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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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EBay Simple Postage Costs

As A Private Seller, I have just listed an item and I am now being charged £3.94 using Royal Mail by eBay to post an item that costs £3.45 with Royal Mail. No way out of this. Feel like removing free postage and charging the buyer knowing it won't se...

In praise of Simple Delivery

Never thought I would say this BUT-Simple Delivery saved me a load of grief!! Sold a quite high value item-buyer chose Evri. Now we ALL know how useless Evri are-must have lost about 5 of my items previously and all you can get is a Chatbot and an ar...

Fed up

I dispatched an item the same day payment was made. My PO doesn't recognise ebay QR codes so I use Royal Mail as before. I can't seem to find the icon that let's the buyer know I've posted the item, now ebay says my postage is over due, it's stupid. ...

delivery sizes

If the item i am posting exceeds the size offered by eBay - royal mail / evri i have an alternative courrier to use How do I choose this option It keep reverting me back to the royal mail/evri option which will not carry my item

Simple Delivery is Bad for Sellers and Bad for Buyers

Just gone to post an item bought and paid for yesterday. Post Office can't scan Tracked 48 parcels - I knew there was an issue as it has been publicised. Before Simple Delivery I would have used a different Service at no extar cost to the buyer and m...

Proving delivery to GSP address in the UK

Hi there Has anyone else experienced difficulty with customer service in issuing refunds where items have been delivered to the GSP depot in the UK but not to the actual country the buyer is in? Ebay issued refund to buyer despite me uploading UK tra...

Post Office Postage receipts.

I was told this morning at my Cheshire Post Office that since Saturday the Horizon Certificate of Posting for SD post labels are not showing the tracking number , no problems with non Ebay postage labels. They gave me a separate receipt with the bar ...

postage!!!

Hi, I am a seller and my postage is freepost, postage costs me £1.55, eBay simple delivery is charging me £2.72! i will loose money, is there a way around simple delivery please? I'm at a lose! Thank you.Can i not just put postage stamps on and post ...

Royal Mail taking a month to deliver?

Is anyone else having issues with Royal Mail lately? I have many items that I sent almost a month ago now that have still not arrived... can only assume they are completely lost in the system. Im talking like ten different orders... is anybody else f...

EBay Ppsting

Is the scanning of eBay items at post offices now resolved. My Post Office refused to accept my items yesterday and I amholding onto them as I amnot posting using myown money. Buyers paid postage to eBay whothen allow me to generate the posting QR Co...