Postage

US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

Check your postage prices as Simple Delivery has lots overpriced could be why sales are so poor

Hi Guys. I would suggest every body checks their adverts and checks what the simple delivery postage has been set for you eBay. A lot of my stuff which is either large letter or small parcel appears to have been put as medium parcel at over £5 postag...

QR code

I have sold 5 items to a buyer and had 5 QR codes (each the same). I parcelled up 5 items separately but only 3 of the QR codes were recognised at the post office counter. What could be the reason

Dispatched (Untracked), Postal service Royal Mail Tracked 48 ?????

I have several times now bought items on ebay and when I went to track them my "Order Details" said: Dispatched (Untracked), But the "Tracking Details" said: Postal service Royal Mail Tracked 48 I don't quite understand how the ebay system can think ...

QR code /Printed label

I dont have a printer, some sales are coming through with a buy postage option but there is no QR code only a label, so what is the point, might as well just take it to post office as we used to.

Buyers

How do I get an idea into eBay’s suggestion box? When a buyer checks out and pays for his purchase, it would help to also have their email address . Most decent couriers have made them selves more efficient by updating tracking info daily, by email. ...

Where can I find total cost of ebay postal labels for a period

Good afternoonI hope its just me being thick, but is there any way to find the total I have spent on Ebay postal labels(I Buy the majority of my postage except large parcel through ebay)I need this for the 2024-2025 tax yearSales and fees all ok thro...

Inpost Lockers marking as delivered when dropped off.

I use import lockers (via parcels2go) and when I drop off a parcel automatically says delivered then getting customers messaging saying I have not received the item and customers opening not received claims 2 days after purchase due to drop off sayin...

Postage Label not generating error - It was not possible to generate the label. Something is wrong.

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...

Tesco, issue with parcel size claiming too big

Tesco, issue with parcel size claiming too big!As with all my items I have simple delivery. It works for me and it is as it says, simple.Sold items packaged up and taken to drop off shop, of which I find the post office a better as they print a recei...

EBAY message 'there is an issue with royal mail"

So yesterday and today when you go and buy a royal mail label you get a red warning there are issue with royal mail but no explanation of what the issue is. I am sure its been discussed a billion times but what is the current issue?

Anyone else being overcharged for Simple Delivery postage?

We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...

Same qr code scanned twice at post office

A buyer has just sent me a msg and told me that they received their order but received another order from me in error. I had used Simple Delivery to post both items and they should have gone to different addresses, but they ended up at the same addre...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

When Simple Delivery Goes Wrong

I have just had an item returned, as Evri damaged the packaging, in transit. The Post Office receiving the parcel on behalf of the customer refused to accept it. The item inside the parcel is undamaged. Who is liable? I have NO contract with Evri, as...