on
16-12-2025
12:14 PM
- last edited on
16-12-2025
1:10 PM
by
kh-urvashi
I ordered 2 shirts from a seller since April 2025 and the items were not delivered. I reached out to him, he first admitted it was sent back to him and so he will resend. He later claimed he sent it and after a while claimed it was delivered showing evident of the delivery which I never received till date.
What are my options on getting either what I ordered or my refund
16-12-2025 12:24 PM
You ask.... ' What are my options on getting either what I ordered or my refund '
I'm afraid none.
You have waited Far too long for any refund from eBay or your payment provider.
eBay have a 30 day MBG Money back Guarantee policy you are guaranteed a full refund for items not received but you have to claim within that 30 day timeframe.
Never leave it this long 8 months to claim !
17-12-2025 9:17 AM
17-12-2025 9:45 AM
Aaah that's a shame, but as said, too late for this item to be refunded by eBay or you payment provider.
However, you say in your first post, seller has ' shown evidence of delivery'.
What was the evidence your seller provided that the item was delivered? Was it tracking? Have you asked neighbours and household members, April was a long time back, maybe someone took in your item and has forgotten to tell you.