Refunding buyer

[gaurabutterfly]

I sold an item to a buyer which has now been returned to me as they have left their registered address with eBay. I want to refund them but have no funds in my eBay balance to do this. I have tried to see how I can add funds to do this but the eBay help pages do not help! Can anyone help me?

[*vyolla*]

There are step by step instructions on this eBay guidance page:

https://www.ebay.co.uk/help/selling/fees-credits-invoices/setting-changing-payment-method-fees-selli...