Seller News: December 2025
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I have bought an item which arrived damaged. The seller says it wasn’t damaged when they sent it (via eBay Simple delivery).it is a rare item and I would like to keep it and repair it if the costs are not prohibitive ( I am waiting for a quote for re...
I had a buyer ask me if I would do an expedited shipping on an order as it was for a christmas gift, I paid for the shipping with royal mail tracked 24 outside of ebay only to find there was no way for me to manually replace the "simple delivery" wit...
i bought a helmet (brand new) and bought over 90 days ago and has issues that i need to return for warrentey, hitting the contact seller button just goes to my inbox and doesnt link to the seller. i messaged them via another item they have listed and...
I have to much of an higher bid
I’m posting here because I’m completely at my wits’ end with eBay and I genuinely don’t know what else to do.My seller account was restricted pending verification at the start of December. I submitted my ID and all requested documents around 1 Decemb...
I have sold 2 items on ebay.1 for £25 and 1 for £10. The one at £10 has been delivered successfully. The one at £25 areived damaged, so Ebay refunded the buyer on my behalf. However, my ebay balance is showing £35 when it should only be £10. Any idea...
I bought and paid for an iPhone 16 Promax 256gb. Seller g7fs4-26. They sent a black ballpoint pen to an address that wasn't mine. Luckily, I went to my local sorting centre with all the proof, and a great fellow told me the name and address they sent...
Hi, I gave over a pin today to an agent on live chat through my eBay app. Is this normal practice?
I've been using Ebay since 2004 both as seller and buyer and I've never had any problems bidding on items until now. The last two items I've bid on, the first a couple of weeks ago and one tonight my bid was accepted but someone came in at the very e...
I need advise, I have been abused and threatened and EBay has no contact or link to help. Really poor!!
I need to cancel an order that was never dispatched. I don’t have funds to cover the promoted listing fee upfront. I’m requesting that the promoted fee be credited so the refund can be processed without requiring an external payment.
I am tired of Automatic chat. I need the help of a real person
HiI made a bid on a coat that is specifically a Christmas present and the option was to pay for express delivery which I clicked on. This morning the seller was dispatching and asked what postage I requested, Royal Mail or Evri and I advised again as...
Hi, I posted an item useing the courier service ebay provides and it arrived at the buyer as an emplty, opened box. The buyer seems to be honest, so the item must have been stolen while with courier. Who covers the cost of the stolen item?Thanks.
I have a 2/- Leeward Islands stamp SG111 MNH with the ISI.ANDS flaw which is not listed in the 2025 SG Catalogue. The photo will not upload but the flaw is exactly the same as on the 1/2d. Any ideas if this is listed in specialised catalogues?.
messaging between seller & potential buyer - messages back and forth & then randomly a message appeared in the thread automatically (as if from me, seller) but I didn't send the message - where did it come from?
The buyer wanted to return the iphone seventeen, which was new bought from a shop.The day posted it. Case was opened. I uploaded a special recorded delivery. He used the lable or send tract and it said delivered but was not delivered to my address as...
If you buy anything on Ebay they wipe their hands of any involvement after 90 days.UK consumer laws are out of the windowSO BE WARNED
Hello - about three weeks ago, restrictions were placed on my Jonto account due to non-compliance with eBay's standards and policies. My feedback rate is 97.8%. I previously sold 30-40 Gillette blades per week, and now it's 2-3 per week (my items are...
I have a credit note somewhere and wish to spend it before it runs out. Been looking for it for 2 weeks now as I got told to go into my account but can't find it. Can anyone help please ?
I'm trying to find a collection number for a seller i have recently purchased an item from. Despite ebay's Ai telling me it will be under LOCAL COLLECTION DETAILS in my Purchase History, it's not, and i cannot find any e-mails with this 6 digit numbe...
how do i get my selling list page back to how it used to be?
Hi. I can't fo anything on ebay. I can't check purchases, selling,watch list or anything. Says access authorisation Http check
I sold a item. The person went to collect it they were told it was damaged, then I got a message from eBay saying it's missing the person ended up with a refund. . The label was printed in the post office. Do I get compensation or do I loose out alto...
It is really my fault, a buyer collected an item and came when I was in the middle of dealing with something so I handed over the item not thinking about needing a code. The buyer was very responsive to messages before collection. But I realised I ne...
Why is there no size selection for motorcycle boots, really annoying as have to waste time looking
I accepted the buyer's wishes and requested a label from eBay. It has not been received and now ebay has closed the request. How can I contact ebay to get a postage label and that the person is refunded Any ideas ?
Hi, just bought a motorcycle off ebay £2000.If I pay through ebay /paypal is my money protected should anything go wrong ?
Need some advice,I sold an item on the 10th of December, dispatched on the 13th. Then buyer messaged me yesterday the 15th saying they haven’t received the parcel or a card which I looked on the tracking and says been attempted.Following day 16th, it...
I am trying to get the scan code up. It seems tohave printed the label and says its on its way. Took to post office to scan but can't do as label nonetheless optikn
Buyer selected printable inpost label, and I do not have a printer. How do I change to a QR code or number?Thanks
i have resent my details several times this year, and it lets me enter these details,even sends me a message confirming this...next day the card details somehow revert to the incorrect details....i have a different postal adress to my billing address...
Hi, I’m unable to send messages to other sellers. It shows an error saying I need to complete verification, but I’ve already done it.
Hi I purchased a phone on 7/12/2025, item number 306643750686 and paid in full. I have received emails from royal mail via eBay that the item has been received by Royal mail and tracking available on 7/12/2025. I have been chasing the mail on all tho...
It says labels generated but when I try to open I get an error message about Technical Issue - please try later. This started yesterday but I still cant access the label
simple delivery -what is price for sending items 100cm long and 10kg weight and 46cm wide ?cant see anything tellingme and so cant commit to sending these items until i know obviously in case its over 10 pounds uk
Hi , i have a buyer in Netherlands but ebay is preventing.me to sell internationally. Please help.
how do I give my contact details to a potential customer who wants to see the piece of furniture that I am listing on Ebay ?
Ebay as a platform is done for it’s dead. I have 100% positive feedback, shipping labels are always bought via ebay and shipped immediately. I am an excellent seller with an excellent reputation. I get an email from eBay congratulations you can now l...
Sold a new clutch hub to a customer who sells on all items like the item he purchased , he received the item in good time how ever stated the item did not work ( we are not mechanical engineers so unable to test anything although this item is new out...
I have recently sold a puzzle on ebay quoting the postage as £3.75.I have received a message from the buyer stating that the item is to be sent signed for at a cost of £14.00.The order details issued by ebay only shows the cost of the item and the po...
Hi ideas please I bought an item it didn't arrive I notified eBay and the seller refunded me on the feedback I put that I didn't receive the item but got a refund . The seller has contacted me asking me to change the feedback. I will not lie but the ...
Recently On 12 dec my bank account was charged by ebay they have ust sent me notification but didnt gave any reason that why they charged my bank account if it was any kind of they should have mentioned in the notification. Can you tell me that how w...
Need help to post narrow railway track but is 900mm long - too long for post office what to do ?
Hi everyone,I’m hoping someone can help clarify how eBay shipping works here, because I’m stuck. I’m the buyer of a $100 item. At checkout, I paid $81.29 just for shipping (confirmed on my eBay order and payment receipt).However, the seller is tellin...
I ordered 2 shirts from a seller since April 2025 and the items were not delivered. I reached out to him, he first admitted it was sent back to him and so he will resend. He later claimed he sent it and after a while claimed it was delivered showing ...
I have seen a few messages about this problem recently. Suddenly I am unable to pay by card. I tried a halifax credit and Bank of scotland Debit. It's the same on my wife's account. The bank says ebay is doing something wrong with the transaction. If...
How many other sellers are experiencing this problem:I sell quite bulky items and now have to use simple delivery through eBay. The labels are printed and the items packaged with carrier collection promised for the next day.Nothing happens, no collec...
Cant seem to delete old expired offers from the "bids and offers" list . The "three dots" only allows seeking help and it doesnt seem to be catered for so going round in circles.....Anyone got the salvation cheat?Ta
how to create a custom order of buyer to make a purchase based on there requirements ?i used to work on fiverr , we used to create a custom request based on what the buyer needed how can we do this here on ebay ? please read attached buyers request b...
Hi, I am new to selling and would like to know what sharing means on a live listing that is already promoted
Will ebay let me know by email if my item sells or do I have to keep checking on the ebay website?
Need advice, i purchased a leather watch case as a gift for a family member, when it arrived i wanted to check it was ok wrapping it for xmas, glad i did as when i tried to open it (press-Studs held it closed) it came apart in more than one location,...
Hi can anyone advise me. I ordered a Samsung mobile phone listed as new however I have received a used Google phone. I have contacted the seller who has responded promptly however they are instructing me to choose the reason for return as ITEM DOES N...
I have sold 3 items to the same customer and will package the items as one. How do I reinvoice the client so that he only has to pay one postage fee?
How do we update our warehouse availability for the holiday period, please? I need to update with their days off. Thanks in advance.
I ordered and received a solar fountain in September. It was broken in pieces inside the box. The seller said he would send me another one when they came back in stock. He has not done this and is ignoring my messages asking for a refund. I have trie...
I’m trying to buy an item that needs proof of age ? It’s asking for a credit card and I only have debit cards ???
A buyer has won and paid for 3 items and ebay says I can combine the postage for them but when I try and do it, I get a message saying that I can't because of some setting? How can I overcome this post-sale?
The confirmation email I received from eBay after listing an item for sale, collection only, states "When your buyer arrives, you'll need to use the eBay app to document that the item was collected." But eBay updated their app several months ago so t...
My local EVRI depot is now beyond dysfunctional. I've had two parcels go completely missing this past month - one from eBay and one from Triumph - and two others took over a month to arrive and, when they did arrive, were in badly damaged packaging. ...
I have travelled abroad for a month ,but kept my ebay business account alive so it can keep selling, I have my son at home who dispatch the parcels and print labels, but a soon as I have gone abroad my ebay has stopped selling i don't know why ? Can ...
How can I relist something that was initially sold but the money refunded due to postage costs? Is there a relist option or do I start all over again?
Hi there, my package has been damaged in transit to the buyer. Evri refused to deliver it and confirmed to the buyer that the package will be sent back to the seller (me). I didn’t get any notification or email regarding this. The original tracking n...
I spoke to an Ebay agent yesterday who advised I should start a new draft & "Custom postage" should come up, unfortunately it doesn't. If I change the courier options to Evri only, the system changes all of my items for sale to Evri only, not just th...
Why cant I buy goods on eBay from the USA as a UK resident? UK is not on the drop list of international countries???This prevents purchase, blocks buy now & bidding This stops US sellers from being able to sell & ship to UKThere are no trade embargos...
My wallet used to have about £154 in it, then I checked again anout a week later in it was £149 them i checked again later instead of being near to £200 which was the plan I ended up with £140 in my wallet wich was somehow less then what I had origin...
I sold an item. Took a long time to arrive. In the meantime, I refunded the Buyer. I asked for the money back, but the buyer never replies to my messages.
I am selling thin, small bookmarks, In an envelope, why should my buyer have to pay for a small package at over £2? When I want to send 2nd class for 1.55? On the app I get no choices apart from simple delivery which is a ridiculously complicated add...
Currently there is ebay payment going out of my bank account and I’m unsure what it’s for. It’s only £1 per month I’ll get my bank to stop futre future payments can you advise what this is forAny pointers would be greatmany thanksPAYPAL *EBAY UK 7956...
Hi. I wonder if someone can help. I ordered a present for my grandaughter and evri have had it since last sunday. I reached out to evri who have told me theyve lost the parcel. The seller isnt being helpfull and when i go on to ebay, there saying i c...
Why I can’t buy anything in eBay I have constant errors popping out. Seems like my account is restricted
anyone had a problem with eBay a member
I thought that these items below were now prohibited but there are still loads listed ? Sex dollsLifelike masturbators, dildos, and other sex toys that are flesh-toned reproductions of genitalia or human body parts
How can I cancel the order without paying eBay?My item was sold. I didnt receive money, nor sent anything. I want to cancel it, but they want me to pay extra for order cancellation.
HiI’ve sold an item in ebay but I can’t send it because of incorrect address. The buyer entered her address in a wrong way and I can’t edit it. I messaged her but I didn’t receive any response.Please follow up this issue for me. Thanks in advance
Hi all. We've just recieved a message that our account has been put on a 3 day restriction from listing and selling, due to counterfeit items. We are unaware of what we are actually doing wrong. We mark everthing as unbranded. We don't understand ful...
I'm just looking for some advice to see if there's anything I can do. I ordered a double inflatable bed, it arrived with a patch on and wouldn't stay inflated, even though I purchased it as a new item. I opened a return case, but seller said, they wo...
I sold item them yesterday, the buyer has paid in full. I accepted her offer, she wants to meet and see the item in person which I have agreed to. But the money has not lodged into my account yet and I do not want to handover anything until I receive...
Can someone clarify whether or not sellers are aware that buyers now have no control over choice of courier when purchasing an item? I am told sellers get the option to exclude a courier when making the listing but if they don't make any exclusions, ...
Hi, I sell my items seller pays postage. I have never purchased a postage label, I go to my local Post OfficeWhy am I being charged postage on every sale, I do not use the postage label service Thanks
can you resend the collection barcode for my order
I would like to know why I have been charged VAT on a 2nd hand item from a UK private seller?
Evri back dated their tracking suggesting a parcel was delivered. I took care to arrange it to be delivered to a parcel shop. After a delay I contacted Evri, a few days later they back dated the tracking info to purport it had been delivered. I of co...
Evening, I sold an item recently and the buyer wanted a cheap eBay delivery option which I didn't feel comfortable with. So I paid for Royal Mail Special Delivery signed for. I couldn't change the tracking number on the listing but I kept the buyer u...
I require help/advice with this recently purchased item.This new item became faulty after couple of months and the seller, initially accepted an agreement to a refund, but has since became evasive with the refund and now is just ignoring all my messa...
Struggling to contact seller or eBay over refund with 12 month warranty faulty phone .Bought mobile from Tesco outlet in July ,it is faulty as the mic doesn't work properly you can't hear what is said...I forgot it had 12 month warranty but I'm now t...
Hi purchased an item by mistake now the seller has cancelled my cancellation and refuses to refund until I send to a new address bypassing your policy(returns)I need help.
I made a purchase for a macbook pro m4 and the seller told ke he forgot to mention in description that he wont be able to ship it until 2 weeks as he is out of town. He asked me if i want to cancel but i heard money back guarantee lasts for 30 days s...
I have received the following message from Ebay. Any one have an idea what's happening. I thought all this had been done Changes to some of your listingsDear SIMON, We’re improving delivery so it’s easier and more secure for you to send your items to...
Hi all,I have sold an item but the buyer is having trouble getting the payment link to work. Has any one else had this problem?
I was sent a fake watch. I requested a return, and they sent me a postage label for Royal Mail. I have the reciept but they are saying it has not tracked. Royal Mail can't find it either.Contacted Paypal, but they won't step in. Ebay now says case cl...
Hi I bought a electric bike brand new in September and today it has stopped working and this bike has been very well looked after
Everyone is human, and sometimes we make mistakes. I made an accidental purchase of an item, but the cancellation request is completely useless as the seller would have to provide their own card details to issue the refund. The only workaround is to ...
Anyone know as a seller if I get compensation for a lost item sent using EBay postage label for Royal Mail Special Delivery?
There is NO seller protection on ebay and you cant contact a human being to resolve.Scammers ask to use their own courier, telling you they will provide a collection code and then never do. They receive the goods and then claim it was never collected...
I am a private seller who sold a high-value camera on eBay UK.The item was a RED DRAGON EPIC-X 6K Movie Camera – Complete Kit .After I shipped the item from overseas, the parcel was delayed by UK customs. Because of the delay, eBay issued the buyer a...
When i am looking at an item and press the heart to save symbol, a banner thing comes up to put the item in one of my lists.. How do i go to those lists to look at the things I have put there? If I go to 'saved' they're completely different things.. ...
I had to return an item of clothing to Ireland, completed a customs form at the post office which was attached to the rear of the parcel. The item has been returned to me as non compliant to customs regulations. Anyone able to tell me what I did wron...
Good afternoon, can't seem to find a way of talking to customer services I have sold a few things on here but I keep being charged for the postage labels even though it states on my listing that the buyer pays for the label? It seems both the myself ...
anybody know the duration it takes to receive a credit for a customer cancelled order please?its £120 and ive no idea when it will get credited back to my account
I raise a dispute on a starlink I purchase which was not working, and the only response I received was that the seller has declined my return, and the case was closed. How do I contact eBay to challenge it? Thanks
Has anybody seen this come up ? Strange for a item being re purchased .
I am just wondering if as a private seller you should stop selling if you near the thresholds. We are trying to downsize what we have.
Hi everyone, I could use some advice—maybe someone has been in a similar situation.I purchased a graphics card less than a year ago, and it’s developed a fault. It was actually a guest purchase, and when I reached out to the seller for warranty assis...
I went to my local locker for my parcel I put the number in but it said that number was invalid, I tried a few times more and then on the app it said that it had been collected by myself I presume.The company in post says it's on eBay but eBay are im...
Why is eBay making me set a postage policy on my new listings? I used to just select a carrier or other with a delivery date range and put in a price. Now it wants me to set a policy and the new listings show as 'Courier - Check the item description ...
Hi I wood like to buy home Teddy us a soft purple Teddy out off carton home I need it before Christmas I'll pay for royal mail first class no problem can you please help
Good day, I am a new seller with about 280 items listed. The most expensive item on my listing is just 1 Item which is about £500. All of a sudden i cannot list items again claiming i have reached my limit. My total sales revenue till date is £400. I...
How to sort a return..seller said item will be collected but I don't know how it works
Hello, although the seller specified the country for delivery (Bulgaria), during the payment process I receive a message saying "Shipping to the specified country is not possible" and I cannot receive the product. Can you help me?
Hi, I’m an occasional seller, but today I sent an item using post office and I’m now trying to upload my tracking number onto my eBay. Spent best part of 45 minutes, following eBay advice went to orders but from that page can’t find “more actions” ca...
Sold car on 11th November. Buyer contacted at first and paid by bank transfer but then contact stopped. Last contact was 16th November.Can't cancel order as it's over 30 days. Phone number for them on ebay is 'failing to deliver' so not working.What ...
Hello, first time selling something. A buyer has made an offer i will accept. I checked the postage costs when listing the sale, however when is the postage cost added to the offer when accepting an offer
Does anyone know how long I can save my draft's before they are deleted please?
Hi, I just arranged for DHL to pick up my parcel for delivery tomorrow but after agreeing to the collection date the confirmation message showed that the dispatch address was wrong. How do change the dispatch address with DHL so that they pick the pa...
I posted this a couple of days ago but I now can't see it, so I'll post it again. It's my first question to the community so I'm not sure I'm doing it properly. Thanks in advance. I thought I had a handle on Simple Delivery but I was told off by eBay...
When a customer requests a return for INAD on an eBay Global Shipping Order. I need to create the label but I don’t have the buyers delivery address for a organised collection as it went GSP. Do I need to get the address from the customer or can I ju...
all of a sudden im getting the error please check your payment details or use a different payment methodive deleted and re added my payment card but still get this error, only on ebay?same error on app or browser
hi all my listings show delivery 27 th dec , and yet I have one working day despatch and send royal mail 48 from the uk ? can anyone help ? thanks
WHY DO EBAY ALLOW BUYERS TO LEAVE NEGATIVE FEEDBACK WHEN THE ITEM THEY BOUGHT IS NOT DELIVERED. SURELY THIS IS DOWN TO THE CARRIER THAT EBAY CHOOSES TO DELIVER FOR US. I PROVED I HAD SENT IT. WHAT ELSE CAN I DO. HAS ANYONE HAD THE SAME HAPPEN.
I have bought a headlight from a seller and the part doesn’t fit, before I made the transaction I have asked the seller about the item if I wouldn’t fit and in that case will I receive a full refund and they said yes so after I received the item and ...
Item sold with buy it now with collection only. Then got message “Can I deliver or please refund”, have asked if they live local but now getting no response. what to do?
Hi is there a phone number to call someone human my parcel has not arrived I’ve ask the sender to resend my my parcel l have proof from evir to say we lost your parcel
I have purchased a UPS label for a parcel that needs to go to Holland. Royal Mail is my usual carrier but they dont seem to post to Holland any longer. (Strange).After I purchased the label I searched for my nearest UPS Drop off, and there isnt one. ...
Good morning I am going to put my listings on holiday mode later today but I accepted an offer on an item yesterday and the buyer hasn't paid yet. Does anyone know what will happen to the accepted offer? Will the buyer still be able to pay and will I...
Has anyone ordered?
I’m fairly new to eBay so I need some advice. My buyer won the auction for my item at a total of £792 (£770 plus the £22 buyer protection fee). As soon as the auction ended they messaged me and said they can’t afford £792 but would pay £750. I’m real...
I had a message from a buyer making me an offer for an item I am selling. I accepted his offer and he then said he wanted to pay cash on collection. I said no to that and he then said he would go through E Bay with an offer. That was the last I heard...
This is the first and last time I will sell anything through eBay. The buyer of the item sold paid 4 days ago the delivery took place yesterday and eBay are still holding onto the funds for a further 2 days. This must be happening throughout the eBay...
A couple of weeks ago a guy bought one of my items (a video game) and the name on the account and the name I sent the item to didn’t match. It didn’t really matter to me then but he did leave a note asking for the item to be tested before I sent it, ...
hey, a customer has bought one of my items and i’ve opened the shipping label and closed it not knowing that after i close it i can’t open it again and i haven’t shipped the item. what do i do.
As the title says, I've tried across multiple browsers and on my phone but I keep getting the same error. I tried contacting support but that was useless any advice?
I received the violin book($60), but the inside content is incorrectly bound into two separate parts, and the order does not match the menu/table of contents.It appears to be an unauthorised or copied version rather than an original book. Because the...
Listed item as auction with reserve and Best offer options. Got an offer above reserve price - open for 24hr. 2 small bids added after offer received. Cannot see offer now apart from original email saying I had offer. When I hit Respond to Offer it s...
Hi, i have recently purchased some suspension for a motorbike. I confirmed with the seller that they would fit my bike and made payment. On arrive the item was broken but seller daid I would have to take it up with the courier. Once I tried fitting t...
I tried to put in an offer for an item in the UK as I am in the UK but every time I go the system says the seller will not send to the US Well I'm not in the US so what's wrong with your system I've tried getting through to you in many other ways but...
No show winning bidder, so i re listed but had to pay two lots of sales fees . Surely i shouldn't have to pay , any help greatly appreciated
I live in Belfast and a buyer in the Irish Republic wants to buy one of my items, and do a literal handover. But because I'm in one jurisdiction, and he's in another, I can't seem to get the sale setup. If I do local collection only, he is prevented ...
I bid on an item earlier today and lost the auction as it said it had not reached the reserve. I messaged the seller to ask what the reserve was and explained that I really wanted the item. The seller told me it was £65 (I had bid £60) but said they ...
EBay AI has removed my listing stating policy breach - it’s wrong. How do I speak with an eBay agent (human, not bot) to over turn this decision?
I recently sent a parcel to Hungary using Ebay Global Shipping, There was a failed delivery buyer wasn't home. Buyer offered alternative delivery option but DHL couldn't deliver and have told them it is being returned to Uk.Can anyone offer advice on...
Ebay permanent restricted my business account i opened today I called them but they don't explain why.Can I open another account, how to prove for them my real business before that, I have a real shop and Ltd registered company in UK. This is my pers...
Advice please I sold some boots correctly listed as a size 5 with the box BNWT an the buyer was happy and I even gave a further discount she contacted me to say they are more like a size 4 - she has gone ahead and worn these boots as she went on a wo...
Hi, a seller on ebay is buying items on regular auctions houses and putting them on ebay without being honest about restoration that the auction house told them about. Is there anything I can do to get them banned from ebay as it is very dishonest to...
How to retract an offer made in error
i sold an item 02-13929-99530 and the buyer wanted to cancel.no problem but when i went to cancel it just says a cancelation is in place and i cant send the refundhave tried ebay help-useless and cant seem to speak to a real person to get this sorted...
I sold an Item yesterday for £330 but I have had £13.91 deducted from that amount leaving £316.19 as the amount I will receive. Why has a deduction been made I thought the buyer should have been paying this fee?
I had a buyer cancel an order for £20 immediately after buying which is fine, however, when I follow the process through eBay are asking for fees and £16?????? Ive tried to find some kind of 'customer service' to find out why but there doesn't seem t...
I want to buy an item and I should contact the seller from Italy about shipping it to The Netherlands (because the listed item is shipped with Italy, but it is possible to have it shipped elsewhere after contacting the seller).But the seller is not r...
Hi I have had this problem before. Been with ebay for 25yrs. I cannot buy a cutlery set i am interested in because i need to prove my age with a credit card. The last time i bought knives i told the seller and he told me to type the number manually i...
I am horrified to see that eBay is in serious breach of its security. I noticed recently that someone’s telephone number was shown with their details which I thought was strange. Yesterday I received an item that I had purchased. The invoice/packing ...
I have been sent no collection code for an item to be collected from a local store. This is the third time this has happened. The store are unwilling to release the item without the collection code. This is very very annoying. Come on eBay, sort this...
Went to put feedback in today for and item I bought and was greeted with a different logging in screen asking for photo ID etc much the same as NHS of late. I had to link my Google account in to get round this. I will not upload a photo of myself and...
I have just sold an item. eBay Simple Delivery handles the postage. So why does eBay Simple Delivery allow the buyer to request an invoice? When I click on the button 'Send Payment Details' I get a big blue statement at the tope of the page 'Invoices...
Done my accounts for year ending and now found a number of EBay tax invoices are incorrect (Instead of £78 they shoe £3.37) They are all over the place, how do I get someone to correct them
Had three items for sale, but, due to the size (large but not excessively heavy), I was directed to use DHL. I've not used DHL before but as GPS seems to work fine I happily went along with the recommendation. Two people won the auctions, one based i...
When i try to buy those things, EBay gives me information that the seller cant send to Finland. You have today check that the seller can sell/ send to Finland, but it doesnt work. Need HELP!
Bought good working condition iphone for my daughter.Two months after purchase it has screen fault(white screen), seller has changed description of an item to non working/for parts. AFTER PURCHASE. Obviously lying. No way to solve issue/fraud from eb...
I have just upgraded my ebay UK store to a featured shop. I have done this because I am interested in the features offering free exposure on the European ebay sites. Does my shop and my listings now just show up on the other sites or is there somethi...
Hi. I’m a new seller. After a week ‘live’, with some interested buyers (‘watchers’), my ‘selling’ platform urges me to send offers to them. However, it doesn’t matter what amount I put in…it says ‘invalid amount’ underneath in red (please see exampl...
the item bidding has ended and it says he won, do I just wait for him to cancel or something? he did message before it ended but I didn't have enough time to figure how to cancel on my end idk why he didn't cancel on his end. also how tf do I talk to...
I want to purchase a saw but do not have a credit card
My money hasn’t come on to my ebay balance after the sale has been completed and i’m not sure why. There is a message at the top of my sellers section saying that i need to update my tax information so that might by why but if not i have no clue any ...
Hi bought a bundle of 4 pets for the game adopt me and the seller has scammed me says they've delivered when clearly haven't as adopt me record all trades I can prove I have not received the items but when I go to report it it says you've
Has anyone else suffered from this glitch with eBay, I did a chat with them and they said it was a glitch posting the arrival day of 27th December even though I have 2-3 days expected delivery. It has stopped all my sales as people think they won’t r...
I recently listed an Avon FM12 Gas Mask as a Buy It Now. After 4 or 5 days it was taken down by ebay because they said it violated their Military Sales Policies. The initial email from ebay said they had been made aware of my apparent violation by a ...
I’ve sold an item but can’t find how to generate qr code - when I go services it doesn’t offer generate qr code.
Hi ive been scammed but eBay haven’t honoured the buyer protection guarantee so I’m looking for advice. ive been an eBay user for many years and I was looking for a new phone - I bought one from someone with no feedback feeling confident the buyer gu...
I am UK based and have an item listed. Offers have been sent and someone in the USA would like to accept the offer. When I created the listing, I didn't select to allow international postage. I tried to edit my listing to now allow postage abroad, bu...
Hello ebayers, i recently received a message from a verifybot16 account (i didnt put out the whole account name just incase) but it said in the message that i had to click on the link which was id298.ebay-complete.com (another red flag) which was all...
My buyers address is coming up as incorrect i have messaged seller to amend. Was advised by automated service within Ebay to cancel
Item I received is damaged and out of date so requested a return via eBay (should be free under buyer protection) and opened a PayPal dispute as seller was not communicating. EBay now closed the return as PayPal involved. Question is how do I get eBa...
The seller declined request to cancel stating item has been posted , when it is a collection only item .
Hi allI recently listed a radio for sale and was quickly sent an offer. I checked the buyer and it was a buyer in Egypt with single digit feedback. I felt it may of been a scammer (possibly undeservedly) so declined the offer and blocked the buyer.Th...
Hi, I hope someone can help.I recently opened an eBay UK account but when I go to pay for an item (my first item) I constantly get the error message"Please check your payment details or use a different payment method."I have inputted my card details ...
Hello,I received an email saying that the item is on the way, but the courier hasn't come to collect it from my address yet, and the parcel is still here. I'm honestly not sure what's happening.Please contact eBay support and let them know that the p...
I recently bought 2 itemsI picked them up personally. Wtapped them xarefully a delivered to the person i had bought the big on as a gift. It didnt connect and was unuseable. I immediately informed i wanted a refund. 2 days later in agreement with the...
Hello everyone,I am posting here in hope that an eBay Moderator or someone experienced can guide me. My business is currently facing a very serious situation involving an account restriction, funds on hold, and now a case where a buyer received their...
Hi there, a buyer bought two items off me and I didn't know how to combine the postage (I was paying for the postage) so I just bought two postage labels. So I've taken the items (packaged separately) to the post office and they've used one postage l...
Is there any other way to verify my age I want to by a vintage chainsaw have bought meany form eBay before now I can’t as I don’t have a credit card
I am sick of getting messages and alerts about Live selling things about to start. I am NOT interested. How do I opt out of these irritating things, please????
Kupiłem program, który wymaga przeniesienia licencji. Transakcja obejmowała wysłanie numeru seryjnego, płyty i pudełka. Okazuje się, że to nie zadziała, ponieważ proces przeniesienia jest nieco inny. Sprzedawca musi zalogować się na stronie producent...
I purchased a product, value £33.92. Included Buyer Protection. It did not arrive. Seller advised me that their supplier could not supply the item and offered me a refund. I accepted. Seller sent me refund BUT deducted £4.17 from it. I received £29.7...
Hello, I recently bought an advent calendar for my Son and after opening a few days it was clearly not the product I was promised, contacted them and they’ve done very little but there’s no method within that chat to escalate to eBay. Can anyone advi...
Trying to buy tools on here , which I have done for years. And now it says I need to verify my age with a credit card ( I don’t have a credit card) any help please
Hi,This week I have listed about 15 items and on 5 of them, where country of origin was not an item specific requirement, I left blank as I have many times before. On re-visiting the listings I noticed that the field had been populated with China. I ...
I have recently sold an item and elected a prepaid label from ebay, i got the label printed off but i decided to send it via special delivery, to cover for the item if it was lost or damaged during transit, the item has already been delivered, how do...
I havent received any money in my ebay balance or in my bank account when on ebay it has said that the order and payments have been completed?
Good afternoon I purchase a pair of wiper blades 2 weeks ago for my car and they have sent me the wrong ones I have been in touch with the seller he ask me to take photos of my wiper blades which I have done at first I did not know how to send the ph...
I am selling a full-length umbrella within the UK (approx. 95 × 10 × 7 cm).When listing the item, eBay automatically forces me to use Simple Delivery and restricts me to the suggested couriers (Royal Mail, DHL, Evri). The problem is that the system d...
I purchased an item on the 11th of this month and on the 12th eBay e-mailed me saying that they've closed the seller's account how do I get my money back?Thank you
As a buyer and seller on ebay if you remove your saved card will this cause any issues. My concern is that if my account got hacked they can use my debit card stored. I always pay by PayPal. I do not like the fact that it defaults to the debit card. ...
I thought I had a handle on Simple Delivery but I was told off by eBay this week for sending something that was overweight. As usual, despite noting the dimensions and weight, Simple Delivery ignored my listing details and recommended packaging that ...
does anyone know how to opt out of the 'new' postage system ebay are trying to change to after christmas - l've used DPD for years and am very happy with them but they don't seem to be an option under the new system
I paid for an item immediately after winning the auction and opted for collection, sending a friendly message. The seller has not responded to this message or three further messages. I have a qr code but no idea where to collect. After waiting 4 days...
Hello I got this account since 2019 where I only buy regularly I plan to start to sell, and bam my account has been restricted. I did delete a few old credit cards who were expired and when I try to confirm my usual bank card payment with the securit...
seem to lose more packages than they deliver from my experience. Anyone know who Vinted use?
Hi, I have never used the forum/discussion pages before i'm just after some advice. I have been a member on ebay since 2003 both buying and selling. 2 days ago I received a negative feedback comment but the comment read that the item was all good no ...
My account is limited.No messages to say why. Nothing dodgy, no money owed, Cannot get an answer from ebay,
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