Postage Label Refund

[ford_zephyr6]

I recently sold an item on eBay and took the package to the Post Office. The item was successfully delivered. Then I find ebay has charged me £6.65 for a postage label, which I must have accidentally ordered. (I am not a regular seller). How can I get a refund as there is no phone number and the auto agent doesn’t get me anywhere.

[tressygirl]

Find your label with this link,  it may take 24 hours for it to appear before you can cancel it for your refund .

https://www.ebay.co.uk/ship/lmng/labels-history/seller-hub and to the left of the sales record there is a drop down menu under 'Actions' click on that , then click on 'Void Label'.

The refund will take between 5 - 21 days to process.

@ford_zephyr6 

[ford_zephyr6]

Hi Tressygirl,
Your help greatly appreciated. Pity eBay don’t make that more obvious.

Thanks again

ford_zephyr6
Sent from my iPhone

[tressygirl]

You're very welcome 🤗

@ford_zephyr6