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Simple Delivery - no small parcel options

Just spent 30mins trying to explain to ebay that Simple Delivery - which all private sellers are going to be forced to use - isn't fit for purpose. I regularly sell shoebox size parcels, via Royal Mail, i.e. Royal Mail Small Parcel (45 x 35 x 16cm) S...

User avatar by • Contributor
  • 3457 Views
  • 73 replies
  • 19 kudos

Resolved! Simple Delivery compensation

Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...

Resolved! How do i cancel a Simple Delivery label I created before a buyer messaged to cancel an order

How do I cancel a Simple Delivery label I created minutes before a buyer messaged me to cancel the order.I tried via the 'Postage Labels' tab as I have done previously, but it says that I cannot cancel the label. If I cancel the order that means I am...

Royal Mail did not collect

Yesterday, I suffered my first 'simple' delivery. I clicked the RH box of get prepaid lable webpage to book a RM collection, set the day and safeplace and booked ( supposedly) Had no confirmation emails . Postman came today with no knowledge of the c...

Postage for addiitonal quantities of the same item

If a Buy it Now listing with quantity more than 1 available is listed with 'simple' delivery now, there no longer an option to set a postage rate for each additional item. Just confirmed with ebay chat that it is not possible to set postage cost for ...

Simple Postage

I am not happy with Ebay's Simple Delivery. When i did it myself i had no problem. You cannot send larger items if you want to send them by special delivery. I have had to cancel 2 orders as it says the postage address is incorrect. and had to relist...

Simple Delivery

Is anyone else fed up with the change to Simple Delivery? This is not "simple", it is impractical and can end up with either losing out on incorrect postage or if you go up to the next level of postage it could be more than you would have charged had...

Combined postage with Simple Delivery ?

In the Simple Delivery FAQ I see no mention of combining postage when selling several items to the same buyer.Is that now gone ?! If so it will have a HUGE impact on many sellers of low value items.As a buyer I also always check sellers other items a...

User avatar by • Engager
  • 3056 Views
  • 30 replies
  • 6 kudos

Post offices have an outage this afternoon

Might be best to check online if they’re back up and working before you set off they said it should be fixed later this afternoon , that was about half an hour ago when I wenthttps://uk.news.yahoo.com/post-office-system-down-royal-133400507.html?gucc...

Resolved! Royal mail fee to pay

Hi. I have received a 'Royal Mail fee to pay' card through today. This, they claim, is due to a seller not paying enough postage. I am at a stalemate with the seller. Item is 2 weeks late but seller won't pay the Royal Mail fee as they claim they pai...

User avatar by • Engager
  • 157 Views
  • 2 replies
  • 0 kudos

Label manipulation by seller?

I bought a laptop (MacBook Pro for £1300) from eBay UK last Friday. The seller made no contact so on Monday I asked for an update via messaging. They didn't reply but did add a Royal Mail Special Delivery tracking number. Since then, the Royal Mail t...

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
  • 3447 Views
  • 80 replies
  • 14 kudos
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