how do i contact ebay????

[jacanddave]

seller sent me a product that doesnt work - they then said not to return it and they would give 100% refund they then only gave 50% refund and said EBAY had a technical problelm and only 50% could be refunded and to please contact EBAY to arrange the other 50%. I dont know how to contact EBAY every option just sends me to pages of *bleep* to read which doesnt solve the problem and doesnt allow me to contact EBAY? 

[john1297576]

You do not need to contact ebay, it is all covered in the 30 day money back guarantee, WHICH IS ON EVERY LISTING?

Shop with confidence

 

eBay Money Back Guarantee

Get the item you ordered or your money back. Learn more

You open a NOT AS DESCRIBED CASE TO RETURN AT SELLERS EXPENSE. They have to provide a reply paid label if not after 3 days you can escalate to ebay.

Seller is taking advantage of you not knowing correct way to get refunds. They cannot get away with a 50% refund without your agreement.