Collection email

[jul-3634]

My item has been delivered to a shop 3 days ago and I still haven’t received a collection email ??  I have also checked my messages on eBay.  The shop won’t release my item without a collection bar code. Can any advise what to do. Thanks 

[**peaseblossom**]

Contact ebay about it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid