Returned item missing in post

[1664-sp]

Hello everyone,

I can't find any info on this or a way to get ebay involved or even chat with ebay on the matter.

I posted a return to the seller weeks ago, after contact with the seller he states the item is 'missing in transit', which is does appear to be.

How do I get ebay involved, how do I open a case or even just chat with an ebay rep??

There doesn't seem to be any option to open a case in this instance.

Any advise much appreciated,

R

[**peaseblossom**]

Didn't you open a return case to send it back?   Anyway, it's probably best to try and speak to someone at ebay.  Hopefully they will issue the refund.  

Click on the help link at the top of any page.  Select a topic then scroll down to Contact Us.   Get to automated assistant and put in the question box Can I speak to an agent?   Repeat until they pass you to a real person.