Postage error by eBay?

[jlsa55]

I am a small seller, of my own goods, downsizing, decluttering etc. I always weigh my items for sale, and add appropriate postage amounts. I have just sold something and there is now no postage on it. I always put a cost in, never offering free postage. Has anyone had a similar issue with a listing please?

[tobiasd4]

If it was jewellery set, you had £6 postage. 

Buyers can't change this.

Check payments for breakdown. 

[jlsa55]

Thank you tobiasd4, I checked the payments breakdown and nothing listed, which surprised me! Yes, it was the jewelry set.......can you see the £6 postage? If so, could you send it to me please? (I have just checked again and not on the breakdown. Buyer not yet paid, so no idea what they can see!1)

[tobiasd4]

If you look in sold items, listing shows with £6 postage. 

[jlsa55]

Interesting, just tried to look at 'send invoice' and the postage is listed as £6. So the buyer should hopefully pay. Never had this before.............always says what postage is when item sold. Anyone had this happen?

Just double checked all my listings.....all have postage amounts listed.

[jlsa55]

tobiasd4 - have rechecked my 'sold' items, still no postage listed on this item! Have taken a screenshot, just in case have any issues.