Evri have received the parcel I sent to my buyer but haven’t sent it on to them , I’ve text them phoned them but they never get back my buyer isn’t happy but it’s Evri fault I dont know what else I can do
eBay's Simple Delivery covers sellers against items not arriving, so if it's now past the estimated delivery date showing on the order your buyer can open an eBay item not received claim, and they'll issue the refund to them.