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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Resolved! Scottish Islands Delivery

I recently purchased on eBay from a seller that appeared to be able to send the goods to the Scottish Islands at a very reasonable minimum cost (most excellent service!).The goods were sent via Evri and although tracking wasn't very good i.e. there's...

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Royal Mail problems at South Midlands MC

I posted several items on Thursday last week but I've noticed that 2 appear to be stuck in the system - both at South Midlands Mail Centre. I assume it's the Mail Centre that's the issue, as all my other orders (T48) arrived on Saturday. Has anyone e...

Simple delivery

Once again Simple Delivery fails. Sold an item which was a small parcel, EBay charged my customer for alarge letter. I have now got to lose money from my sale to cover postage. ( the laugh is they assure you the Courier will deliver, Royal Mail weigh...

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250g and under pistage costs

Any idea how customer postage can be reduced as current simple delivery doubles my postal costs for small items??? And how can I complain without going through the automated assistant bot?

Resolved! Simple Delivery on a £4 ITEM

I’ve been charged £2.94 to send an item that’s only worth £4. Normally, I’d send something like this as a large letter for £1.55. Why is this more expensive “Simple Delivery” option even necessary? It’s really frustrating. I don’t care whether it’s t...

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Simply delivery

After having opened this account 11 years ago ! I am now at the end of using EBay. Simply delivery is now the only option and I am not using that, I prefer to do my own postage and packaging costing, never had a complaint of over charging. A big mist...

Can't edit postage policies to opt in for global selling

Hi, I have spent hours trying to work out how to opt in for global selling and edit my postage polices. Following the instruction to edit in postage polices isn;t working as the page does not have editing available. Feeling very stuck, can anyone hel...

Simple Delivery lol

If the Labour Party created an online auction site.......sorry Ebay beat them to it. I just sell odds and sods, trying recycle older items, rather than dumping them and now I can't even set my own postage parameters, even though feedback proves that ...

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Posting a chainsaw

Driving me bananas New eBay . Trying to sell an electric chainsaw .Being told I need to choose correct age appropriate courier. Tried various options... Non suitable . Site is so unwieldy now . Items hardly getting looked at never mind selling . Item...

Resolved! Evri Delivery - On hold

Hello, I have used Evri delivery service to send my ebay item to my buyer. For the last week, the Evri tracking has not been updated and shows on hold / out for delivery to the buyer. The tracking number is H05QTA0035677927. It's quite frustrating, a...

Simple Delivery & Postage Costs

All my listings are small parcels under 2kg, I use Royal Mail Tracked 48, print my own labels, they are £3.45. I use the ebay app, which defaults to Simple Delivery with a cost of £3.38: I cannot edit or there is no option for custom postage to chang...

Received SLIT OPEN package delivered by Royal Mail - suggestions on how to report, please

Greetings one and all, the title says it all, really, but here's some background. Er, well, a lot, actually... Last Saturday morning (14th June), I heard an item being dropped through my letterbox. I didn't go to retrieve it straight away, although I...

Simple Delivery Farce

I changed all my listings over a month ago back to custom delivery after eBay changed them to SD, took a long time but thought that was the end of it and although time consuming it was straightforward. However today eBay has changed them all back to ...