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Resolved! How to Set Free Next Day Delivery

Hi, I offer free next day delivery and dispatch same working day. But on the listing it is showing 3 days. How can I change this?

Ineffective Royal Mail Tracking Via eBay

I've started selling on eBay fairly recently and have had issue after issue with Royal Mail. I buy the postage via eBay and take the items to my post office and get a receipt every time, the only exception is when I have had Royal Mail collect from m...

Postage discrepancy

Trying to work out why like for like postage on ebay and actual provider differ eg ebay royal mail large letter £2.10royal mail site £1.90similar for evrigrateful for clues

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postage costs

I'm the seller, I set to postage to RM tracked 24. It said the cost would be £4.25. Now the item is sold and I go to print the label the postage cost has risen to £5.69. Who pays the difference? Why the change in price? If I go to see the same item a...

Ebay Changing Postage Rates

For years now, ebay swaps my postage rates around after I have listed an item. For foreign sales I have four different rates, but for maybe as much as fifty per cent of my listings ebay randomly swaps these around, which hits me financially two-fold:...

Postage refund

Hello,I need to part refund a buyer as postage was less than expected.At the final stage payment failed with an error stating payment option could not be verified.its the same card as always used, so contacted support who called back straight away an...

Sent items to Guernsey

Hi.I'm based to the UK and nornally I charge £3.50 to cover P&P (No international postage allowed). I have had a few sales in the past for Guerney or Northern Ireland. But the postage is more than £3.50.Can you restrict sales to these places ? or how...

Advice needed on recent purchase experience.

I recently purchased a reproduction chair upon eBay here in the UK. Due to the extensive distance it had to be sent via courier. The listing stated Freight. I messaged the seller and asked how much the postage was, she replied that she would get a qu...

Has the options for posting changed?

I was about to list some items but when it came to posting the format has changed. Instead of clicking on an option with costs listed on that option it seems you click on a service but no price is listed. Do sellers now have to go on individual posta...

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Yodel in trouble?

My girlfriend asked me to post today (4th January) with Yodel. I visited our two local send off points and was told they were not excepting Yodel. Both shops had bags of Yodel parcels which had not been collected over Christmas and into the new year....

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Royal Mail compensation for item not received cases

I have had many "item not received" cases in December, so I had to send the customer the replacement items. To keep up some profit, I used a Royal Mail 2nd class delivery but then had to send 1st class delivery for replacement orders as I figured out...

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