Can anyone confirm that eBay are actually refunding buyers for unused Simple Delivery labels? If so, were you the buyer or seller? And how was the buyer notified that they were being/had been refunded? And how long did it take? Only I sold 2 items to...
A buyer has purchased 10 items from me using simple delivery, however it has charged them postage on each item (£27.50 total postage charge) they have messaged me asking for a refund of additional postage charge and I can’t refund it due to simple de...
Hi there, Can you someone please advise me how to apply combined postage to my seller settings? For example, £2 for each additional item.I am a non-Business seller and use the mandatory Simple delivery system. Regards
I have a customer that has placed two separate orders, how do I refund postage on one of the orders both are on simple delivery. Many thanks.
On 5th April I had 2 orders from one seller which have been charged not as combined postage but even more at £5.64+£5.64 then the original separate postage price (£2.96+£5.64) . Why?The seller refused to discuss and cancelled transaction without my i...
I have been selling items and charging the Buyers £2.72 for a Large Letter up to 1Kg. All was fine until the same Buyer purchased 2 items and I packed them in the same envelope which still remained within the 1 Kg limit. I feel guilty and wish to ref...
Anyone else who offers combined postage and gives the buyer a refund from SD orders only to find out that Ebay will not refund you for the unused postage fee? I was told that I must just stop using combined postage - which is a little unfair to the b...
Hi everyone, I have just sold 5 silver proof coins in 5 individual listings to the same seller and marked the postage as free, and included it in the base price, but each item now has a 'Get prepaid label' next to it, but I would like to combine them...
