The seller now has 48 hours to refund you. If that option doesn't appear in the case details after that time because of the tracking issue, contact eBay Customer Services, ask if they can add the tracking as the seller has now received their item.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@susawhitwort-0
