I purchased a new phone from China - SAMSUNG FOLD 4 - OVER £500 and the front screen didn't work. Ebay have issued a refund but the seller has asked me to return it via ROYAL MAIL and they will refund the return postage when they recieve the phone. T...
I bought two InPost labels not realising I couldn't print them at the InPost locker location. Instead, I bought Royal Mail ones and, providentially, for a change, I was able to print them and consign my parcels at the Parcel Locker. So what happens w...
I’m not sure if others are experiencing the same issue, but Evri has been delayed in collecting parcels from my nearby ParcelShop and locker. I dropped off several items a few days ago, and they still haven’t been collected. Because of this, I’m rece...
Hi, i am having persistent issues with not being able to generate, i have several orders that need to be sent out tomorrow and quite frankly eBay’s responses have been useless! I am now likely to lose out on customers, good feedback and selling oppor...
Hi, I have not sold on eBay in a while. I listed a few things recently and it gave me an automatic 48 hour delivery option, which created its own tracking number.I sent the item with Royal Mail 24 hour tracked instead and printed a separate label, so...
Good Evening.I have been on ebay for about 20 years. I have sold a few items. So when recently I sold a watch, I was directed to ebays simple delivery. With suspicion I checked what was covered like most people would do. So, the fun began when I sent...
So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...
Hi I recently posted some sold items almost a fortnight ago that the buyer never received, I have since seen the items (apart from confirming serial numbers) that appear to be the exact items I sold. TIA John
Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...
untracked mail is a bad thing ,why are sellers using it so much ,the items never turn up ,then we have the time wasting refund rigmarole ,silly idea ,get rid of it?
I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...
I have been an eBay user for a very long time with 100% rating as a seller. The Simple Delivery system is completely impractical for me to use as a seller and this will be the last sale I make using eBay. DHL do not provide an update on the day of co...
On Wednesday DHL are picking up a bulky parcel. Will they message/email/text with collection time slot? First time using them Thanks
Been refunded seller hasn't replied with the return label it been a week what do I do?
Sorry if this has already been covered but I’m not sure I’m doing the right thing here. I have always posted my orders with stamps and it was going fine. Small number of complaints but generally satisfactory. My seller rating was Top Rated. Recently ...
