purchases mad on account i didn t make

 i was notified of a purchase of two gift cards that were orderd from ebay  account that i did not make  the money came out of the bank and i contacted the bank telling them the seller i told and  ebay i told too  disbute was made  teh re fund was made back to the accoutn  and i had my cards changed and  i change all the security details here as well as the bank 

i now get a lettere stating from the bank  that ebay be leave it wwasnt fruad and i did make the purchace 

even though i was told by the bank it could of been the case of my card being skimmed at the sho i used localy 

as thats was  teh previous use of my card in put in it in a cashj mashiine 

and not using the contactless way i normaly do 

 

so i told the bank that re cived a email form ebay sdstaing they believe its nwas not fraud i di make the purchaes    weich i didn t     and i tiold them i did not nake it as they were well away  

so does this mean 

ebay  are like with the seller casue teh items are still currunt on my  list   funny  they  were hidden as well 

and i dont hide my  purchaes 

wen i log in i got to use a pin thats sent to my phone 

witch never happed ijn buying thses items 

and now im waing to find out   

so why are the items shill showwing  

why is the seller still wanting the payment 

why am i gettn told by the 18th  is i dont repsnd they will take the money form my  bank to pay  for something i didnt getr 

 

even  wen  the bank fraud teeam have told them all this  emay  still insist ists not 

 

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purchases mad on account i didn t make

papso22
Experienced Mentor

It appears these purchases went through your ebay account and were paid for with a card that you presumably had linked to that account.

 

So it's not a simple case of a  unauthorised transaction on your payment card, but that you have somehow given someone access to your ebay account.

 

When purchases appear on someone's ebay account then ebay are much more likely to say the ebay account owner made those purchases, especially if the cards were sent to an address the hacker added to your account.  They only have your word that you didn't do those things.

 

You have to keep dealing with your bank and hope they support you.

 

 

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purchases mad on account i didn t make

It appears these purchases went through your ebay account and were paid for with a card that you presumably had linked to that account.  ****

 

turns out eh card that was linked to the ebay account  was  a previous card ending in a diffeent number than the one i had been issued 

was told by ebay it dont matter if its not the righ tccard its be casue you have  your bank accoutn  addred to the ebay account  for purchases and payments  so withc ever card is attartch to that it wouldnt matter its the accoutn from the bank it comes from 

 

When purchases appear on someone's ebay account then ebay are much more likely to say the ebay account owner made those purchases, especially if the cards were sent to an address the hacker added to your account.  They only have your word that you didn't do those things.***

and as it states ebay  pay for the items first then tskes it form your bank or payment you  choose  and  as for the cards that weree brough stated tehy were dent direct  with  they was not  not even a email not even a purchase email in ebay   as they check so that obvoius  not  then to take my  word for it its sshown proof its not been done 

 

also  for some reason the adisor  stated they didnt no   both  items that were purchased  awere put in hidden 

i dont hide my purchases

why would i its no like i got a parner i buying stuff  for and dont want them to see it  

to be ghonest the hidden feture is a waste of time 

and  the advissor  did state wen i spoke to them i didn t no put them in hiden it was done that en  not my end

 

clever tech buff that one 

 

so waht with all this  and the  telepone casll re cored for training purpases (suposably) 

the fraud team with the bank will deal with it with them as eh y havve the details and seen were my last actuall purchases wewre made 

and no code was sent to my phoen for appoval to buy anything as thats how its set up 

 

 

thansk  for your advise   adn hope my  replays was not to condsending  or out spoken  paps 

 

withc is *bleep*  the bank sasy other wise  you cant use a card with a different number agains the accoutn  if you already have been issued a new card as that card number wont work regardless wther  the bank account is attachted th ethe ebay account  its  for reciveing payments only  not  for taking money out 

 

So it's not a simple case of a  unauthorised transaction on your payment card, but that you have somehow given someone access to your ebay account.***

dont ive my accunt to any one tto sign in your got to either put in a code with cis sent to your  phone  via text   thought thats wot 2 factor security ment to be and also nbank has to autherise approve payment as well but  a notification to the phone stating aa payment  needs approving 

 

 

 

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