HiI may be getting a bit twitchy too early but did my first so called "simple delivery" sale. Parcel got collected on on Thursday scanned by postie using simple delivery label i printed off. All the other items I have sold have arrived within 48 hour...
Hi I’m hoping somebody can help. I dispatched 2 of the same items to the same buyer at the same time. Both parcels were successfully delivered and the buyer has messaged me to let me know they received both. The problem is one parcel was tracked and ...
I am sure many have already had this issue but what is going on with Ebay?It's like they want sellers to stop using them.The Buyer Protection Fee is quite clearly a way for Ebay to disguise it as a selling fee because it's the sellers who have to com...
Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...
Well, we kept Kat, Dave & Marco busy today, didn't we? I got a reply to my post nearly an hour after the session had ended! Not a definitive one, mind you, but a reply nonetheless - I guess I should at least be thankful for that when some are having ...
I had a very large but light parcel to post a few days ago and ended up sending it via a far cheaper courier than the ones eBays Simple Delivery system suggested. The buyer received his item today but now I am left with an Evri label I won't use and ...
Hi there, I've recently started listing on eBay and I've got a real headache in relation to eBays simple delivery system. I sold two items and proceeded as I normally do, packaged and purchased my own postage labels from my preferred courier choices....
HiI accidentally chose eBay's courier service, so prepaid labels were generated. I know eBay doesn't reimburse that amount, but how can I update the tracking info with the one from my own courier? Any help would be appreciated!
We sent a large letter to a customer recently, that weighed in just over 800g. Dimensions were within Large Letter and we were expecting it to be a parcel because it was over 750g, but we discovered that Royal Mail have recently upgraded their Tracke...
I have been on ebay for 16 years now. 2800 feedback at 100%, I have a system that works, that I have perfected, that I have invested in. Ebay now steam roll their way into my postage system/strategy and dictate how I have to post my items. I have bee...
My items delivery buyer also give me good reviews buy ebay tracking not moving
Hi everyone, Over the last couple of weeks, several of my tracked parcels sent via Evri have gone missing. As a new eBay business seller with a shop subscription, I assumed eBay would handle the refunds since Evri is their preferred shipping method. ...
Just sold some earphones, and just sent them off. Took them to the local Evri parcelshop. The guy told me the system had changed. He handed me his phone, and told me I had to enter my name and email address, which I did and handed it back to him. The...
How do you charge a buyer for tracked delivery? There are no options to do this in 'Simple Delivery' and I can no longer select any advanced options.
In the listing, I noted my carrier was Royal Mail Tracked 24. However, the parcel is too big for the carrier. I need to make that switch. Things are different now. If I produce a tracking different to what's in the listing, will eBay release the mone...
