After trying to get to talk to some one on live chat I was put thought to a person that did not understand my complant as I am a seller off many years I had a customer order 2 cards but she did not got them (I do always use track and trace ) they hav...
Why is it that you purchase an item, pay for it and the seller comes back and asks you if they can cancel the purchase because they didnt receive more money for it.I requested that they send me the purchased item I do not want to cancel it or gat a r...
I bought a lunchbox from morningrose and it says it has been delivered yet I haven't received anything till date ...what can I do guys?
Hi my buyer chose yodel but I've been given a Royal Mail QR code to buy, is this correct?
I bought a battery operated pressure washer and it did not work, I was asked to provide a video, i did that, then they said they would send new batteries ,they did not arrive, i was asked to wait, i did, then the return date has expired. what can i d...
Hello,I'm just wondering roughly how long it takes for bonus nectar points to be awarded? I activated the bonus campaign for April and made 5 qualifying purchases - my nectar history shows a little flag saying 'bonus points' above the purchases but t...
Have scheduled time away for about 3 weeks. Checked on another account and none of my listings are visible. If this is correct then why can I on my account. see a message on each listing stating the seller is away and you may wish to watch the item t...
Ebay not informing me by email when an item is sold, how can I let ebay no of problem ?
Hi, with monthly subscription how many free listings we can do on eBay as a registered business?thanks
HiCan anyone send me the link for a variation multilisting pls, struggling via hub, thank you
I brought a dress on ebay then a few days later emailed the seller to ask about dispatch. The seller then messaged me back saying due to family circumstances she rushed out the door leaving the package, unfortunately her dog got to it so she was goin...
Hello , following a dispute for a damaged purchase, the seller was supposed to refund part of the purchase price. I have not received this. I have contacted the seller on many occasions with no response,
I made an error when posting an item and my buyer had to pay £3.50 extra postage to receive the item. How can I refund the buyer ?
Please can someone help with a solution to my problem. I put in for an offer to buy cullotes from gotocomplet.cn and they declined my bid on £15.00 but took money from my account and continued taking money out of my account for the past 4 months
Hi - approximately 6/7 weeks ago I sold a pair of vintage immaculate Nikes, when arrived the buyer messaged me saying the leather had some cracking (minor) when they tried them on and could they return. I said yeah no problem please send back with my...
Hi ive just chatted to ebay over the computer with what i thought was a simple question but the person i asked didnt seem to know, can anyone here let me know?Ive switched on my computer, gone into ebay and noticed an extra feedback, feedback says Eb...
Some confusion on my part. In the past I have looked at my unsold items list whenever there is a discount offer and chosen the most expensive to put up for auction to take advantage of the discount, labouriously manually relisting. For the discount o...
I've recently received a return under a false claim of damage and wish to block the buyer from any further transaction but the algorithm doesn't accept their trading name/account. I think they may have closed that account.Can this be resolved ?
How dose one deleted an item from one's account?
Buyer made a purchase this morning advertised as no returns, buyer paid so I arranged delivery through Royal Mail collection tomorrow. This afternoon the buyer has now contacted me asking me to cancel the order due to an error in buying their end. Am...
Hello all, I have recently stopped receiving emails to say I've purchased a product and all updates regarding delivery. I've not changed anything, how do I fix this?? Thanks
my mom has been doing ebay since 2009, she does well with it, i live at the same address and have opened my own account and really fed up with Ebay, they want me to send recorded post every time which i cant afford and buyers want to spend the least ...
I've decided to give eBay a go, and would like to sell more then one item . How ever I'm struggling to find how to switch from private/personal seller account to business ( not registered) . Any help?
Hello, I am selling loose-leaf tea as a business.Tea is classed as food and is generally not returnable unless it is faulty, damaged, etc. I do not quite understand the eBay returns policy, though. If I understand it right, do I have to accept return...
I sold an item and the buyer said she wished to return as it does not fit her. However, I checked my listing and It clearly showed photo with tape measure showing the length and how it looks on and I also repeatedly said it was an adult size (Bracele...
Hi I purchased a smartwatch earlier this month.However since it arrived it has not worked. I left it for a good hour on charge before turning it on, but nothing. I contacted the seller and after a lot of back and forth messages I told I wasnt using a...
Hi - I want to advertise something but have always opted for collect in person in the past. I have read through the information about fees etc and read through posts on here but remain totally confused with all the options! Does the buyer pay the pos...
I received a batch of books although one was faulty. I had asked the seller to check them before he sent them. Only one book was faulty (pages torn out/removed) and I have asked the seller to send a refund of just £2.35, which is roughly the cost-per...
They are demanding a full refund after providing the wrong postal address (incomplete address) they are blaming me! I have printed & paid for label through eBay. It was send over 2 weeks ago and has now been returned back to me. They are blaming me a...
I bought a computer on eBay when I was studying in the UK. When I left the UK, I sold the computer to the seller who bought the computer. He promised to evaluate my computer and pay for it after receiving it on Christmas 2023, but until now he has no...
Ebay please note my email selection for verification logging in is NOT working.Text side is goodMy email details are all correct and indeed I recieve mail just NOT the Verification code since the 7th of May.I have tried the auto contact but machine d...
My buyer has contacted me to say I under paid postage and now the Post Office want an extra £10 off her. I'm confused as I took the parcel into the Post Office where they weighed the parcel and checked it against the label I had purchased. Do I have ...
YOU ONLY NEED PHOTO I.D TO PURCHASE PROPERTY ! Not for selling a second hand pair of shoes !Ebay are opening up EVERY ONE to I.D fraud AND Identity theift !! For what????? Their own personal gain!! like their not racking it in already ! "O, we'll kee...
Hi all - Ive just set up a new business account vital dials uk - my business address is my home address and I dont want this publicly visible - is there a way to hide this unless its needed for returns etc? I think its a bit of a security risk which ...
We've encountered a issue on our end. What does this mean
Hello. I hope you can help...My husband had his account suspended due to non payment of seller fees (minimal). He has recieved several emails stating that the fees owed may be passed to a debt recovery agent if they're not paid. The issue is my husba...
HELP, OMG I bought and paid for an item in February, I have sent so many msg's regarding this item that has not been delivered. most recently yesterday. I was sent a msg today from EBAY to tell me that my complaint is closed due to inaction on my par...
Why does a buyer get so long to return a item?
Hi, does anyone know how to talk to a real person from ebay? Thank you
i have listed some items incorrectly - how do i change from buy it now to auction?
I had been searching for Summer dresses but keep getting what I think is third party advertising for what they call "similar items". These so called similar items are Wednesday Adams outfits, gothic horror fancy dress and leather Bondage gear. I am r...
Trying to upload personal info as eBay has decided to hold payments just when I sell an item that is more expensive than others. Very ironic When I get to the personal info upload page, my files are uploading but eBay are still asking me to upload th...
How can I put up the price of my car as a buy it now listing ? I have tried to revise but it just keeps dropping back down to the original price
I converted some Nectar points to a £25 voucher today. The Nectar section of My eBay confirms that to be the case, however I can't see any voucher and there's no entry in my PayPal account. Where do I find the voucher to be able to use it?
I purchased a garden solar light decoration, after 3 weeks the lights no longer work. I an unable to contact seller. How can I get a refund
Good evening, I couldn't activate GSP in my listing while my GSP in my account is enabled/ enrolled
Hello, the time has come to start printing my own labels! Please can people recommend what they're using, tried & tested, needs to be wifi / Bluetooth, thanks
I bought an expensive item for collection only. The seller now says they no longer have the item. The payment went through and I can't cancel the order from my end. The seller is now saying they don't know how to send me a refund. It's nearly £400 I ...
As a seller, an item was sold, tracking number was provided and item was delivered to customers desired click & collect location but he can't claim it/pick it up as eBay hasn't provided him with an 'FM code' - as the seller, is there anything I can d...
Please can some one help? I can not list an item. Ebay thinks my feedback profile is still set to private or though I have set it to public.I have tryed different browsers. Still nothing works. Dose anyone know a fix for this? Thanks very much
I can see why so many people don't use eBay anymore. There's no protection for sellers. There always the losers. Weather for item is returned back damaged used The saler still has to authorise a refund. And they still changed for fees
I am getting inundated with customers complaining about their items not being received by the dates ebay have given them. I cant tell the customer that ebay have giving them the wrong dates because it will just appear as if im making up an excuse and...
I sold a perfume bottle on the 25th April and posted the same day by first class signed for post.I added the tracking number but the item didnt seem to move from the post office I sent it from.After a week I emailed the buyer to check if it had been ...
On 19th Jan I purchased a item, on 18th March it packed up. On contacting seller they asked me to do certain checks and send video, then they agreed item was faulty and they would 'help me get replacement from china within 15 days' this was a busines...
Ordered iPhone should have arrived on the 9th may , it's the 11th now . Seller not answering my messages.
Hi, I recently made a purchase where the item comprised several components, one of which was not as described and so the seller and I have agreed to settle the matter with small partial refund. However, after agreeing the seller has asked me for my p...
I recently purchased an item that was due to arrive between 5th - 8th May. I still have no received it. When I click on my purchase history it's not there. The money has been taken from my bank and have an email confirming the order. I have contacted...
Helloim aware that a company I've bought from has gone bust. Checked on Gov.Uk Companies House. Seller has removed all her items from bay, put fake tracking numbers on items, and marked her account with seller away for a month, meaning I can't reques...
Hi everyone. Help! I refunded as item hasn’t arrived but now it has! How do I sort this?
so whats going on ? messing site up again when will they leave it alone so we can get on with our dayno point trying to list revise or do anything on here since last night ,they should just sit back havea glass of iced tea and rub there hands togther...
Hi I recently sold a gaming pc for £300 buyer paid for 1 day dpd. Immediately on arrival buyer requested refund stating specs weren't exactly as described. I accepted the return on this basis but buyer isn't responding to any messages. This was 2 wee...
In nearly seven years of having my Ebay shop I have been lucky and only had to contact eBay for help a few times, but this week I have had a 29% defect on my account because a customer asked me to send their nine items a week later even though they h...
how can i view feedback from buyers
Hello jewe........,We reviewed your Counterfeit item policy case and are happy to share that your appeal has been approved.More specific details are provided below.What this means for you:Any actions taken on your account have been removed so you can...
I've been tricked into high charge for subtitle and need the fee removed since I've removed the subtitle in discovering excessive fees
Trying to refund seller but you have taking your fees so the money on hold is not enough so refund the is returned back to me so there is no fees to pay has I have to relist phone
Less of a question and more of a rant - sorry! Recently was looking for a text book and came across a couple of examples of copyright infringement - sellers with listings for PDF links that they clearly don't own the copyright too. Reported to eBay a...
The seller is not responding I tried to contact him several time but he keep ignoring me. He demand me to buy another toys actually he made ad in different prize I am not sure if it same account can you please contact the seller or shall make cancel ...
If I was to list my items on Promote Your Listen does it mean an extra charge?
Ordered and received a 3kw EV car charger in March but it became too hot to touch when in use so I stopped using it and requested a return and refund.I didnt get a refund but received a replacement which worked for a short time but is now dead.I now ...
DEARS MY ACCOUNT HAS BEEN PUT ON HOLD AND I AM UNABLE TO CONTACT EBAY FOR RESTORATION.KINDLY SUPPORT. BEST REGARD
Hi-----why are all the adverts on my E-bay pages now in French ??---------Have I something wrong by mistake ??..........
Folks hi, I received today an item I never ordered and it came through royal mail to my address. Ii got two pairs of Chinese wireless headphones something I never ordered or need . I have a tracking number but cannot find the seller in my account pur...
My buyer has automatically been awarded the return and refund for a 'fault' that was clearly stated in the descrpition with photo's. I've been on to 'chat' 3 times now and all they will do is allow me to appeal the case so I get my postage and fees b...
I have returned an item to seller as item faulty and under 1 year guarantee.The seller is great and happy to refund but cannot refund through EBAY as past returns date for ebay refunds. The seller wants to send refund to my Paypal account but EBAY wo...
Since the "no selling fees" adjustment happened I have noticed my clothing sales drop by about 75%. I am selling the same kind of things, all in v good to new condition but suddenly the bottom has dropped out of the market. I consulted a tech expert,...
Ebay has sent an email warning of safety concerns regarding Echofuel Bioethanol. A very good product. They don't give any information as to the source of there concern neither can I find anything on Google. Needless to say they have no system to allo...
I was just wondering when I was going to receive it thanks
I recently placed an order , although the seller said he sent the item and tracking details. I did not recieved the item . When i checked online it was delievered to an address i have no clue where . I contacted the seller but it appears he is ingori...
I am really upset as a 74 year old lady .I have ordered leggings for a long time' but recently 2 pairs never arrived eventually i had the money back when i have gone to order again they wont let me order again. They are assuming that i really receive...
HiI just received a charge for extra shipping taken through ebay 2.5 months after the item was sold. The item was weighed before the cost was fixed. This seems very unfair as there is no way to rebuff their charge. Any ideas? The weight was nearly 40...
Dear eBay Support Team, I hope this message finds you well. I am writing to seek assistance regarding an issue I am currently facing with my eBay account. Recently, I received notification that my account has been limited due to suspicious activity. ...
Hi all, my daughter and I purchased a car I found on eBay and it's still beng listed over a year later. After contacting the seller they stated that they have had this and other items they have previously listed return even after trying and asking eB...
My account was blockedThere is no option to call supportBut there is an order in a blocked account that has not been shipped for 2 months and I cannot contact either the seller or the support service
Does anyone know how to SPEAK to customer services. Very frustrated with ebay system and have spent hours going round in circles on website and not being able to resolve why I am locked out of my account. Not at all a user friendly site.Two issues - ...
My buyer said he has not heard from me but i have responded to all of his messages
how do i know which item i'll be bidding onor how to bid on the smallest item please help
Can a buyleave negative feedback for an item sold as parts or not working
I had an offer a couple of mins before expiry and end of my auction. I now want to contact the person to accept original offer but cant find any way to do that. The profile doesnt give the option. Please help?
I sent a very good prada bag. To a buyer. She returned it saying not as picture shows. When it was returned back damaged Sent it back in a poor state. With no care or thought. For other people's goods. I completed to eBay. But said good ahead with a ...
Anyone tried selling used clothes for free on e bay finding it very difficult and it wants to charge me @@
Hi, I am getting more and more frustrated with selling on eBay. Sold an item, purchased label via ebay, royal mail signed for service, which shows when you shipped the item and next update is when it's delivered. Buyer reported the item did not arriv...
HiI recently bought a safe off eBay , unfortunately it come heavily damaged , upon contacting the seller they provided shipping back , unfortunately the shipping provided is invalid due to the post office not taking items heavier then 20kg (the safe ...
Ordered a iPhone should have runs up on the 8 /5 . Seller is not responding to my messages
Hi community, We are thinking about selling on EBAY UK, but one forwarding agent told us our product will be charged 3 to 4 times higher as usual because it is "vlume goods". They say: ".....if your goods are volume goods,the calculation method is le...
Here's an odd one...Just sold an item. I had 5, I now have 4.Red flash across the creen says 3 sold in the past 24 hours.NOT BY ME THEY WEREN'T!!!!!!! Well that's all a bit daft So don't trust what you see only what you know to be true!
Selling a campervan, have received 1 bid so far below reserve price but it doesn't show the bid on the advert. Still quotes start price.
No matter what I do (update payment method) option make a payment stays grey and I cannot click it to proceed
Why can't buyers in the highlands of Scotland bid on my items? I haven't excluded these
I am sick and tired of non payers who obviously bid knowing they can cancel with no repurcussions or bad feedback. This is no fair on sellers and it is about time we got a facility to award unpaid strikes like Ebay used to do. Bunnyears
Hello, A seller has issued me with a returns label. Usually when I get a returns label, it is a QR code that the post office just scans and then it's done. This time, the seller has sent me a FedEx label via an image file via a message through eBay's...
received an e-mail today but it did not have my user name on it , is this legit
I listed an item and selected the buyer pays the postage. I've sold the item and the amount the buyer paid was just the price of the item and ebay have charged me 85p for a postage label. What happened to the amount the buyer paid for postage? EBay s...
How are my funds on hold when I sent the blouse signed for and someone did sign for it and then the buyer says it wasn’t them, how is that right. I did everything right but I get penalised?
A buyer bid and won on large furniture advertised as collection in person. Thing is, they can't collect, they assumed (without checking) that courier collection is OK - this is not feasible as the timeframe is too broad and the item is not stored at ...
resolve this issue as soon as possible
I have an eBay Shop.I sell old second hand clothes mainlyIn sports memorabilia section.I am classed as a Business seller.I mainly do buy it now listings that relist every month cycle. EBay now has no listing fees for second hand clothes. I want to kn...
I sold two different dvd box sets but mixed up the labels so they went to the wrong people. One person has started a return and is sending the dvds back however the other buyer informs me that she purchased the dvds to send to a customer who purchase...
How long can eBay keep my funds if I can't update my account even though they have asked, and my funds are on hold and if I don't update my account by the 21st of may there will be more restrictions on my account what will they be? And how long until...
Hi - has anyone any idea why confirmation emails of ebay purchases have stopped arriviing?Over the last two days I've made 3 purchses - none of which had a conformation email - but they appear in my order summary ok?I also don't seem to receive messa...
Hi I sent a message to a buyer to ask I'd he sent the akgy wireless headphones back to me but he's not replying to me
Having big problems today. Keep being signed out, then cannot sign back in. Having to varify who I am and having text messages. Still not allowing me to sign in. Being asked if I am a robot and having to click on pictures. Manged to eventually. But c...
Hi. I sold a card on eBay. I posted through Royal Mail. I have proof of postage. I've contacted Royal Mail who have said that the QR code wasn't properly scanned at their desk and I shouldn't have been given a receipt. It's a total mess. They've wash...
Hi. A sold item has been delivered to the buyer but they've contacted me saying it's the wrong addresss. I've screenshot and sent them what was provided by eBay and the buyer has said they haven't lived at that address for 10 years. What do I do now?...
Bought 2 single bed bedspreads which I felt were too big therefore started a return process then cancelled as I thought it was not fair to the buyer as the size was advertised before I purchased.Then realised one was faulty (not stitched in some area...
I sold a pair of vintage trainers to a buyer who thought the were brown! In my listing they were listed as Grey/Silver in the pictures they are Grey and Silver! He kicked off saying how can I sell something where the photos and description are so dif...
bought 2 items listing stated 2nd item free of charge but at checkout i was charged postage twice. seller claims is unable to change and issue an ammended invoice
Do members agree when selling item after 1 week should get payment if buyer has left feedback for new sellers
Buyer paid for item then cancelled less than a minute later. Looked for buyer but user name doesn't exist. What's all that about. Thanks
Hi. I received damaged tv, tried to contact seller, but no respond. Also seller doesnt accept to sent item back. I made photos of damaged tv screen. Its not working at all, but on description says that its used but fully working which is not true. Wh...
How do I file a dispute to return an item on eBay ?
Have any of you had a problem with ebay and sued ebay in court. If there is such a possibility, please help. My problem is that in 2021 7 bio fireplaces were recalled, and today ebay removed me a few fireplace listings that were not recalled in the p...
As per the heading I purchased an item locally and collected and paid for it on collection as agreed with the seller.However, my order has been marked as cancelled, I think I can probably guess why they've done that.So my question to the community is...
Hello I bought an item which was supposed to be sent by Royal Mail 48. A dispatch email was sent but there was no Tracking Number. I contacted the seller for the Tracking Number, but she says there is a problem at the moment with Ebay not updating Ro...
I would appreciate a bit of advice please (I believe I have to take action by 7th May). eBay Item ID: #296376755636Royal Mail tracking number: SE253812430GB I inherited a couple of gold coins a while ago and recently decided to sell them. I chose to ...
Hello all, Hoping for alittle bit of advice if possible? Had a return request on a vintage wall clock, reason arrived not working. Now the clock was fully tested and was working perfectly when packed & dispatched. Two days after delivery the buyer ra...
Hi,I wonder if anyone can help or point me in a direction. I have ordered an item on the Bay on 2nd May I have asked the seller to give more tracking information but he is not being responsive to messages I have left also about item being dispatched....
I am having issues logging in. I have changed my mobile telephone and since getting the new handset (with the same original number) the texts to log in arent working. I can not log in on the app or the web site without receiving a text. I cant change...
Hi, I'm new to selling on eBay, having sold only 2 items. For the first sale I was emailed by eBay and kept informed however, the for the second sale I received no communication from eBay at all regarding a sale. Consequently, I've only found out by ...
Good afternoon,I purchased an Item as a guest before setting up an account and it has not arrived. It was due on the 7th ( latest ) I paid via credit card, I have the order number and the part number i ordered but not who it was from.Please advise ho...
I have returned a item Return ID5260245658 seller had done refund and sent me proof but ebay have not retu
hi i purchased a camera its got corroded battery inside and seler is saying it was fine when sent it and has dial brocke he refuses to refund and its stresing me out im 66 and on antidepresants dont need this
I bought garden lights, said to have 5 year warranty. Anyway, they've failed after 2-3 months. Messages to the seller are ignored and eBay isn't helping with raising a case maybe under guaranteed money back scheme
Hi all i despatched an item to the GSP hub and recieved a notification and tracking number which said it had been recieved but the buyer opened has since opened an INR and i have been told by ebay CS that i am not protected does anyone know what my o...
By not allowing longer than 90 day recourse by purchasing something are Ebay acting as the seller doing so illegally?? I have an item I have been awaiting to be replaced under a 25 year advertised warranty that I cannot ask Ebay to step in and help t...
I've bought an item and the seller has contacted me asking me to cancel order as they are having trouble getting stock. When I try to cancel it's says it's too late to cancel item. I've told the seller this but no response yet.what do I do?
I sold a Rangemaster stove on 20/4, this is a very large heavy item and was collection only. I contacted the buyer who said he would come and pick it up but he hasn't yet. I have messaged him several times saying that it is causing me a problem to co...
Hi, I have sold an item. Now buyer is returning the item and return postage is taken from my ebay funds. But in my listing I have chosen buyer buy the postage in case of return. Please advise. TIA
Hello, I noticed that although I paid for the shipping on the last orders, there was also a deduction of £ 2.94 from the payments, I request the refund of these deductions!Additionally, this extra shipping deduction has been taken not once, but from ...
I have 3 listings of similar items I am selling individually, I have been made an offer for all three which I am happy with. Hos do I set this up in eBay?
Hi, I can't see the option to cancel a return request
I’m just using the 'advanced search' function to search for completed Nissan Qashqai car listings and expected full results for the last 90 days but ..... The results show both SOLD and UNSOLD cars for the last 30 days but just SOLD cars from days 31...
Hi on my Return showing seller accept my Return and provide Return postage label but I didn't receive postage label?
I sold a pair of jeans that the buyer then returned but I never actually received the money for them. The money was being held by eBay. If I issue refund, does it just release that money that is being held or will I effectively be £50 down? I don't q...
Hi there, is anyone aware of any scams with car sellers on ebay? I'm already aware of vehicle sellers who have many cars for sale at VERY cheap prices who appear dodgy when you look into them & their profile.So I have seen a car that I am interested ...
Seller sent the wrong item. Wouldn't provide a return postage label and asked that I accepted a small discount to keep the item, which I declined as the item isn't of any use to me. They said to keep the item and they'd send the correct one, which I ...
I have an item that has broken under the waranty that was issued by the seller but the seller is not replying to my messages. Can Ebay help? If so how?
Hi , does anyone have a phone number for customer services please ?
Anybody have a ideal whilst I need to wait for payment as it's on hold even tho iv sent my item new time seller ?
I'm looking to sell a old PC I own, its in great shape and works perfectly no issues there. I know how to create a listing, so my question how do I ship said PC when someone makes the purchase also the packaging for the item how do I get hold of that...
I sold a piece of furniture that was listed as 'Collection in person only' and 'No refunds accepted'. The buyer paid, I received the funds, we were close to the agreed collection date when the buyer messaged to say they can no longer collect the item...
I'm new on here, How do I activate click and collect on an item I'm selling?
I didn't receive the Kifra Ocean , I have no reason to give you feedback when you receive it
Hi please has anyone come across this before! I sold an oculus quest 2 controller, the buyer claimed the button didn't work so I sent a replacement. The buyer sent back a different controller that was working perfectly anyway but was dirty with scrat...
Hi there good morning, item treadmill, seller, item has stopped working, still under 2 warranty , contact seller 5 times from 1st April, no response. I CAN'T contact ebay by phone or email. Can someone please help me.
Promoted listings upgrades and what have you increase ebays revenue without actually increasing sales. The place is like a ghost town - what do we have to do to get Ebay working again?
my listing has been removed due to the unothorised pictures
Morning all just wanted to ask if anyone out there can advise me please ... I ordered a iteam and it was a code for a game I got the code and it's all good .. but the seller is asking me to make it delivered but I don't know how to do this .. can any...
Hi .. can anyone help me please I would like to start to test and review items off here. I speak as they come so I won't hold back on my reviews.. how do I join the ebay review team if they have one ... thanks for your help
Hello... after i sold something worth 1140€ e bay restricted my account and hold my funds...now after a week account still didn't reistete and all of my funds are on hold...all items i sold are delivered except one for Greece that will be in cca 1wee...
I've purchased two dog poo bag carriers message the seller as I've received and is not personalised as stated when purchasing seller is refusing to refund
buyer wants to delay despatch of item, do i have to inform ebay
I purchased an air fryer in November and it is no longer working. I've messaged the seller who took days to respond. He has asked me to send a video, of what? How am I supposed to demonstrate a faulty fan? Now they are not responding and EBay won't a...
I posted an item, it went missing, now returned to me. So I will re post it to the buyer at my cost. Will ebay refund any fees to me?
I had to cancel an item I sold today due to the buyer not paying.I want to offer it to the next Auction bidder or relist it but it has completely disappeared from my selling dashboard.I am using the app so I have tried using my phone browser on deskt...
I have a few items listed and I have agreed to a set price for three of the items to a buyer. The items are still on auction and not sold. How do I send an invoice for the three items to the buyer please?
How can I find out what has happened to my account? Who should I email? I've been banned from selling on ebay for many years. I have no idea why. The only thing I can imagine is that someone must have gained access to my account.I first dicovered thi...
A buyer has bid for a number of items and wants combined postage how do I do that
Here's the saga so far: 21st Apr: I won the item.21st Apr: I paid for the item.29th Apr: Nothing arrived so I opened INR and included "What's happening?" message.3rd May: Still nothing arrived so I sent 2nd "What's happening?" message.3rd May: I rece...
I've just updated the bank account that I want the proceeds of an eBay sale to go to but I've had an email from them referring to a Direct Debit.As far as I'm concerned there will be a one off payment to me minus any fees. Why do they refer to a Dire...
So, my leaving feedback days are done, as Ebay is now forcing me to rate the product I purchased before I can leave feedback, which has nothing to do with my experience with the seller. Hope other buyers will follow suit and boycott leaving feedback ...
Where is my 24.99 I still not received in my bank still what's going on
Every time e-bay advertise the 5x, 10x, 20x nectar bonus scheme, it will NOT activate, I've videod it and told e-bay about it EVERY single time and lost out on thousands of points, but e-bay have done sweet F.A.
Help....I'm trying to buy a 16 piece cutlery set but it's asking me to fill in a card form to confirm my age and I've put my details in but it saying it won't accept debit cards only credit cards lol I'm 55 and have been using my debit card in eBay f...
Hi I need some help with money on hold? The item has been sent and delivered I know this because they had to sign for it. And still on hold 3 days later can anyone help?
I bought an item at £19.90, I returned it. They said that they would give me a 50% refund. I opened a case for the full refund. They gave me the 50% refund and the case was closed. The live agent isnt working in chat. I've hit a brick wall.
I sold a item, and already sent it by Royal Mail, however the buyer now told me the address on eBay was incorrect. What should I do?thanks
How can I evidence a purchase from 2015 please it's massively needed. The item was a game console and games bundle buy.
What happened to eBay local? Was so much easier to find local items but disappeared a while back. Or maybe it's been moved & I just can't find it?
Buyer collected the item [choice of 3] Then complained to e bay stating it was faulty [it wasnt]E bay decided to pay him a refund without us getting the item back.Is this obtaining goods by deception.
Is it just me or does anyone else think this Auto Payments is really Annoying. I am a Seller and a really good buyer (spend too much) but this AP thing needs to stop. I put an offer on something and the the seller accepted, when I went to pay I had t...
I received an order which I have not ordered....there is no contact content that meets this...how do you contact ebay to let them know!! ?
How do I talk to a human being. The help pages are useless.
I accidently only gave a one star feedback to a seller and she didn't deserve it at all, it should have been 5, I was going through all my feedbacks and doing them too quickly. How do I retract this please?Thanks Chris
Item collected but I didn't know about qr code. How do I confirm collection
How can I reclaim postage from Ebay. The postage was too little and I had to buy a new postage label.
Hi everyone Has anyone else ever expeienced this? I have recieved negative feedback from someone who hasn't even paid! How is that possible? I requested a removal but that was declined as it didn't breach any rules. This is utterly ridiculous, and op...
I returned an item in good time but the seller never collected it from the post office and the item was returned to me. Now I sent again and the seller is refusing to reply to my ebay messages. What are my options?
As a private seller and a long way under the 1000 free listing limit, can anyone tell me why I was charged 35p this morning for listing a used jigsaw puzzle? This has never happened before and I'm confused. Thanks
A potential purchaser wants to view some second hand doors that I am trying to sell. He wants to see if they are suitable before he purchases which is understandable. He sent a message though Ebay saying if he purchases them he will pay through Ebay....
Hi there I've ordered some clothes using the click and collect option and its with evri and i got a email saying that it was delivered but there's no barcode with it ? How do I get the barcode as I was expecting a seperate email but none? Anybody can...
I have sold a bulky heavy item and the postage was added to item price when the final value fee was calculated!!!!!! This is a heavy bulky item cost more than £50 to ship and the buyer paid £50 for shipping . How does this work? If the buter has coll...
Recently I found no matter how many times I tried on eBay app on iOS it couldnt log inIt asked me to select pass key which I did and then returned me to the login screen I deleted the app, downloaded it again and it worked Now a week later I am logge...
Seller says tracking is proof of delivery so could not care less. Item not delivered. Tracking says handed to resident but date shipped was after it!? No photo proof included. I was home all day and have CCTV to prove the point no courier turned up. ...
Won a bid on an iPad at a really good price.Due to work commitments I'd missed the notification for a three days. However, the seller had cancelled my order within 24 hours as "buyer requested to cancel order". Messaged seller - he sold the item some...
I have bid on 4 different auctions from the same seller and every time its getting close to ending my bids have been cancelled!! The is no reserve on the items and i have not recieved any explanation to why they have been cancelled! I was not the onl...
I recently downloaded a Yodel label for a delivery. My drop off shop wouldn't accept it they said it was too big. I then sent parcel by Royal Mail. I paid for Yodel lanel and R M label and requested mya refund from EBay. I was told I have to void the...
Hello, I returned an item to the seller via a code they sent me from Evri. However, when I added the return details it wouldn't let me put the tracking number, it had the code I had to give to send it and they are different. This means that the track...
Hello guys, has anyone experienced this. I split my payment into two cards, one card went through but another card was declined. On the checkout, I cannot see the deduction showing what has been paid and what is the balance. I have tried contacting E...
