Many thanks
I am a business seller and am listing an item in 'Business, Office & Industrial > Retail & Shop Fitting > Vending Machines & Dispensers > Change Machines' but there is no option for classified ad in the format menu. Is this option still available for...
Hi looking at buying a battery chain saw. Im being asked to give credit card details to verify my age, ebay knows my age. This dosnt feel right to me, bought petrol and battery chains saws in the past and not been asked. Is this correct , anyone else...
i bought a new light for a honda jazz . when it came it was not the same in the pic requested a return then my return was cancelled no help from ebay i am loosing confidence with ebay
Hi, I would like to know how I can open another account because I use my wife's account and ebay always asks for identity verification or bank statement, I recently closed my personal business account and indicated the reason that I want to open a ne...
Why can’t I sell my travel cot after more than 90 days?
Can I make an offer on an ordinary listing which does not invite best offers?
A buyer opened an 'Item Not Received' case, but the tracking clearly shows that the item was delivered, accompanied by photo proof. The buyer first confirmed their shipping address was correct, but now they claim the courier delivered to the wrong pl...
Haven't sold on eBay for a few months because of previous headaches (eBay telling buyers I would deliver faster than amazon prime), just decided to sell a guitar amp. Simple Delivery stated my packaged parcel was "bulky" and I was forced to use DHL, ...
can you opt out of simple delivery; as they charge £3.48 for an 85p envelope;so I've paid the extra I've not charged for
Hi, I initially listed an item for sale with delivery within my country only. Overseas buyers have asked if I can add Global Shipping Programme. I revised the listing to include international posting with the Global Shipping Programme, but so far the...
Hi, can anyone help as there is no live link for support. The seller said that they have sent a return label. I have not received one. ebay messages state I should receive one by 11/9 (today) what can I do please? The item is faulty so want to return...
No reason to what is wrong
I sold a coat I’d had for a few years the other day and the buyer messaged beforehand asking if I would accept a return if it didn't fit. I told him that I was a private seller and could not accept returns for fit and that was stated on the listing. ...
I recently sold an item, 157258708602, for £35 plus £5 postage, but have only £35 available to withdraw. Why did I not get the full £40?
Hello,I am experiencing unauthorized deductions from my eBay payouts under the name “YouLend.” I have never applied for or accepted any loan or funding, yet amounts are being taken from my balance.I have contacted eBay support several times by phone,...
Hi, where is the option to add a custom sku? In drafts Since the "Simple delivery" update on android phone app I've no longer been able to find the option in my drafts. Tia for any help
Fraud phone number for a human
I don't have a credit card. What something else can be used for verifying my age?
I've had a message from eBay for an item I bought which has been recalled , I bought the item in March so I can't open a case and the seller is not responding , how do I get a refund please ?
HiEbay have charged me twice for the postage on one of my items I have tried to contact ebay but i am going around in circles. Does anyone know how i can apply for a refund on the double postage Thanks
Hi eBay determined I was selling a fake Louis Vuitton bag and removed my listing. The photo shows that it's authentic, and the serial number confirms this. On what basis did eBay determine it was a fake?
Hi all, I recently sold a DVD and charged in the listing for postage (2.95). Ebay took the 2.95 and never passed it to me. Any suggestions on claiming it from ebay? Thanks for any help,.
As a business user why am i being threatened with the message 'Your seller account is at risk' message 'due to unresolved issues'. Apparently i need to add tracking to all my deliveries even though many which i do are simply posted through Royal Mail...
I recently sold an item on Amazon, but the buyer canceled the order due to personal reasons.He paid the full amount, but now, for some reason, I’m being asked to pay £140 from my bank account, while my available funds are only £309. I did not have an...
Can someone help I have accepted someone’s cancellation of an item, but then eBay charge me £25, even though I hadn’t received any money yet. Can someone else why this would be.the pending total was £180
I sold a perfume opened never used, therefore bottle was full. The buyer got it with the perfume cap broken, still usable as normal. he decided to return it and when i got it, the level of liquid was significantly less than when i sent it. i tried to...
I came across a seller on ebay who has over 300 listings, not one for a physical item, all for services outside of ebay, I reported 10 of these, and get an automated ai saying it found no problem with these listings, despite this being against their ...
Need to change the tracking number
My buyer has paid for the item including the postage costs. I have gone to print off the label like normal and it has come up about US Customs Regulations and asking me to pay for the postage even though they are in the UK? Has anyone had this proble...
I have been having this problem where I have been unable to pay for items as I have over 10 items pending in my basket from 1 seller, never had this before
I have been a member on ebay for abouttwo decades and I have never had such a slow selling time. I think my prices are no worse then others have 100% etc but this year its been so slow. Has anyone else had the same? Is it because of the Buyers premiu...
I want to return an item as not usable, the seller is asking for my bank details and for paypal. Now asking if friends or family have paypal. I not and wouldn't give then the details. Ebay says the seller should supply a return postage label. I canno...
I have items listed on eBay that have been there a while. I sold one the other month and used the royal mail website to arrange for them to post this for me. But this time, when I did the same thing, it wouldn't let me update the tracking number. I'v...
I ordered, incidentally as a eBay guest, a Neilsen alloy wheel refurbishment & restoration repair kit. Delivery was prompt (package received 15/8/2025). But the kit sent to me was incomplete and evidently already partly used! Returning it presumably ...
I’ve ordered a mattress which I did receive but unfortunately it’s completely different it’s not memory foam sprung mattress 10inch depth which I ordered and now the seller not getting back to me
I sold an item. It cost me £66 to list it but the item was returned. It cost me £25 to post it and the listing stated THEY pay for postage. The return is completed. I’ve received the returned item but I’m out of pocket £91. Is this normal?
I recently had an item delivered for click and cllectr but didn't receive a notofication to collect. The tracking showed it as delivered. I eventually received a refund. I have now got the same problem with another item at the same location. Trqcking...
Hi - I can’t update sold item as posted. Postage options didn’t work via eBay so did my own thing. Can’t mark item as posted. Will this mean I won’t get paid once delivered as eBay think I haven’t posted it?
Was not sure waht to put this under so put under technical issue Has anyone else noticed their views fluctuating within minutes. I have things going from say 29 to 31 back to 28 within 5 minutes. They were only listed from 21 Aug so it has nothing do...
i did have a little look to see if there was a previous thread. has anyone encountered this? , im seeing soo many items now being described as NOS and they are soooooo clearly NOT!just because an item in back in its original box simply does not mean ...
Can anyone advise, my parcel was due to be picked up by DHL 3 days ago from home it hasn’t been picked uptracking on eBay says collected. I rang DHL they said it was collected but tracking on DHL says not collected. I am tearing my hair out! What can...
Item sold. Royal Mail collected with label. Tracked and received by buyer. Feedback received.My ebay showing ‘late delivery’ and ‘print label’. Don’t wish to lose my good reputation. Have gone round in circles to resolve without success.
Purchased a pre order model August 2024.item has been released to the UK market beginning of August 2025 and is available with other sellers on here and websites. seller said would be mid to late August due to it being en route with their supplier.No...
I want to buy a new iPhone 16 pro max. There are hundreds for sale from sellers with zero feedback scores. They seem too cheap. I’m concerned that a seller will post a box to me with the correct weight and then I could lose a claim against them as I ...
Hi i was wondering if anyone has encountered this problem i bought a pair of boots from a seller but didn't notice at time they had a no returns policy but do state on their feedback they accept all returns one as little as a week ago after trying on...
can't find my item that I'm selling with basic search words that are in my title
This is second parcel not up the seller gets a tracking number the Royal Mail says we been informed is coming then the seller put in it into a Royal Mail drop-off locker then no more tracking byway 2 phones
Parcel goes in to royal mail locker and tracking number stopped and Parcel does not arrive.
Thanks to a late delivery from Dpd i didn’t get to use my footwear until last week, this meant the return date expired.used the shoes four times and both soles have fallen apart.there seems to be no help for buyers at this stage on app or by phone, a...
As I can't appear to reply to the posts already on this subject, I'm having to create my own. There is a massive issue at the moment on the app and the website. I had it yesterday and thought it was a one off with a user, now its happening today as w...
I recently sold an item and the order earnings were £35.14 after fees, but only £14.81 appeared in my EBay balance?can anyone explain this to me, I’m confused?
I always order via packlink only recently I noticed ebay have been overcharging for a label which I never use. How do I get my money back on this label? Since I have been buying new ones on packlink?
I just clicked on my user name to check for recent feedback in my eBay and I keep getting “sorry user not found “ everything else such as watchlist and purchases still come up as normal
I just wanted to let other buyers know that there are a lot of fake Pandora items on eBay. I purchased a bracelet on eBay for a Genuine Pandora bracelet the charms were not by Pandora and it arrived warped the seller was very rude and when I asked fo...
Interested to hear thoughts. I made an offer on something. Buyer refused and made counter offer. I refused. 12hrs later I found they'd gone back and accepted my original offer. During this period I'd considered buying from someone else instead. If I ...
I am about to list some postcards that are worth between £1 and maybe £10 and I have been experimenting this evening with a card starting a Buy it Now £2.00. The postage keeps putting a large letter at £2.70 postage, but I can send for as little as 8...
I am a business aeller and sell modern reproduction grandfather clocks.I am a little confused on the fees ebay charge - I cannot figure out if the fees are 11.9% or 12.9% on every £500?It is not an antique so I was thinking that it may be classed as ...
I purchased a product that seemed to be completely genuine, in its original, sealed packaging, but found that there was a defective part after testing the product. I left feedback that was neither negative, nor positive about my experience. The selle...
How can I change the delivery address for a parcel that has already been dispatched. I want to use a new address now the parcel was sent to an old address using royal mail.
Hello Ebay Community, I tried using Ebay's Help Chat Bot system but it's useless and didn't help me. Even when I clicked Contact an Agent, that didn't work either. So much for AI, it sucks! There is one item in my Cart and I simply cannot remove it. ...
A preowned bracelet failed ebay authentication process.They are saying my description is wrong.I sold it as in good condition with visible flaws.They think in their opinion it's in Fair condition.Is there anyway I can challenge their findings?TIA
How to get that £10 off after downloading app?
I've just been asked to provide some form of photo id. Has anyone else had to do this? Because I opened a dispute a while ago they say if I want to continue selling they need phot I'd. Just incase payments get held up etc
Hi - I have recently successfully sold several lots of cassette tapes. When coming to dispatching them, I noticed that two lots were purchased by the same buyer so I thought it would be sensible to combine the two into one parcel which has now been d...
so for the past few weeks i am battling a AI system that doesn't know what it's doing it is removing our listings without actually researching them a basically sticking them under breach of policy and they have been recalled -when they have not and d...
I sold an item for which the buyer has paid for postage. They then messaged me to ask if they could collect instead. I agreed and they collected the same day.When the collected, the QR code to confirm collection was not available in the eBay app - be...
Trying to withdraw my funds, when I touch on the arrow to the "withdraw funds" page, I can't scroll down to the blue "withdraw funds" button, stops just above and today there was just a blank page, not all the "you can use your funds to ........... e...
Selling from Uk to a customer in Uk ( Northern Ireland) but because she lives in NI is unable to complete purchase, not sure why, appreciate some advice/ help to resolve. Thanks
I’ve tried to update my payment thing on laptop but I’m having the same issue.ive used this card to withdraw money from eBay before . Not sure why it isn’t working help keeps saying we couldn’t verify your updated details . Please review them and try...
I have won a auction for a pair of kids football boots £30. I have already paid the money. I have since had a message from the seller saying he hasn't accepted the auction as he believes the boots are worth more. And now doesn't want to send them to ...
the courier for my return has repeatedly failed to collect my return so I have arranged a different courier to collect how do I change the tracking details to the new courier? thanks for any advice
Been awaiting a refund since 4th Sept... Does it normally take this long?
I’ve sold a fridge & freezer - buyer has paid, funds are pending - unable to arrange date & time that suits us both for collection, buyer has asked for return of payment - How do I do this ?? I’ve managed to find a refund page that says some money wi...
Hisold a car today and the anticipation of a winning bidder with no contact has come true to light. What is it with this platform and people in general? buyer has made initial contact but has given me a bogus contact number that’s not working. Now is...
Hey there, I have been selling some ps1 and ps2 games and in the last few days 4 of my parcels haven’t arrived and buyers opened a case and I just refund them so I don’t have any negative reviews. the problem is think was the label that i choose whic...
I am a private seller who sells items I have collected over the years that I have now decided to let go. I recently sold an item of gold jewellery & it went to the authenticator … today I was told it had failed authentication as whilst it was 14k gol...
There is an error in the figures on my Ebay account that worries me. If I was the victim of a scam that exploited this error, it could financially ruin me. As I know about the error, if I do not try to get it corrected, then from a legal perspective,...
Hi I have orders that have been paid for as separate transactions. I have sent as one package using one of the prepaid postage labels. How do I mark the others in same order as dispatched? Thank you
The address of my buyer wasn’t correct and so it looked like they had not bought a postage label. I’ve posted the item and have now realised there is a postage label if I amend the buyers address myself. How will I get paid for the item when it won’t...
Hi there. I listed a set of CDs for sale, there were already 3 other sellers including the massive music magpie. Here's a list of the items that didn't follow policy:Item: 388902517053 Mike Oldfield : Beneath the Bells: London Broadcast 1973 CD (2020...
how do i check that a refund has been made
On the ebay app when I try looking at my feedback it's saying 'user not found". Why's this happening, I'm confused.
Hi folks, I have sent my sold item to the winning bidder via Parcelforce and provided the tracking number (and proof of postage) to the buyer. When I went to mark the item as dispatched, the only option available was to print out a prepaid label....c...
Hi I’m trying to buy a paw patrol bag for my son on eBay but when I go to pick the colour as in which characters bag it say pick 1234etc…in the drop down options. how do I pick red and why is it numbers? I have no idea how to choose the right colour ...
Hi i have been with ebay for ever, but this Simple delivery is the last straw i have no option but to end all my listing. What has someone in similar position done? I have ended my listing but i did enjoy selling on Ebay. Have i got any other options...
hi,i tried many times to check my feedback profile but the system keep telling me: sorry, this user was not found !!!!!!is that normal or there are problem with my account...thanks
I am trying to list an item and the form on the web page for sell price etc is in $. I am in the uk and am trying to sell in pounds! Is this an error on the uk website?
I bought a hoodie and the seller sent me the wrong one they were happy to do a refund so I sent the hoodie back but never received a receipt or confirmation that I had returned it from the courier. It also says on the refund status that I haven’t sen...
Guys I’m not sure what to when I go on payments page it says payments on hold and that I need to verify card.so I go to try verify the card but it says it can’t be verified.ive been using this card to cash out payments before like I had a payout out ...
I had very good communication with a buyer on messaging. I only had one item and the buyer had paid £80 for two items at £40 each. I refunded the whole amount by accident, sent the one item at £40. I contacted ebay who said they couldn't do anything ...
Hi cannot find my order placed on 29thAugust number 18-13500-28593 I received item but was notwhat I ordered
Got an email from Ebay with concerns about a mobility scooter charger that I bought over a year ago.. Apparently there's a potential safety risk with it.. Told me to stop using and to contact the seller... Sent message to the seller but they don't se...
Changed to a Business account and can't opt out of simple delivery, what do I need to do?
if only 2 people are bidding. my max proxy was x . other bidder went to x but for some reason my bidding continued way after they stopped bidding with no other bidders entering the auction. no other person was bidding but I had another 4 x bids submi...
When I click on my account profile it says user not found, does anyone know why this may be?
Hi....I see an item for £300 Buy It Now/Make offer.If I hit B.I.N. I get the option to use Paypal funds/Bank acct....or Paypal Credit with options.The options typically `Pay in Three` or `Pay balance within 4 months, interest free`If I make an offer ...
Has anyone had issues with a seller giving a QTRACK number after an item was allegedly delivered? My item has been marked as delivered even though it was NOT delivered to me. The QTT tracking details entered, were put on the system on Sept 3 2025, bu...
Hi I have many Watch List items. I am frequently getting an email for a Watch List with the SAME items. Is it possible to KEEP the Watch List, but amend it so I don't see a particular item? or maybe would blocking the seller work? Thanks!
Hi,I'm not getting Simple Delivery Unused Label refunds back, dated as 28th of August.I've filled out 3 times the form, to claim the refund.Contacted CS recently, been transferred 2 times, when i got connected to a Rep, who were saying, i need to tel...
I bought two items, for which it turned out are fake. Given they looked very compelling, I didn't have doubts. However, totally unexpected I did a check, as I wasn't familiar how to check if the item is genuine or not, and I found out two are fake. I...
My account is restricted suspended and I've had no notification as to why so I have no messages to reply to to lift suspension or take action.I just going round in circles looking for errors. Help please Steve
I recently bought an item on eBay on an offer price,£60.00 the retailer charged my PayPal account £72.00,I have asked why they charged an extra £12.00,they said,this is the VAT on the item,if I had been told the total price would be £72.00 I would no...
Can anyone advise on this situation? The buyer has requested a return stating the description was not accurate and the item of clothing was a different colour. This is totally untrue. My description was very accurate and the photo supplied by the buy...
I just sold a pair of jeans this morning. When I click on the buyers name, it comes up as "User not found", as if they have deleted their account? Yet they have "paid" for the jeans - I am a bit wary of posting them, as this has scam written all over...
How do I remove negative feedback that I in correctly posted? Suggestions please
Hello eBay Support,I am facing an issue with my buyer account. My account is working fine, and I can log in without any problem. However, when I open my profile link, it shows the message: "Sorry, this user was not found."I have not received any emai...
HI GUYS i have a issue where the orders page will not load in it is just blank it the same on my pc and phone i have deleted cookies etc and removed app and reinstalled but still the same any ideas Thanks in advance scott
Until they get it fixed you can go to the accounts section, click on payments, click on total funds and click on transaction activity and you will be able to find your order, click on order number and you should be able to access it from there.
Have been unable to load or see my orders in the selling hub today, both on the app and on the site
Difficult contacting
Good evening all An item I purchased broke and the seller has agreed to my request to send a replacement. However, my address has now been removed (as the return by date has passed)and the seller can't access it. I can not message them the address on...
Item is rento kill moth papers. Not delivered my Royal Mail. Attempts to contact seller send me to eBay. EBay shows the item as despatched to Royal Mail. When ordered I was a guest and part of this process encouraged me to become a member so I did. E...
I advertised an item as 70cms x 50cms and Simple Delivery. The item has sold, buyer has paid but for Royal Mail which does not accept items of this size.I contacted Ebay two days ago. The agent said it was Ebay at fault, it would be corrected and tha...
I’m trying to list some foundation that is brand new unopened but eBay has removed it under the counterfeit laws I don’t understand why
Hello there. I made an offer on an item and my offer was accepted. Unfortunately payment was automatically taken before I was able to use the voucher that I was counting on to make the purchase. What can I do now? Many thanks.
I spoke 2 some 1 yesterday and was told i would get my money back and no charges but im still bein charged dont understand whats goin on and im NOT HAPPY
Went through the trouble of getting this envelope weighed at the post office to make sure the correct postage was paid. The seller says they can’t refund me till they get it. Does it take over 3 weeks to mail an envelope to an address in the same cit...
Am I the only one having issues with the sold items/orders page? When I click on the orders link from any device it is a black page and and not showing any of my sold items. On my phone it says internal error. It looks like a bug but no bugs have yet...
Sold my muck truck and wanting to give my phone number to buyer in order get a time for pick up and he has tried to send his phone in order to let me know when he is setting out and ebay will not allow it. Why, when I have already moved his payment i...
Been marked down for a late dispatch on an item that was shipped on the same day as purchase. The delivery took longer than expected to reach its destination, even though a premium tracked and signed service was used. There was no tracking updates at...
To all who buy on ebay there are no regulators involved so refund support is none existant they cant even leave a number to speek to a person criminal behaviour spent 135 pounds on wrong colour bumper and seller violated terms they removed the add bu...
I purchased one Xbox 360 game at £4.35 after a few minutes noticed that they had charged me £26.10 for six games, requested a cancellation which they agreed to but 24 hours later cancellation request was denied they said item had been posted, what I ...
Hello hope someone can help. 3 weeks ago send a parcel through packlink with Evriget a email saying my parcel was over the maxium the courie will take, the email stated the Royal Mail size. I messaged them back saying it never went with the royal Mai...
Morning all. So my problem is that I sold an item yesterday and am trying to do the postage label this morning. However when I click 'get prepaid label' it only shows the postcode and town in the delivery details. I don't want to go further and click...
Hi there can someone please help my account needs go be reactivated and just called eBay but they will not remove and they said they will suspend this eBay account and I haven’t done anything
Hi. I’ve ordered 3/3 of a given item. I’ve received 1/3 of the item. 2/3 still outstanding. Seller not responding to my 2 messages. Help/advice please? Thanks.
EVRi failed to deliver a large suitcase. It was either stolen or ‘lost’. That was 8 days ago, 6 business days, but still no refund had been received. eBay stated that a refund will be made. There is no way to speak to a human so what is needed to con...
i have sold an item however wrongly entered postage as £800 instead of £8,00 and can not change with invoice
I require a invoice from a business seller, but they do not respond
Two weeks ago i had a non paying buyer who asked for extra time. i said i would wait. & days later the same buyer bought another expensive watch. he has not paid for either of them. I know i can cancel the orders but that still leaves the buyer able ...
I am having issues with the sold items/orders page too, just a blank page!
Hi all I received an email from eBay saying I would receive another email after selling an item for over £10. As yet I haven’t received said email and I can’t find any information other than the first email from EBay. Can anyone help, please
How do I turn of the endless stream of emails which go something like -Item ready to postItem postedItem at mail centreItem in van at mail centreItem at sub mail centreItem out for mailItem on way todayItem deliveredTell us how you liked your deliver...
A buyer has reached out to me as he brought a brand new, unopened, security sealed phone as he no longer wants it. He states he wanted a dual sim, to which the phone is a dual sim. It takes a nano sim and has an esim to which he has to contact his pr...
I accidently added my phone number as it is automatically on the bottom of my emails. I am trying to return an item to the seller for a refund but my messages don't seem to be going through now. How do I rectify. ? I've been trying for ages now but c...
Hi I am very frustrated at this seller I bought a calculator from which 2 mins later of buying I realised I ordered to the wrong address as I am moving house in 2 weeks I explained to the seller I will not be able to receive it when delivered please ...
Hello eBay users. I wanted to buy an item .In the listing the seller accept shipping internationally. So when I click buy now or check out.i get an error from eBay that the seller dosent ship to my address. I ask the seller ,that said she does ship. ...
I am a UK-based seller and have a buyer from Australia interested in one of my items. I have ensured the global shipping programme is selected in my listing, that Australia isn't an excluded location and I have explicitly selected the option that I s...
The case is closed. I have proof of posting but buyer has replied. How can I get my refundThanks in advance
What's the point of an eBay auction site, selling items and then a buyer is simply allowed to cancel the purchase? Reason, item being too far to collect when it clearly states in the description collection only!!
sold a camera to an ebay buyer and whe it arrived at the buyer he informed me of a fault, I immediately refunded in full and expected the camera back , but it has not appeared, I have messaged the buyer six or seven times, buit he refuses to respond....
Wanted to check if a listing has GSP on the listing but I don’t know where to look for it once the listing is live
Hi a buyer wants to return some new sealed headphones as they 'dont fit', i do offer returns but not sure how to proceed with this as theyre not faulty and will be returned opened and used. Any advice appreciated
Absolutely baffled. I am a new account and it is not allowing me to list items. Once I've completed the listing and click to list it, I get a red box informing me that because its a new account there's a hold on my account and I need to contact ebay ...
I have a buyer in Jersey (I'm in UK) who has bid and won 9 items. I have GSP selected and Jersey is shown, however eBay won't let him combine the items (books) and says I don't ship to Jersey! Is there anyway as the seller I can amend this my end?
https://www.ebay.co.uk/itm/286807935604 Attention buyer Unfortunately, this item isn’t available for purchase in your location.{e280516-1260494x}I cant make purchasemy location in UKhttps://www.ebay.co.uk/usr/volo_4477
I want to cancel my items which is I ordered before 30m The one items already family member bought for me , other one is ordered two wises both items I don’t need it any longer please Price: £13.19 price. £11.84 Item ID: 116731584996 item ID 23608241...
I had a phone call today asking for my details, but I didn’t know what it is for and they told me to contact eBay
hello,can i as an individual, register selling accounts more then one?like can i have multiple business selling account on my personal details as an individual?please guide
A seller has, instead of sending my item sent me a letter, with tracking information uploaded to eBay, stating that I should ignore all eBay tracking and delivery date and that it is being processed with their delivery partner Amazon is this even all...
Hi fellow sellers,I will need to use a software for the tax year 25/26 as will be over the treshold.I have a quite simple tax return NO VAT which works like thisEbay monthly turnover minus ebay fees = PayoutFrom Payout I deduct stock purchase, postag...
Is there any way of finding out what is changing my available quantity on my listings. I use Zoho inventory and it's showing the correct stock but eBay isn't on certain items. I've pushed the stock levels and it is correct on eBay for a while but the...
eBay is an absolute joke when it comes to protecting sellers. I had a buyer open a completely false “item not working” case just to dodge return postage fees. Then they went further, they called me a scammer and even tried blackmailing me. On top of ...
Hi. I sold a pair of boots and realised, as I came to post them, that there was some rubbing marks on the tongue I hadn’t noticed previously. I got in touch with the buyer and I agreed to refund. Doing this on line I realised it would only allow me t...
I'm unable to add photos to my listing from my computer.Any photos I add appear as fully blank or black. I have tried changing the image format, checked the Ebay system status board and clearing my cache.I am using Firefox.
Hi,seller will not send me a return postage label for incorrect goods which was far short of stated length of cable advertised and time is running out for the return by date...
Some months ago I listed an item which then expired. Last week I got an email informing me it had sold and buyer had paid for it plus postage. Both the link for the label and the item generate error messages when I click on them and there is no recor...
I sell First Day Covers, on an occasional basis, not sold any for a few weeks, this week four have sold to the same buyer, he has requested a combined invoice. When I try to send it I get a message pop up that says I cannot send an invoice on items t...
Received goods, which don't match description. Contacted seller, but they won't respond?
Hi everyone can someone please help i need to buy a staple gun that the staples close when stapled into cardboard i cannot find any on eBay they all seem to be u shaped staples that stay open and are only really good for stapling into wood can someon...
Basically I bought a ebike conversion kit for my son took me over a year to save for it anyway it arrived Quickly but I was hospitalised so I couldn't put it together until about 6/7 weeks after delivery anyway I put it all together costing me around...
This will not give correct reading if you have existing heart problems or Parkinson's. They say 30 day money back guarantee but won't honour this. In sales advertising they don't mention having any existing health issues.
I delivered an item myself to the buyer. How do I show it’s been delivered?
I placed this order"NikeProTherma-FitHyperwarm" by mistake in March and then I cancelled soon after and I got charged £55.66 but still not got a refund. I contacted the seller but they failed to resolve the issue. I need help
Hi, I have been delivered an item for a previous tenant at my property and is from EBAY. How do I find the seller to let him know or do I just return parcel? Would I have to pay to return it?
i recently uploaded 2 listing and I’m getting 0 views and it’s been around 24 hours. To me it seems like eBay isn’t putting my listing on the feed and im wondering what to do
I’m trying to contact a seller to arrange collection but the messages won’t send? Get a message saying something went wrong please try again later. I have been trying since Sunday! Any ideas please?
Hi All.I have an ebay shop which is no longer VAT registered, I did remove VAT from the listings a while ago, but did notice that a few of the listings I have put on recently have the VAT rate of 20% on them.Unfortunately I cannot remember what I did...
I purchased an item,after a long wait I got refunded by eBay,then a few weeks later the item actually turned up.Am I to understand I can just keep item?
I want to buy an item, and my address on my info is set to the UK, but when I try and buy the item it says this item can't ship to Ireland. I'm not in Ireland. My nationality is set to Irish, but my address the UK. How do I fix this?
How does one contact a potential buyer to accept their original offer after my counter offer has expired?
Before Ebay recently changed, I was able to add onto the postage, a small extra to cover packaging & transport costs... sometimes I would have to travel 6-10 miles round trips to post. Now this is all at my cost? Thats really unfair but is there a wa...
Weeks ago I have stopped my listing promotion but I an still charged for it. I even deleted the listing and nothing works. Ebay still charging me....hepl
The seller requested an alternative address after buying the item .. and a different service .. eBay wouldn't let me alter the service or address.. the only way was to cancel and for the buyer to reorder .. he wasn't prepared to do that .. so I ended...
Please help - it’s driving me mad! I’m a private selling, not a business. I have vintage coins to sell in different years, I wanted to create one listing with a drop down for buyers to select the correct years I can’t see how to do this!? I can’t fin...
Does anyone know why I keep getting charged 72p a month when I'm not using ebay...haven't sold anything since March.
Good day, please I need guidance. 9am this morning I visited the post office with my sold parcel but it was rejected there. They said the parcel is too big for my choice of service. It's just a TV Bracket. How do I go about this please? Thank you.
How do I speak to someone at ebay
I recently bought an item and paid £5.50 for postage and it was signed for. But the seller has then choose to go to get another postage and not get signature for £4.05… the item thrown in a large envelop so packaging was minimal… where do we stand as...
I’m a private seller I thought eBay was free to sell on I’ve been charged £87 in sellers fees can’t get hold of anyone to talk to I thought you could get a call back from eBay but can’t find any point of contact
Help! I have just listed an item for £10 + p&p to be paid by the buyer. On my payout section it seems I have been charged for the postage? Confused! Sorry I haven’t used eBay for years!
Ordered an item to find it didn't come with all parts I required. Contacted seller and they stated that this was the case. I then asked twice if they could help with the extra parts needed and they ignored me. When I stated I would contact eBay and a...
I sold the item and the delivery company said it was delivered to the address, the customer said it wasn't delivered so he got refund from eBay, case closed, but I have received the items back from the delivery company after a couple of weeks what do...
Hello, Has anyone found a way to recommend improvements to eBay? I sell quite a bit of items that are similar to each other, and every time I get the postage QR codes, I find, to remember which item it applies to I have to go back out of listing, the...
It seems I am now unable to sell any more in ebay. Ebay insists I use Evri labels, but my post office cannot accept these as Evri labelled packages are only accepted in large town post offices. I have a spinal fracture and am unable to get into a tow...
Hello everyone, I was not able to get hold of an agent. Their phone system would not let me through this time. Also, the online help was not helpful. I am an ebayer seller and I would like to know if it is possible to turn off notifications completel...
In january 25 i got an email of ebay telling me to submit my NI number as i’ve sold over 30 items in the callander year. I have now got total earnings of £1600 and over 80 sales. I sell golfballs my dad, and his friends don’t use anymore. I haven’t p...
I need help with promoting my listings on eBay. When I click on "Promote Listings," it only shows me a message about eligibility. It has been 2-3 months, and I still don’t see the option to promote my items. I’m paying for a monthly subscription (#25...
I get a message saying I can't purchase or bid on this item using the app add to watch list but its already in my watch list of i use the Internet version it asks me to sign in then just does the same thing im missing out on good deals due to not bei...
Dear eBay Team,I have reached all of my selling limits on eBayI have my own stock of 50000 items I have my Physical Shop and I am willing to list all of my stock and want to sell through ebay eBay is the Best Community for sellers and Buyers
Any advice why PayPal has taken the postage cost from my bank ? Previously charged and deducted from my sale cost Thanks
I’ve noticed, over the last three weeks a significant number of listings for high end iPad Pros. They are listed at half the price of similar items. They come from various sellers with little to no selling feedback, sometimes they are listed in multi...
I am trying to find an ebay user I have their name but I can't find where to look for thrm
Have been sold a counterfeit copy of a makita tool, it's been confirmed by makita as a copy but yet ebay are of no help and can't seem to find an issue. It seems ebay are openly letting people sell fake rubbish on there site, this surely cant be righ...
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