Inpost Lockers marking as delivered when dropped off.

I use import lockers (via parcels2go) and when I drop off a parcel automatically says delivered then getting customers messaging saying I have not received the item and customers opening not received claims 2 days after purchase due to drop off saying delivered. Any one else having this issue? 

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Inpost Lockers marking as delivered when dropped off.

We are having this too!

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Inpost Lockers marking as delivered when dropped off.

@no1replacements 

 

Assuming you mean Inpost rather than import lockers the question is when did you first notice that items were being marked as delivered as soon as you dropped off a parcel in a locker? ( @booksforless_blackpool  the same question applies to you).

 

At a guess I'd say this only started happening recently so that would point to a probable software update being responsible, though whether it's down to eBay, Parcel2Go or Inpost code is, frankly, anyone's guess.

 

It's a bit of a long-shot, but the Community Team might either know something or be able to ask someone who does:

marco@ebay  kat@ebay  dave@ebay  any of you able to help on this?

 

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