We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Has anyone else been affected by Yodel’s ongoing issues? Since last week, they’ve been experiencing major delays but at no point did they make sellers aware they were switching over companies. Because of this, I’ve had endless cases opened against my...
I sent a plant via Yodel and used Custom postage as I needed a specific combination of box size and weight. Yodel appear to have lost the parcel with no tracking updates for 6 days (last update was depatched from depot). I have raised a loss claim wi...
Hi, I dropped the item off at parcel shop and it is checked tracking and said it overweight. I went back to parcel shop took some of the weight out and put in separate parcel (paid additionally deliver) so should came under the weight and now I waiti...
The Problem with EvriEvri’s customer service is deliberately hard to navigate. Here’s what you can expect:Their callback system rarely works. If you do get a call, it’ll be at an awkward time and you won’t be able to call them back.Any numbers you fi...
Today for the third time I have recived an email from packlink:Courier:EvriCost adjustment:£3.18 (charge)Tracking:H051JA0134247599Weight on label:1000.00 GMBillable weight:1200.00 GDate printed:19 Aug 2025 How wrong again are they !Label printed from...
I missed my DHL collection, or perhaps they didn't come to pick it up. Is there any way to know if they'll pick it up tomorrow? I couldn't find a way to check on the website; it only shows options to print the label and track the package.
Hi guys, recently we have received several emails from Packlink informing us that our packages weighed more than declared when creating the postal label. Several times we had to prove it by sending a photo of the package placed on the scale. Our last...
I have repeated aired my frustration over the postage issues but nobody is listening. I have wasted my whole morning carrying the large parcel over London only to return home with the parcel without any success. The failing is that the equipments not...
Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...
Hi there Ebay Community. I'm a relatively new seller of vintage ceramics and glassware. I posted a framed needlepoint tapestry to a customer in the Scottish Highlands and when it finally arrived with her it was totally destroyed - completely smashed ...
I sent an Apple Mcintosh monitor which never got to the buyer with DPD.Ebay told me to contact Packlink who are in charge of all postage problems and was told it was a prohibited item.In their prohibited item list it comes under antiques, so its not ...
I sold a eau de toilette set, (3 x 8.5ml set). Posted used simple postage via Ebay.Posted 1st July, last update 3rd July "We're processing your parcel at our hub". I have contacted Evri twice via chatbot, so far no response.Buyer opened a claim at my...
Interesting situation. Evri lost my parcel but, as eBay provided the label, they are reviewed as the carrier. the parcel is covered by Packlink ( I wondered who they were!) but you need a GB number to claim. I've never had an email with a GB number. ...
Hi - I paid for Yodel store-to-door postage and stated that it was a large parcel with the correct dimensions/weight. I dropped the parcel off however have been told by the store that the Yodel delivery driver refused to take it as they said it was "...
Started to see some of my listings have been auto changed by Ebay without my permission, namely the shipping option of my selling is now only Ebay's Simple Delivery, (Royal Mail or Evri) neither are suitable for me at my location , (no local Evri and...
