A buyer has purchased 10 items from me using simple delivery, however it has charged them postage on each item (£27.50 total postage charge) they have messaged me asking for a refund of additional postage charge and I can’t refund it due to simple de...
I put £2.49 on my listing for package & postage large letter. They then reduce it to 95p standard why ?. If i go through ebay they want to charge me £3.95h
Amazon allows for a note on a delivery for any kind of complications e.g. key code or which buzzer to press. Countless times deliveries could have been better managed with instructions, but is it possible with eBay ?
I sent a buyer an item using InPost. The tracking seemed to get stuck mid journey for days. I eventually called InPost and spoke to a human. They confirmed that actually the item had arrived at a NISA Local parcelshop but the shop did not scan the it...
Sold a camera lens for over 450, which it seems is the threshold for requiring a signature as proof of delivery. But Simple Delivery covers the transaction up to 750. How do I square this circle , since Simple delivery doesn't offer a signature optio...
Hi, I’m a private UK seller and Simple Delivery is being automatically applied to my eligible listings. I use supplier fulfilment and need to use external tracking, but Simple Delivery does not allow manual tracking upload or manual dispatch confirma...
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Hi All,So Simple Delivery was working quite well I thought, after the initial hiccups but recently it seems to have gotten a glitch. On Dec 16th I sold two items to the same buyer, one was listed as weighing 2kg and one was listed as weighing 1kg.How...
So yeah, the pathetic Simple Delivery is extremely poor, sell 2 items, create one postage label and the other items is left hanging because it is not possible to mark as despatched or even add a simple tracking number!!!So I now have a RED warning fo...
Can anyone confirm that eBay are actually refunding buyers for unused Simple Delivery labels? If so, were you the buyer or seller? And how was the buyer notified that they were being/had been refunded? And how long did it take? Only I sold 2 items to...
I purchased an item from a company located in Dunstable but when they arrived they were too small. I started a return only to find I had to post them back to Hongkong. This obviously made it very expensive so on finding this cancelled the return. Thi...
hey everyone, i bought some bulbs for the headlight of my car, and the seller sent them without any bubble wrap and in an envelope. as you can imagine, they arrived smashed. i tried to contact the seller, but i was given an automated response to go t...
katie@ebay With the postal strike coming to a conclusion in Belgium, I've had a case opened against me for Item Not Received.As the buyer admits, the item is probably delayed due to the strike.My question is, Will there be any seller protection for l...
For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...
Hi , today I tried to generate a simple delivery Royal Mail label for three of my orders I get the following message. "It was not possible to generate the label. An issue occurred while generating your postage label. Please try again in a few moments...
