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Seller News: June 2025

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Documents

I have uploaded my documents required for pay outs but it keeps notifying me I need to upload again and again

Refunded buyer, but now they recieved item

We had a buyer who opened an "item not received" claim. We contacted the courier to speed this along but time ran out for us, and we had to refund the buyer. Now the item has been delivered, and no communication from the buyer.Is their a process for ...

Return issue

Hi allSold a pair of trainers with a fault that was described and pictured. Buyer opened a not as described returned.Not sure what to do about this.Cheers for your help.

Lighting showroom

Hi, I am closing all aspects of our retail lighting sales showroom and invite any enquiries through this medium from any e-bayers to get in touch for give away prices on ex-display and stock items that can be used for sale on eBay Thank you

Resolved! Need Advice: Relisting High-Value Items After Unexpected Shop Suspension

Hi everyone, I recently set up a basic eBay shop and listed about 47 high-ticket items as classified ads. Shortly after setting it all up, my shop was suspended, but it was reinstated the next day without any explanation. I'm worried about relisting ...

Bank account verification

When I withdraw my balance, It says:We’re reviewing your recently added bank accountTo verify that your bank can send and receive funds, we may deposit and withdraw £0.01 into your account. We’ll follow up if there’s anything you need to do. I have c...

Return label for Belgium

I sold an item to a buyer in Belgium - sent it from UK Royal Mail - who has now decided to return the item. I have no leg to stand on because despite the fact that I checked everything and have used the item for a long time he is insisting that the i...

Refund

Hi is there sone one who can help me as I sold an item the buyer made an offer which I expected,so I wrapped the item up to send it of,but the buyer asked me a question does the item work,I was not happy about that after I wrapped it up to send the b...

Postage overcharge

Postage costs should be determined by the size and weight of the package, delivery service, and distance. However sellers are disregarding this and charging much much more!

Application Latency / Freezing / Can't login

I’m trying to sell a table on EBay and I just managed to log in and list the item (I think) but now I can’t seem to log in on the app. It keeps freezing. This is what my account looks like: It keeps taking me back to this screen: But when I try to lo...

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User avatar by • Member
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Sent an incorrect item

So I had a few items up for sale. 1 being Apple AirPods and 1 being IPhone 16 plus 256gb. Buyer purchased AirPods and although listing stated postage within 3 days buyer messaged me to post straight away. In error I posted the iPhone which I was unaw...

User avatar by • Contributor
  • 94 Views
  • 3 replies
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National Insurance request

So I have received the request for my National Insurance No. after I have just made a sale. I am totally unsure and confused what to do. I am not particularly happy supplying ebay with my NI No. - so I am guessing if I don't, they will hold my funds ...

item is not arrived

hi I hope you’re well I want to know can you check my post I open the request for money back because the tracking number was fake you can check in my account as well please do refund my money because I’m waiting more than one week now

purchases mad on account i didn t make

i was notified of a purchase of two gift cards that were orderd from ebay account that i did not make the money came out of the bank and i contacted the bank telling them the seller i told and ebay i told too disbute was made teh re fund was made bac...

Refund

Hi, I sold an Item and dispatched next day. Delivery was delayed and buyer was very disappointed and asked for refund and opened a case. After he asked for refund he received Item. So what I suppose to do? I messaged him but he ignoring me

Resolved! Seller asked me to close return then ghosted me

I recently ordered an item and received some items in the wrong size. I opened a return then organised a partial refund with the seller on the condition I closed the return. After closing the return the seller has not refunded me and has ignored my m...

Screenshot 2025-06-03 at 17-59-37 My eBay eBay.jpg
User avatar by • Contributor
  • 151 Views
  • 4 replies
  • 0 kudos

No option to download eBay listings

Hi guys,Currently have about 3500 items listed on eBay. I'm trying to download roughly 200 of them to CSV file so I can edit them an then upload them again. However I cannot for the life of me find any option to download certain listings.If I go to m...

Discount code

I downloaded the ebay app just to get the 10 pound off discount. However, I couldn’t find the code( i’ve been searching for whole day, in my message box + trying out code but all expired etc). However, after i purchased smthing over 50 on ebay, and r...

Label

I had a customer order multiple small crafting items , packed and posted in one parcel Royal Mail tracked 48 . I have partial , refunded buyer. For combined postage. Now I can’t dispatch the item or add tracking number as this particular item is on s...

Sending very large item

I have a very big item to send to a buyer - it’s a pallet - eBay want me to get a label/QR code which is inappropriate. It needs to go by a specialist haulier - what do I do?

Fake seeds

I'v tried to call eBay regarding the ever growing number of people selling fake flower seeds but it's almost impossible to get hold of customer support to report this problem I think it's wrong that eBay doesn't do anything about this. I bought what ...

Postage

Hi all I sold an item and didn't realise the postage was wrong, this was a pre paid postage label from ebay. When I tried to post it I was told that the parcel is over the set weight limit. So I decided to pay out my own pocket obviously with a new l...

Image Hosting for dummies

Hi all, I am shortly going to be creating a few hundred listings, and have started completing the upload CSV which I got from seller reports. All makes sense, it's just the image URLs I'm struggling with.I know that they need to be hosted by a 3rd pa...

Where Have All the Buyers Gone?

Is it just me or has anyone else noticed that since eBay introduced the "Buyer Protection Policy" and started to claw in money from buyers rather than hitting the sellers via listing fees, the buyers seem to be voting with their feet and are no longe...

User avatar by • Contributor
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  • 3 kudos

make an offer

Good afternoon! Please could somebody tell me this please! I made an offer , it was rejected..no problem. as I can buy the same item easily. I dont want two of the same item! So basically, because the seller has rejected my offer, can they later on "...

BUYER OPENED A NOT RECIEVED CASE

i sell beds and normal couriers like dpd and parcelforce dont deliver things this big so we deliver the items ourselves, i sold one on the 28th may, to someone who lives in norwich, which from us is a good 600 mile round trip, so ive messaged the buy...

package damaged by courier

I was expecting delivery next day service and went on for almost 3 days, i opened a case with seller on ebay for parcel not recived i did track it and found out my parcel was damaged by courier. I informed seller and they seem dont understand, but st...

Order not arrived

Hi everyone,My paid for order did not arrive because eBay removed listing for policy violation, how do I get a refund? The seller is ignoring me and can't get it through to eBay that items been removed so can't report. Been trying through eBay assist...

User avatar by • Contributor
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  • 4 replies
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simple delivery

please help-i listed some chisels and was forced to use age verification tracked 48 royal mail via the simple delivery service at a price of £6.50 to be paid by the buyer. Now im ready to get the postage for sending them i find there are no options e...

Marking listings as posted manually

Hi allsince the new delivery method I am having issues marking items as posted when I am combining more than one listing. for eg. A buyer has just bought 3 listings. I have combined them into one box and marked one listing as sent in order to receive...

Selling

Hi. I want to start selling on eBay. I have started a listing but it won’t let me post. I get this message every time- As part of our review we’ve temporarily placed a selling hold on your account. This hold will prevent you from listing new items. I...

User avatar by • Contributor
  • 88 Views
  • 3 replies
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Invalid Postal address

hi there I have sold many times on here and in the past have had issues with invalid addresses. This means I have to write the address myself and take it to the post office and pay the postage. this has just occurred but I have realised that I no lon...

Purchased

I purchased an item and I have just been informed that my item will not arrive until 9 July. The original advert said 16-19 June ..I am very disappointed as the item was part of a project I am doing at the moment. I have told the seller is will be to...

User avatar by • Contributor
  • 79 Views
  • 1 replies
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Voucher

Hello. im trying to purchase a pram and I’ve got a £50 voucher to use with it, but when I copy it and add it to the checkout it says it’s the wrong code… any ideas? Thank you

Potentially Dormant Ebay Seller account

Hello, I have a saved seller that i purchased from a few years ago and all was great.They have 100% feedback as they only really sell one thing and anyone buying would be happy with what they got. I recently decided to purchase from this seller again...

User avatar by • Contributor
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  • 2 replies
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Need help with extra refund

As a seller, I originally listed an item with £3.50 postage which in the end, because the item went for more than I expected, I wanted to insure it to paid myself to have it special delivery. The buyer wasn't happy with the item & requested a refund....

User avatar by • Visitor
  • 81 Views
  • 1 replies
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Please help with faulty range cooker!

I bought a refurbished range cooker in February 2024. It came with a six month warranty and there was a fault after three months, which the seller fixed but almost immediately after the warranty expired there was another fault in the same area of the...

Postage

I have posted an item I sold today. I had listed it using Royal Mail. I cannot find how to mark this as posted without printing off a new label. The item has already been posted and I have the receipt. Will my funds be released.

User avatar by • Contributor
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Resolved! Evri Stopped Giving Paper Receipts?

Dropped off some items at a local shop, today, and was promptly told that Evri no longer give paper receipts. They asked me for my email address, but I didn't have my glasses with me, or indeed could remember it. It seems like a really backward step ...

Tracking

Hi have recently shipped 2 items with ups ups tracking says both delivered.but eBay status saying not yet delivered how do you resolve this so I can receive payment

Resolved! Buyer return request allergic to wool

I have a buyer who has requested to return an item because they are allergic to wool and the sleeves are too tight and make their arms "itch". The item was clearly listed as wool as was the size (L). I declined the return and eBay closed the return r...

Simple Delivery item returned undelivered

I posted a simple delivery item on 7th June using a printed label. The label was stuck over an old label on reused packaging. Today the item was delivered to my house. The eBay label was gone and the old label underneath addressed to my husband was l...

User avatar by • Engager
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  • 2 replies
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simple delivery

Opt out of simple delivery is supposed to be an option for items selling at £ 10 or under but option not available when trying to list?

WAREHOUSE-AGREEMENT-FOR-EBAY-FULFILLMENT

I live in Malta. To advertise on ebayuk using a UK Dropshipper, which is set up, eBay are asking for a warehouse agreement. Reason for this is you cannot have account in certain countries, including Malta, and place ads on ebay UK, otherwise Although...

Released funds

Hi all , I wanted to confirm if a release of funds can be performed when a buyer has purchased a listed item from the Ebay marketplace in support of the seller to obtain and dispatch the buyer's purchase ?

'Im out'

So, it looks like this 'not so simple delivery' has kicked in, so thats me out. It seems far too difficult to use, far too many questions to ask and no one there to offer help at the minute, other than a stupid automated thing, which is just a waste ...

User avatar by • Conversationalist
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  • 1 replies
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Cancel automatic auction relisting

I have an item which is not attracting interest being automatically relisted. I want to cancel this and split up the goods into separate lots but need to stop the automatic relisting process. How do i do this ?Thanks

postage

today when item is automatically relisted and i try to change the price..its automatically changing to simple delivery and i cant custom delivery anyone worked out how to over ride it ? i tried cancelling listing and it still goes to simple delivery ...

How to get started again !

Any advice on getting started again . I've been using another platform as my Ebay seemed to basically die after I'd kinda neglected it. I now have below standard performance, however how do I change this, cannot promote now because of my performance ...

Order not delivered

I have purchased an item, and stupidly didn't check the feedback reviews before making the purchase. If I had, I would have realised that this seller has let loads of people down already. How is it that Ebay allow this person to sell on their site?? ...

Why is reporting a seller a waste of time?

Ebay : Thanks for letting us know about the issue you had with an eBay seller. We’re looking into your report and appreciate you taking the time to get in touch. We’ll take it from here. Hearing from community members like you helps us keep our marke...

User avatar by • Contributor
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  • 2 replies
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Resend Pin so that my parcel can be delivered

Does anyone know how to get eBay to resend the PIN code for DPD so that my parcel can be released? I recently made an order which was considered as a high value parcel in which a PIN was required. The problem is apparently the pin was sent to my old ...

Simple delivery fail!

So I listed and sold an item with simple delivery, but the purchaser requested a faster delivery service, which I agreed to. I then realised after posting and he received it that eBay still thinks I'musing Simple delivery and consequently dies not ac...

Resolved! Suspicious feedback.

I've just received a bid from a buyer whose feedback looks dodgy. They have nearly 200 positive feedback comments from just the last month (out of a total of 6,000+) and their account seems to be 17 years old. Their feedback relates to completely ran...

User avatar by • Contributor
  • 162 Views
  • 7 replies
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Returns

I raised a return but soon realised the option offered of royal mail was unsuitable due to the size of the package. I therefore cancelled the return, hoping to start again but chose a different courier. However the option to return has now been remov...

Counterfeit product

I've bought a battery advertised as 'genuine', which Arlo have now confirmed is counterfeit. I've contacted the seller and am currently awaiting their response. Is there a separate process for returning such products? It was bought the end of Jan.

Refund of import fees for returned item?

Hello I have purchased a new item that upon arrival is not as described, I have contacted the seller with photos, they agree with the evidence but have offered only a $10 refund on the item costing £250 & £70 additional import fees and tax. They are ...

Iten not received

I dropped off my parcel at PO for Evri to collect , item was scanned in at the PO and uploaded on system as "dropped off at parcel shop" status has not changed on ebay. Customer has not received the item, item has not been scanned to confirm collecte...

Postage

Sold an item, selected oversize package. After the sale, when selecting delivery options, oversized said max 150cm long. My package is 160cm long. How do I send the package now?

About promotion

The app shows ‘Promote your listings’ as a task, but nothing loads when I tap it, and I can’t access promotions manually either.

Error message when listing

What does this mean when I'm trying to list an itemsListing exceeds the maximum number of item compatibilities, -1, for category. Is it me or are Ebay trying to destroy the private listing? What have they done to the postage, can't choose your own co...

Return postage label

Why doesn’t eBay give the option to use a QR code for a not as described item return, they have only issued me with a printer version, why do they assume everyone owns a printer ?

User avatar by • Contributor
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Am I losing the postage plot?!

I continue to use Royal Mail postage as I have done since 2002 with eBay (!), but in my ‘payouts’ I only see the selling price ex-postage going into my bank account. I’m not trying to make a profit out of the p&p, but am confused as to whether I’m ge...

Simple Delivery

Hi, I have a current listing which I want to Post as "RM Special Delivery next day by 1pm". Ebay are not allowing me to provide this option and have "Simple Delivery" as the only option,Can anyone help with a solution to that problem. Is there a way ...

User avatar by • Member
  • 142 Views
  • 0 replies
  • 1 kudos

Report Fraudulent Buyer

Report Fraudulent Buyer – Username Change from Dear eBay users, I am writing to report a serious case of abuse and fraud involving the buyer who previously went by the username and has now changed it to This individual is clearly using eBay to scam s...

Return too big to carry

Good evening. I have been sent a faulty headboard and have been sent a returns label. The headboard is too big and heavy for me to take to the post office, I’m disabled and it’s miles away. I have no way of sending the item back unless I get it colle...

Help with fake Birkenstocks

Hi,Can you tell me how to send a message to ebay NOT through the dumb auto assitant!I bought supposed Birkenstock sandals which are definitely fake and the seller is no longer trading - what a surprise. I can't see how to report this and have money b...

My seller feedback has been deleted....why?

I recently purchased an item. I paid for the item immediately however after a period of 6 days, the item still had not been shipped. I sent several messages to the seller with zero response. I therefore attempted to cancel the order. Don't know if th...

User avatar by • Contributor
  • 134 Views
  • 3 replies
  • 1 kudos

Customer has sent back a different item

I need some help. A customer brought an item for a car off me. They have said the item is faulty even though it is brand new from the manufacture. I asked the customer to return the item and its not the same one, this looks weather, pitted on the met...

How to recognise a potential scammer.

Hi. I've recently put my car up for sale on eBay and I recently received a message from someone who seems interested, they asked for the original licence plate so they can check for insurance quotes (I have a private plate on the car in the pictures ...

Contacting eBay for miss sold items

I have been miss sold an item which I was asked for which vehicle I require them for they are totally wrong now the buyer is saying that’s what you ordered this may be so but on his say so I’m in England he’s in USA so it’s a lot of money for me to r...

payment

I didn't use eBay's postage system and posted item directly to buyer. My payment is now stuck in my seller hub as there's nothing to trigger delivery. How do I get the money?

Selling fees

I’ve recently changed to a business account and the selling fees are crippling the little profit I make. 14.9% is a lot to a small business. Thinking it may now not be worth my while.

ebay money

hi i cant pay with my ebay money.only one way i can use it, its make a payout to my bank....when i chose how to pay is no choice eBay money.i don't know why

Delivery and extra costs

This is fyi, for other sellers. there may not be an answer, unless there is. I'm including other information here which wasn't in my other thread which had a misleading "marked as" solution (as in, ebay has made the "accept solution" the same style a...

User avatar by • Engager
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Unable To List Items Over 20kg or Over 61x46x46cm

I’ve just tried listing something bigger than a medium parcel size, 61x46x46cm and there is now no option. Used to be able to click “looking for heavier or larger package options? Switch to custom postage.”This option isn’t there anymore. I’ve tried ...

User avatar by • Visitor
  • 132 Views
  • 0 replies
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Calvin Klein Shorts

The items that I have Purchased were having 3 pairs of the Shorts and they have been Arriving at the house with Only One pair of the Shorts and the Advert is Changed to Only One of them Which is not how it was when I was Purchasing them and Automated...

Resolved! I presume ebay are trying to lose sales/sellers/items

I have an item which brand new is worth £10. It will in reality cost £4 to post. It's a light but bulky gym accessory If I charge the buyer £4 (plus ebays buyer protection -- because chasing up fraud is apparently too much effort for ebay, it's much ...

User avatar by • Engager
  • 131 Views
  • 8 replies
  • 0 kudos

Payment request

Buyer paid. I posted item and two weeks later not received so issued a refund. Item has now arrived and he wants to pay me. He has asked me to issue a payment request. I am stumped here. I do not know how to do this. Any help would be appreciated.

Return

I want return my purchase but seller did declined my return and I really angry and unhappy with eBay policy

User avatar by • Contributor
  • 242 Views
  • 3 replies
  • 0 kudos

Sold duplicate items

I sold two identical items and the same buyer bought both so packaged into one box, one will never show delivery , what is the process? Do I make sure feedback is left for both items

Account hacked - what I noticed

This is not so much a question, but an account of what I noticed before I recognized that something was not as it should be. I do not know where some *bleep*... got my login details from, but I did notice a few strange things happening. I was getting...

User avatar by • Engager
  • 162 Views
  • 0 replies
  • 0 kudos

Resolved! New Ebay Layout Is Confusing

Since the new Ebay App update, the new layout is really confusing! The Sku box is missing - is there another way that I can add a sku? Before the change, I use to be able to promote a listing to whatever percentage I want but now if I press promoted ...

User avatar by • Member
  • 34 Views
  • 1 replies
  • 1 kudos

eBay Disappointment

I have been a customer of eBay on and off since 1999 and I'm afraid that the level of services has become inadequate over the years I have made in excess of £70k worth of purchases but the level of products that actually work when received is to bad ...

postage

I am stopping selling on ebay because as a pensioner I can not do the simple postage No printer and can't read the qr code with my phone as i use my laptop and not my phone for all ebay transactions

Buying from USA delivery to UK

Hi can anyone help me figure out why I’m unable to purchase items from the USA to the UK , last week a purchase some parts from USA and the order went through no problem … this week I’ve tried two different items and it says I can’t check out . Is th...

Scam?

I bought an item on ebay and the order was confirmed on June 9th 2025 - with delivery estimated as June 12th - June 17th. They have my full name and address.When I 'Check Status' I find out that The 'courier has the package' and the tracking summary ...

Not being able to state colours in my listing

HiWhen I filled out my listing for a 2.5 External Hard Drive Caddy/Rack, I couldn't find anywhere to list the colours my caddy/rack came in, so I added them to the discription. However, looking at a couple of other people's posts, you can see a listi...

how to open multiple business accounts?

Does anyone have any tips or advice on opening multiple business accounts on eBay without having any issues with eBay?The reason I'm asking is that pretty much all of my competitors have 2 or more business accounts with the same business details (lik...

Resolved! Personal delivery

I delivered an item instead of posting it as I was passing buyers address, how do I contact eBay to get it marked as delivered? I have received feedback from the seller.

User avatar by • Contributor
  • 286 Views
  • 4 replies
  • 0 kudos

Buyer requested postage delay

I have already printed Evri QR code for dimple delivery & buyer wants me to delay postage for a few days as they are in holiday. I think the code lasts for 7 days but will I be penalised for my service through EBay ?

Item relisting

It appears that yet again someone has changed the listing format the option to relist unsold items seams to have disappeared even for new listings what is going on the 300 free listings a month allowance is gonna get used up so quickly

Payment on hold

I sold an item and tracking shows it was delivered on the 9th, it is now the 11th and my payment is still on hold. When will I receive it?

bought a fake 16tb usb drive

i bought a 16tb usb pen drive on ebay for £15. when it arrived i connected it to my computer it showed 16tb and it was formatted in ex fat 32. tried uploaded pictures onto the new drive. the very next day i inserted the drive into my computer and it ...

Buyer has collected

A buyer has paid and collected an item, they can’t see how to say they have received the item on their account and I can’t see how to say it’s been collected for funds to be released! Can anyone help?!

I’m delivering in person to a buyer despite selling as ‘collect or post’. How do I mark as delivered

Hi, I’m selling lots of ceramics and one buyer has bought 5 big lots. Rather than package and send, I’ve agreed to deliver in person to save hassle and reduce the risk of breakages in the post. Buy on my sellers page there doesn’t seem to be a way to...

lies in feedback left

i sold a plichta pig this is late weymss they are even in the weymss book the woman said she wanted to return it then left negative stating it was not weymss this is absolute lies e bay will not remove the negative feedback saying it is her opinion i...

Getting paid by ebay

If ebay pays a refund into an incorrect and closed account.....how are those funds redirected to the active account? Does the bank send them back to ebay or what? I can't seem to get any answers from ebay.Thank you!!

Retuning a damaged item

I have been refunded for a damaged item before I have received a return label from the seller. I do not know how to return now, neither does the seller. Seller said she has not got a label to send me for return post, and said Ebay was sorting it out....

Payment

Hi. I have sent a parcel via parcelforce that has been delivered. Buyer sent me photo of delivered item and has sent me positive feedback. On my ebay its showing as payment pending as item not delivered yet. I noticed i have put the wrong number in t...

Resolved! Evri Claim

An item I posted has arrived severely damaged by Evri. How do I go about claiming back from them as it was sent via Simple Delivery on ebay?Thanks in advance

User avatar by • Member
  • 52 Views
  • 1 replies
  • 0 kudos

eBay balance

Hi all, I received the wrong eBay balance which is less than what I was supposed to receive. It was supposed me £17.09 and got £16.01. The buyer had also brought a prepaid label which had already been deduted from the total. Can anyone help me to rec...

Resolved! Payment not released when it says it is?

Hi ebay experts, With the new payment system it says that funds are released immediately if delivery is confirmed and positive feedback is received but its not happening, some small payments are but anything over £35 is still held until the initial d...

return

I am hoping someone might be able to guide me on this. I have recently brought a product and its the wrong size, i ordered the right size but the seller sent me the wrong one. After contacting the seller many times I got in touch with ebay today and ...

voucher

 Ive been offered a voucher but when i get to checkout it doesnt work. says wrong code but it isnt.ive tried every payment type and it still doesnt work

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Resolved! Phantom Violation

Hi. I went into one of my live listings (it's been live around 3x weeks). I revised it to lower the price, but I've now had a notification saying there is a violation and my listing has been hidden. Ebay's message says: "Your listing didn't follow ou...

Collection in Person

Hello, a potential buyer has sent me a message on ebay reasonably asking where the collection would be from, but my reply giving even just the street name (without full post code) has been blocked by eBay due to its member to member policy regarding ...

User avatar by • Contributor
  • 267 Views
  • 7 replies
  • 0 kudos

Simple delivery

So I've just started flogging stuff since the simple delivery garbage has been implemented and I'd just like to know if anyone has a way of dealing with ridiculous charges. Case in point, I sold an Iron Maiden wristband to someone in the States. Post...

User avatar by • Contributor
  • 307 Views
  • 3 replies
  • 0 kudos

Collections

My buyer says that they opted for collection at check out but have been charged for postage. They want to collect the item tonight but how do I show it’s been collected as they won’t have a code etc

HELP! Please anyone I bought an item that was returned(ebay refunded) But its been returned to me?

I have given up trying to contact ebay as there are no options for my question. I had an item refunded through ebay as it was not as described got my money back but now the item has come back to me anyone know how to get ebay to actually help me plea...

Resolved! eBay Allowing Scammers Access

Today I received an email claiming that I have purchased an Apple MacBook Pro 14" £1,584.59 to be posted to Norwich in my name.I would like to send this information to eBay security, but it seems like this no longer exists and all the statements seem...

klarna

how do i pay by klarna? the listing offers a discount if i pay by klarna but it is not there to choose as a payment option?

Overseas undeliverable item

My buyer lives in Greece and paid for a delivery through the handling agents. The parcel went through the agents but for reasons unknown it was not able to be delivered to the buyer. It's now on its way back to me since May 30th. I've asked buyer to ...

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