Security

[thal0404]

buyer of Item number: 236508000052 in an auction has requested payment details, I have sent them a jpeg copy of the invoice, noted it does not include their postage costs  and advised they need to simply pay ebay the cost of the item plus postage however ebay should have sent them that information, have had no response. Googled this and it is suggested this may be a scam the buyer trying to access my bank details directly?

[*vyolla*]

All of your sold listings have a postage price on them, so your buyer simply pays via eBay checkout.  I'll take a look at the listing number.

They shouldn't need an invoice or any payment details. 

Edit to add: The football shirt has a postage price and method on it, so the buyer should pay via eBay checkout. 

[thal0404]

Thank you. This would indicate this party are scammers I suspect, so do I have to wait for days or can I cancel the order and offer it to the next bidder who unfairly lost against these?

[*vyolla* · Accepted solution]

After 4 days you can cancel and select the reason as 'buyer didn't pay’ (eBay works in 24hr cycles so the option won’t be available until 4 x 24hrs have passed). There’s a link on this eBay page:

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&q...

The non-payer can't leave feedback and gets a non-payment strike against their account, which sticks to it for a year.

Don't be tempted to leave feedback for a non-payer - it can only be positive and will enable them to remove the strike they receive.

Set your Buyer Requirements to block bidders with two or more non-payment strikes in the last 12 months and add them to your Blocked Buyer List with this link:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences