New buyer protect rules from Feb 4th

[sarahes42]

Ok, let me see if I have understood this correctly, it is free to "list" & then as a private seller I pay 4% + 75p per item when that item sells, as "buyer protection", a final value fee by another name.

Does the buyer pay ebay for the item & then ebay holds the payment until the item is received?

What is to stop a buyer saying they never received the item and scamming the seller?

[**peaseblossom**]

it's the buyer who will pay the fee, so still free for private sellers.   And delivery will be confirmed by the postal tracking, not the buyer.   Even if not confirmed the payment will be released after 14 days.

[papso22]

Can I ask what you read that gave you this 'understanding'?

I ask because it's not how ebay have explained it anywhere I am aware of.

[john1297576]

“What is to stop a buyer saying they never received the item and scamming the seller?”

What is so different hasn’t this always been the case unless seller has tracked proof of delivery.

I think you need to read what ebay said, they are not interested in seller protection, sellers have to look after themselves.

[sarahes42]

Thank you for your clear reply. The email I got from ebay really didn't make it obvious to me.

[tobiasd4]

Price buyer sees includes the fee,

so many won't be aware that they are paying it.

If you list item at £10, buyer sees price of £11.15.

You receive the £10.00

[sarahes42]

It is not as bad as I thought. Although something has happened to ebay, my sales are way down on what they used to be and I'm not sure that it is "cost of living". You would think that more people would be looking for a bargain!

[john1297576]

Ebay’s explanation I am afraid leaves a lot to be desired.

Only time will tell how it looks in practice. Seems fairly obvious for BINs, but have seen no explanations for how it will  appear for Auctions or Best Offers.

I cannot believe that buyers will not see that costs have risen, especially on low value items by a lot, and presumably that making an offer of say £10, is really £10.40 or including 75p £11.15., as seller would expect to get the offer price.