eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: January 2026

Start a successful new year with important updates to help streamline your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

QR code

I have sold 5 items to a buyer and had 5 QR codes (each the same). I parcelled up 5 items separately but only 3 of the QR codes were recognised at the post office counter. What could be the reason

Anyone else being overcharged for Simple Delivery postage?

We choose Simple Delivery, seller pays shipping, select the correct postage, which is £2.72 (even though most of the time we should be sending it for approx 87p ) And then when the item sells we see we have been charged £3.38. This happened with rand...

Buyers

How do I get an idea into eBay’s suggestion box? When a buyer checks out and pays for his purchase, it would help to also have their email address . Most decent couriers have made them selves more efficient by updating tracking info daily, by email. ...

EBAY message 'there is an issue with royal mail"

So yesterday and today when you go and buy a royal mail label you get a red warning there are issue with royal mail but no explanation of what the issue is. I am sure its been discussed a billion times but what is the current issue?

When Simple Delivery Goes Wrong

I have just had an item returned, as Evri damaged the packaging, in transit. The Post Office receiving the parcel on behalf of the customer refused to accept it. The item inside the parcel is undamaged. Who is liable? I have NO contract with Evri, as...

User avatar by • Contributor
  • 77 Views
  • 1 replies
  • 0 kudos

Ebay pre paid label's what a mess

Ebay used to be fun to buy and sell now its a nightmare with all the rules and procedures...We dont use their Prepaid label service because the couriers they use are too expensive/unreliable/to far away for us to go too.Here is one example we have a ...

Order delivered but not updating on ebay

Order Number: 04-13691-46181 Sent special delivery on Friday morning was delivered today at around 10:45 - 11am not updating on eBay system. Royal mail shows its been delivered with a signature and photo of delivery any idea when this would update on...

Resolved! Buyer chooses higher postal rate,but does not advise seller who is asked by Ebay to pay this higher

The buyer selected a special delivery at £10.75, while I had originally selected a £3.45 standard postal delivery. The buyer did not advise me she was doing this, and I only found out after she had paid for the item but thankfully before I pressed th...

postage

Just noticed on my current account that Ebay have charged me 3 x 87p which was the postage for 3 items recently sent, surely this is paid by the buyer not seller

Collection

I see others are having issues with sellers not aware that their delivery options are creating havoc. Bought an item yesterday no problem. Wanted to buy 4 more of them today - same seller- seller does not post to Shropshire, but they did yesterday! (...

Got Postage related questions? Start here:

Featured Posts

Top