Topics with Label: Item Not Received

eBay won't let me cancel my shipping label - it's at £5.99 for 15kg but parcel is under 2kg

Any ideas - when I click on the postage cost it appears at £0 yet I don't want to be charged £5.99. Thanks.

Refund for scanned Royal Mail Label

Hi first time seller. I bought a padded envelope label (£2.70) to post my package but it was rejected at the post office due to the package being the wrong size, forcing me to buy a small parcel label (£4.05) at the post office. After trying to conta...

Small Parcel Option Now Live

Well The Small Parcel Option is Now Live!!Royal Mail SP is Being Charged At £4.48!!!!!If you still Use Custom Postage Or At Post Office SP Tracked 48 is still £3.45 !!

Simple Delivery - no small parcel options

Just spent 30mins trying to explain to ebay that Simple Delivery - which all private sellers are going to be forced to use - isn't fit for purpose. I regularly sell shoebox size parcels, via Royal Mail, i.e. Royal Mail Small Parcel (45 x 35 x 16cm) S...

Resolved! Return label

Been refunded seller hasn't replied with the return label it been a week what do I do?

Resolved! Massive jump in price for GSP orders to the USA (from UK)

Is anyone aware why global shipping scheme orders have suddenly jumped drastically in price for orders to the USA (from the UK?) A seller just informed me he’s being quoted $117 for a t shirt and another buyer cancelled an order and I can see they we...

postage address and qr code:

My printer has given up on me. Can i copy the eBay email to a usb thumbstick/dongle and take it to a local library (with computers) and print off a paper address either with or without the qr code. My phone is malfunctioning and awaiting a replacemen...

Postage rates on Simple Delivery

I've been listing items using Simple delivery, but the rate for a Royal Mail parcel up to 2 kg has suddenly gone up from £3.84 to £5.15, which is ridiculous. If I chose the old method, I can send it for £3.35 with RM collecting it from my house.

Simple Delivery Price Changes Alert

Just a heads-up regarding overnight price changes in Simple Delivery. Yesterday, I listed some cassettes for sale. I carefully weighed the tapes and worked out the appropriate parcel size. Although they easily fitted within the Royal Mail Small Parce...

Simple deliver postage costs what's happening

Prior to 20/5/25 Royal Mail 0-2kg parcels have been £3.44 New prices and services were supposed to start 20/5/25 with a small parcel option for Royal Mail and more bands The prices seem to have increased on all live listings but none of the increased...

How do I get MY postage refunded for a lost item which I sold?

I sold an Item. It was free postage on "anything but"-Simple Delivery, so that meant I paid the cost. Fine, been doing it a while and got my head around most of it.The item has been lost by EVRI and tracking not updated since 13th May. I, proactively...

Missed RM collection - do I have to pay 30p if I rebook?

When Royal mail fail to turn up for a collection of a tracked parcel, (which happens a fair bit), and I have to re-book it through their website, I presume I will have to pay 30p per item?If so I suppose cancelling and buying new labels would be a be...

Yodel driver has refused to take my Yodel Store to Door parcel - says too large

Hi - I paid for Yodel store-to-door postage and stated that it was a large parcel with the correct dimensions/weight. I dropped the parcel off however have been told by the store that the Yodel delivery driver refused to take it as they said it was "...

Resolved! no longer seeing postal options for collection

I am a householder and not a business trader. Owing to mobility issues, I rely on the Royal Mail collection service to collect from my home and deliver items I sell. Within the last 24-48 hours I am no longer seeing options for ANY collection service...

Ebay holding funds for delivered items, even after feedback.

Ebay has become a sham. You are now expected to pay mutliptle postage, without any funds and wait until. EBay decide to pay you funds. I have an item that he's been delivered and positve feedback received yet days later its still showing as awaiting ...