Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Something went wrong and we were not able to generate the label.
Hi is anyone else experiencing a problem creating a postage label? buyer has chosen evri but I thibkj ive quoted too low postage like £2.87 when Ive actually measured it its bigger like £4.09 but thats fine it will come out of the sale on my part. Ju...
Barcoded stamps with Queen’s head are no longer valid?
We posted a card to a relative. Today he got back to us and said that he had to pay £5 to get the card because the new, barcoded stamp with Elizabeth II on it is no longer valid. It has to be a King’s head from now on.I can’t find this announcement a...
I’ve paid for an item to be posted but am able to collect. How does the seller mark as disptched
I paid for delivery but can now collect.How does the seller mark it as dispatched as he obviously won't get a code?
Resolved! eBay click & collect store list out of date !
Hi - I ordered some trainers and selected Click & Collect The courier was Evri When Evri advised they had delivered to the shop I went to collect The shop advised they don't deal with Evri anymore and there is no parcel The photo 'proof' looks nothin...
Resolved! buying from overseas
I would really like to purchase an item from a seller in Australia and on the payment page it is asking me if I would like to pay in dollars or pound sterling, which one should I select, also, are there any hidden charges if I use paypal, many thanks...
Posting to Germany
Hi All, I've just sold a Microsoft Office software to a buyer in Germany, it's basically just a disc with a couple of booklets inside a small box sealed with a shrinkwrap (25cm.21cm.6cm) I've tried to send it through ebay, no service was available fo...
Postage
Hi there,I've sold 2 items and both were listed as RM Tracked for postage and I (seller) am to pay the postage.When I go to make payment for postage it says "Royal Mail, Yodel, Evri and Parcelforce are experiencing issues" and "no service available"I...
How to set up custom shipping profiles / policies, charges for sellers from Guernsey
Hello, I am new to eBay and looking for guidance on how I go about adding my own shipping profiles to co-inside with my local post office, such as the various shipping rates (Point 1), type of packaging (Point 2) which all have specific charges for e...
Resolved! Shipped to GSP and shows delivered on Royal Mail but not on Ebay.
I sold an Item last week and shipped Wednesday to the GSP with the label created on the Ebay app. I checked the tracking number on the Royal Mail website and it shows delivered on Thursday and a picture of the crate of mail yet when I go to the shipp...
First negative feedback? Is this justified?
Hello all I have just lost my 100% postive feedback. Basically, i posted the customers letter well within the 24 hour dispatch time as advertised by my listing. I opted for a Royal Mail small letter due to cheaper postage than 1st class, tracked etc ...
Resolved! Global shipping program not working
Hi, Wondering if anyone can help me. I use the global shipping programme and have had no problems with it, until now. I sold an item with free UK postage and the buyer is in Turkey. Usually the postage is all dealt with by eBay, but it's not worked t...
parceltogo tracking confusion
i bought an item yesterday , the seller adds tracking today but im confused as it says ready to collect,and also says ready for collectiion january 3 ... im confused as the delivery address is my own home so why is mentioning collection and where am ...
Return lost in post Royal Mail (Yet Another)
I bought an Item for £60 from a reputable seller. The item was faulty and seller agreed refund in chat. Label received via ebay returns by seller. Item scanned and returned 24/11/23 via local Post Office. When I track item I just get the screen attac...
Trying to purchase postage label - something went wrong
On both app and desktop, when I try to purchase postage label it says something went wrong or technical difficulties please try again. Any ideas?
Can I get a postage invoice for all my sales through the eBay app but paid via PayPal?
Is there any half reasonable way I can get some sort of invoice for the postage of all my items to complete a tax return? It's mainly been Royal mail and a few parcel force. All done through the eBay app and paid for using PayPal. I can't for the lif...
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