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Forum Posts

Fraud

Hi I recently posted some sold items almost a fortnight ago that the buyer never received, I have since seen the items (apart from confirming serial numbers) that appear to be the exact items I sold. TIA John

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  • 9 replies
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Pre paid labels not generating

Hi, i am having persistent issues with not being able to generate, i have several orders that need to be sent out tomorrow and quite frankly eBay’s responses have been useless! I am now likely to lose out on customers, good feedback and selling oppor...

Postage and late delivery

Sorry if this has already been covered but I’m not sure I’m doing the right thing here. I have always posted my orders with stamps and it was going fine. Small number of complaints but generally satisfactory. My seller rating was Top Rated. Recently ...

Postage

Can anyone please give me some advice if you can I got two separate orders for hot wheels cars but they were both going to the same person and in my wisdom I put the first tracking label on the two different boxes when they each had separate tracking...

Bug with postage? Can’t select custom postage

Private seller, and I’m aware eBay are heavy pushing simple delivery but Yesterday I was able to list everything with custom or simple delivery no issue, made about 15 listings with custom second class letter & large letter postage. Today the mobile ...

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Simple delivery 2 glass shades sent one broken

I am in a quandary regarding Simple delivery, I sold 2 glass lampshades wrapped well in wadding good box fragile tape and I wrote please handle with care all over it, unfortunately one of the shades is damaged, so this is not straight forward as the ...

Royal Mail tracking not updating on ebay

I've noticed that all of a sudden none of my royal mail tracking numbers are updating on ebay and wondered if anyone else is having the same problem?? On Royal Mail they show as dropped off at the post office, etc but on ebay they've not even updated...

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Good grief, it worked! RM collection and label

I sold something last night.Only picked royal mail collectionI didn't have to select any option to bring a labelPostie just turned up, gave me a labelSo it looks like it works. I would say it looks far easier to do when done on a laptop/desktop. That...

Postage is weird today

Anyone else had anything strange happen with postage today? I sold a gold chain earlier which was listed yesterday with simple delivery and well within the compensation amount covered. When my buyer has checked out they’ve paid for special delivery, ...

Royal Mail problems at South Midlands MC

I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...

Simple Delivery is charging Small Parcel instead of Large Letter.

I sold something (a couple of cards) and listed it as Large Letter. It sold and I've just seen that Simple Delivery is charging me £3.50 for Small Parcel when the buyer has paid £1.70 for Large Letter. I can't work out how to change the postage after...

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Custom Delivery

I always select custom delivery for my sales, however I have noticed today that selecting custom delivery is becoming more difficult, like it was when they started the simple delivery. I had to select custom delivery twice before it would change on t...

Simple delivery- postie not collecting

Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...

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