Help with Buyers

A buyer has deliberately damaged the item for refund gggrrrr!

Any advice what to or where I stand. My instinct was telling me the buyer was dodgy when they wanted the postage reducing and were looking forward to receiving the item as long as it was how I described. Why did I send it!!!!Now they are saying the c...

seller is selling fake goods and ebay will not help me

seller is selling fake goods and ebay will not help me the seller has so many negative feedback all saying the same that he sold them fake items and then wont respond i asked ebay to help me but they have ghosted me

Unresolved Dispute and Payment Hold due to Delivery Label being recreated and unpaid

I have a case on Ebay when Ebay decided against me and hold my payment because the item wasn't received as the buyer claims. The carrier clearly shown the delivery being made. The buyer claimed that he came home 5 hours late and he found no item so h...

Resolved! increase of people declare as not describe to get it for free

Due to the cost of living i am having more people buying and making up things to say it is not as described. Are you having the same experience?

Seller keeps buying my items & not paying

I need some advice here, I've had a buyer 8 times buy my items and not pay, I report them, block them but they set up new accounts and keep bidding on my items, this has gone on for months now. I've informed ebay, they have blocked all the accounts p...

Buyer Claims item not received but Royal Mail confirm Delivery

HelloHope some one can help me on here I have sold an smartphone on eBay and have used the eBay packlink Royal Mail service to print the postage label,The buyer claimed item not received And opened a case so I called Royal Mail an they did confirm th...

Seller stopped talking

I dont know if seller is ill. I got offered a replacement and than all stopped. E bay said i need to contact paypal for refund. Seller knows iam dyieng and need item for pain. E bay said cant ask seller why promisse and than silence. Help please. Am ...

Coming up wrong order

I ordered a cat scratching post the seller is sending a hover I have emails for both with same tracking number.

eBay

Your February 2024 Seller Update

What do new HMRC rules mean for selling on eBay?

Weekly Chat with the eBay Community Team

Community Mentor Programme

Forum Posts

A buyer has deliberately damaged the item for refund gggrrrr!

seller is selling fake goods and ebay will not help me

Unresolved Dispute and Payment Hold due to Delivery Label being recreated and unpaid

Resolved! increase of people declare as not describe to get it for free

Seller keeps buying my items & not paying

Buyer Claims item not received but Royal Mail confirm Delivery

Seller stopped talking

Coming up wrong order

Featured Posts

Weekly Chat with the eBay Community Team- 24.04.24 @2pm

Royal Mail: updated delivery restrictions & packaging requirements for bladed items

eBay x Baselinker Webinar: Exploring Business Growth Opportunity - eBay Marketplace

Weekly Chat with the eBay Community Team- 10.04.24 @2pm

Selling clothing items will be free for private sellers from 8 April 2024

Join us at the eBay Business Roadshow in Leicester on 18 April

Unresolved Dispute and Payment Hold due to Deliver...