Yesterday, I suffered my first 'simple' delivery. I clicked the RH box of get prepaid lable webpage to book a RM collection, set the day and safeplace and booked ( supposedly) Had no confirmation emails . Postman came today with no knowledge of the c...
Twice now we have had total failure by DHL to collect despite repeated emails from them with time slots - we are wasting a lot of time staying in (fortunately retired) and have had buyers waiting while we give up and use Evri instead - incidentally c...
I sent 2 items yesterday both collected around 4pm and scanned at my door. Items both updated ‘item received’ but I didn’t get my usual ‘proof of postage’ emails. Yesterday evening I then got 2 emails saying they were sorry they were unable to fulfil...
Hi all, What is this awful new feature? I had just been forced to book a collection for an item through DHL (I found this out on the last day of dispatch) so now I am late dispatching an item because I was unaware of this change. I booked the time sl...
I sold something last night.Only picked royal mail collectionI didn't have to select any option to bring a labelPostie just turned up, gave me a labelSo it looks like it works. I would say it looks far easier to do when done on a laptop/desktop. That...
So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...
On Wednesday DHL are picking up a bulky parcel. Will they message/email/text with collection time slot? First time using them Thanks
I have a large parcel waiting to be collected by DHL, now the third day. It was booked through simply. Dhl customer service have not replied and the buyer is now asking what is happening to his order. Am I right in thinking that I cannot use a drop o...
Anyone else had anything strange happen with postage today? I sold a gold chain earlier which was listed yesterday with simple delivery and well within the compensation amount covered. When my buyer has checked out they’ve paid for special delivery, ...
Hi, for some backstory i sold a guitar and it was booked in with DHL to collect it from my house. Well they never showed up, i took the day off work and sat in the front room all day and have a video doorbell and a dog that lets you know when the win...
Posting large item for first time and used delivery as recommended. Took to shop for evri collection and they refused. Never had this problem before. Please help
Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...
Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...
I had the parcel delivered to an Argos parcel shop - using Royal mail. I went to the shop with the FM code provided by eBay but the code does not work and the staff can't find the item.eBay won't help or give a refund because they say tracking shows ...
A had a package booked in for collection by DHL using eBay's mandatory Simple Delivery yesterday. After it was logged as to be collected between 8AM and 6PM, nothing was collected - it was sat waiting for them all day, but there was no collection by ...
