Postage error by eBay?
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21-11-2024 6:16 PM
I am a small seller, of my own goods, downsizing, decluttering etc. I always weigh my items for sale, and add appropriate postage amounts. I have just sold something and there is now no postage on it. I always put a cost in, never offering free postage. Has anyone had a similar issue with a listing please?
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Postage error by eBay?
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21-11-2024 6:50 PM
If it was jewellery set, you had £6 postage.
Buyers can't change this.
Check payments for breakdown.
Postage error by eBay?
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21-11-2024 6:53 PM
Thank you tobiasd4, I checked the payments breakdown and nothing listed, which surprised me! Yes, it was the jewelry set.......can you see the £6 postage? If so, could you send it to me please? (I have just checked again and not on the breakdown. Buyer not yet paid, so no idea what they can see!1)
Postage error by eBay?
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21-11-2024 6:56 PM
If you look in sold items, listing shows with £6 postage.
Postage error by eBay?
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21-11-2024 6:59 PM
Interesting, just tried to look at 'send invoice' and the postage is listed as £6. So the buyer should hopefully pay. Never had this before.............always says what postage is when item sold. Anyone had this happen?
Just double checked all my listings.....all have postage amounts listed.
Postage error by eBay?
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21-11-2024 7:02 PM
tobiasd4 - have rechecked my 'sold' items, still no postage listed on this item! Have taken a screenshot, just in case have any issues.