yes you are right...they can have billons of revenue and they still do
not have proper way to report tech issues...but you'll receive a lot of
messages from them to advertise your listings because they care only for
profit...
This happens very often....and only with Royal Mail..this is proof of
lack of support for the sellers and total incompetence by eBay.software
written by amateurs
You are 1000% right...now has a new trend caused by eBay...buyer claim
that he didn't received the item even when the tracking says delivered
with geolocation...you win the case, but when you check order status
you'll see that buyer get the refund sa...
For example....you listing says you do not accept return...but buyer
want to retunr it...so he damaged make a picture and claim that it was
damagaed during transportation...voila he can return it now...next
example ...he damaged the way that doesn't ...