EBay Commerce & SHEIN Random Transaction

Hi, I’ve had an eBay account for many years. Have sold the odd thing in the past. Recently listed several things & sold a few as a private seller. All been ok.

 

On checking my bank statement today, I noticed a payout to EBay Commerce from a few days ago that I didn’t recognise. The amount doesn’t match anything I’ve bought/sold via eBay, nor does it match anything on my PayPal account. On tapping it in my banking app, it says a receipt is not available at this time.  However, below this there is information about the merchant for this purchase including an email address: SKY@shein.com

I've attached a photo of this below.

 

I have purchased from SHEIN in the past (about 2-3 years ago), via the app, of which I no longer have. I still have an account for it, of which there are no current or recent orders. I think I can recall seeing someone mention somewhere (possibly Facebook) about randomly being charged small amounts by SHEIN for no obvious reason. I’ve had a look through my past bank statements & as of yet not spotted anything else to do with SHEIN, & no unexplained transactions via eBay commerce/paypal.

Like most things, it’s difficult to locate information you actually want & have ended up going round in circles in the help pages.

 

Anyone had similar happen to them or can shed any light on this? Have I been hacked? Is it SHEIN? It’s just odd that I cannot find anything for the same amount. I’ve looked at possible eBay fees, but there is nothing in my eBay account to say I have been charged any fees at this point for anything.

Don’t want to report it unnecessarily if I have missed something.

 

Thanks for reading 🙂

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EBay Commerce & SHEIN Random Transaction

plpmr
Experienced Mentor

Are you sure this is really from eBay as sellers never know how a buyer pays?

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EBay Commerce & SHEIN Random Transaction

tobiasd4
Experienced Mentor

It shows as ebay.com

If you buy from ebay.co.uk it will show as paying ebay commerce.

You need to dispute this with paypal or bank.

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