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Forum Posts

No option to upload return label

So I have a return requested by a buyer, I would like to upload a return label for them to use.eBay is not giving me the option to do that though, I only am given the option to give them my return address, which I do not wish to use at the moment. I ...

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How do I get MY postage refunded for a lost item which I sold?

I sold an Item. It was free postage on "anything but"-Simple Delivery, so that meant I paid the cost. Fine, been doing it a while and got my head around most of it.The item has been lost by EVRI and tracking not updated since 13th May. I, proactively...

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Simple delivery- postie not collecting

Twice i’ve selected for the postman to bring a label and collect. Twice nothings happened. I cant even find the buyers address to post it myself.i only use a phone and im not buying a printer. It feels like you’re actively sabotaging a once brilliant...

Can Not Use Postage

I have errors when I enter the Eircodes and all sizes / weight etc. There are no options available - I have successfully used multiple times before but today, its not working. Anyone else having issues? Or can anyone shed some light on the issue...

Cannot generate Royal Mail postage label

I’ve been trying to generate a Royal Mail International Standard postage label, & keep getting the error message “Something is wrong. Please try again later”. I’ve bought postage via EBay’s new system since it was enforced this year, & this is my fir...

Simple Delivery - refund postage

I posted on here a while back "Not so Simple Delivery" when Ebay only gave me the option of using 'Evri' which we do not have on the Isle of Wight. I did not use the label, could not cancel it, but eventually submitted a refund request which Ebay ack...

Simple Delivery - label not used

Hi, As with most of us I am now forced to use Simple Delivery and I don't like it or being forced to use it and my already listed items amended to simple Delivery. I use free delivery on my items. What happens if its listed on my items as Simple Deli...

Resolved! Simple delivery or silly delivery

OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...

Wrong address on packing slip .

All personal details correct in my account yet packing slip shows address from 10 years ago. Wrong address was deleted and current address updated when I moved. Wrong address does not show anywhere in my personal details. Any ideas.

Simple Delivery not use prepaid can you enter own tracking?

I see in Simple Delivery article it says "If you decide not to use the prepaid label, you'll need to purchase your own label instead at your own cost".So if I do that can I enter the tracking details of the service I have purchased i.e Royal Mail Spe...

Simple Delivery by eBay Devs - Utter Dog Shiate!

Simple Delivery system implemented by eBay Devs is a complete disaster. There’s no option for 24-hour tracked shipping or other services, and I can’t even use my own postage. If it ain’t broke, don’t fix it! Whoever approved this "Simple Delivery" an...

Choose Wrong Shipment Method

HiI accidentally chose eBay's courier service, so prepaid labels were generated. I know eBay doesn't reimburse that amount, but how can I update the tracking info with the one from my own courier? Any help would be appreciated!

Disgusted with eBay postage

That is is. I'm out of eBay after this message I am selling on AV forums. Now, as of the change, items I have taken to the post office for weight and cost checks, eBay is roughly static g half the postage price, thus a dirty tactic to get money back ...

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