Hi there, Can you someone please advise me how to apply combined postage to my seller settings? For example, £2 for each additional item.I am a non-Business seller and use the mandatory Simple delivery system. Regards
Hi there I arranged a collection via Royal Mail and left the parcel in my safe place as I was out walking the dog. The parcel was collected but Royal Mail marked it as 'not there'. I've had to issue the buyer a full refund now, I am wondering if ther...
We've sold an item that requires age verification and usually do so through the above service. Issue is that it is missing on the Royal Mail website. Also tried to get the label at a post office and it had been removed from the system there as well. ...
I have a customer that has placed two separate orders, how do I refund postage on one of the orders both are on simple delivery. Many thanks.
I'm a newbie so hopefully someone more experienced can help. I want to send more expensive items using Royal Mail Special Delivery Guaranteed, but there's no option to select that only the basic one when using simple delivery. Can we not use that opt...
I sent an item by Evri post two weeks ago and this morning received a message from eBay that the buyer had been refunded, for what reason I’ve no idea, and also I won’t receive it back. I’ve no idea what was wrong with it. Anyone else experienced thi...
I'm trying to sell a couple of electric guitars (separately). I'm really confused about shipping something this big. When I've punched everything into the listing, under shipping options I'm told it's an oversized item, which is anything above 20 kg ...
Hi, I have sold a big item with simple delivery but Royal Mail has failed to collect it twice, how should I proceed now? I got an email from Royal Mail saying that I can either rebook or cancel the collection. I am afraid that rebooking will lead to ...
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
Has eBay removed access to item descriptions from the postage/dispatch screen?I’ve recently noticed that when purchasing postage, the order panel now only shows a basic summary (thumbnail, price, and “print packing slip”), but no longer provides a cl...
The YouTube video < How To Book ebay Royal Mail Collection In Minutes > plainly shows that it is possible to have parcels collected from your home. The seller clicks on < Get prepaid label > and is taken to the GET LABEL page featuring 3 panels. And ...
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Can anyone confirm that eBay are actually refunding buyers for unused Simple Delivery labels? If so, were you the buyer or seller? And how was the buyer notified that they were being/had been refunded? And how long did it take? Only I sold 2 items to...
Two days ago I listed several items on Ebay on a buy-it-now basis, but one of those items which was meant to be £40, I accidentally missed out the zero and instead listed it at £4. But, someone spotted this and decided to buy it at the £4, even thoug...
for 8 days ebay simpile delivery system is faulty and is still ongoing its not generating the labels states cant generate label something is wrong 7 days is an issue that ebay are breaking their sellers agreement its a clear violation of their own te...
