Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Hi guys, recently we have received several emails from Packlink informing us that our packages weighed more than declared when creating the postal label. Several times we had to prove it by sending a photo of the package placed on the scale. Our last...
I have repeated aired my frustration over the postage issues but nobody is listening. I have wasted my whole morning carrying the large parcel over London only to return home with the parcel without any success. The failing is that the equipments not...
Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...
Hi there Ebay Community. I'm a relatively new seller of vintage ceramics and glassware. I posted a framed needlepoint tapestry to a customer in the Scottish Highlands and when it finally arrived with her it was totally destroyed - completely smashed ...
I sent an Apple Mcintosh monitor which never got to the buyer with DPD.Ebay told me to contact Packlink who are in charge of all postage problems and was told it was a prohibited item.In their prohibited item list it comes under antiques, so its not ...
I sold a eau de toilette set, (3 x 8.5ml set). Posted used simple postage via Ebay.Posted 1st July, last update 3rd July "We're processing your parcel at our hub". I have contacted Evri twice via chatbot, so far no response.Buyer opened a claim at my...
The Problem with EvriEvri’s customer service is deliberately hard to navigate. Here’s what you can expect:Their callback system rarely works. If you do get a call, it’ll be at an awkward time and you won’t be able to call them back.Any numbers you fi...
Interesting situation. Evri lost my parcel but, as eBay provided the label, they are reviewed as the carrier. the parcel is covered by Packlink ( I wondered who they were!) but you need a GB number to claim. I've never had an email with a GB number. ...
Hi - I paid for Yodel store-to-door postage and stated that it was a large parcel with the correct dimensions/weight. I dropped the parcel off however have been told by the store that the Yodel delivery driver refused to take it as they said it was "...
Started to see some of my listings have been auto changed by Ebay without my permission, namely the shipping option of my selling is now only Ebay's Simple Delivery, (Royal Mail or Evri) neither are suitable for me at my location , (no local Evri and...
I have been on ebay for 16 years now. 2800 feedback at 100%, I have a system that works, that I have perfected, that I have invested in. Ebay now steam roll their way into my postage system/strategy and dictate how I have to post my items. I have bee...
A fellow eBayer recently posted a link that I had hoped would resolve the issue: https://delivery.ebay.co.uk/private/settings/billing/invoices However my latest postage by Yodel through PackLink isn't invoiced here. I have contacted Customer Services...
I sold an item, buyer advised not working and wanted a return/refund. After comms, I've provided a return label and went with ebays own packlink (appreciate this was probably a mistake) with ebay support telling me I'd be covered through them.The ite...
