Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
Postage Address Error
Can't print a postage label as it states there are too many characters. How do I amend the label/address? Thanks in advance.
Shipping was cancelled and order returned to me
On the tracking it records the order was shipped but then held by the shipping company for 48hrs and then returned to me (the seller).I may have misjudged the weight but what do I do next. I called ebay at the weekend and they said they would email m...
Simple Delivery Labels Not Scanning At Post Office
Just taken some parcels to the Post Office, posted with simple delivery and they wouldn’t scan. Post Office staff got the message “2D barcode not recognised, not valid for tracked 48”Has anyone else had this? Thanks
Parcel sent to Ebay Mail Centre Refused, without proper explanation
We have been told that a parcel sent to the mail centre has been refused, no real reason given, now being sent back, received at Ebay Hub on 16th October, now being told its being returned to us, but not until 27th October, why the delay and why can ...
Resolved! Buyer in Sweden claiming not received item but eBay UK and postage showing delivered. What can I do
So today I received a message from an eBay buyer in Sweden who lives in a rural part of the country that Post Nord SE (the subcarrier for Royal Mail UK internationally tracked parcels) claims that they have delivered the item but 'she cannot find the...
Evri Parcelshop Receipt?
Just sold some earphones, and just sent them off. Took them to the local Evri parcelshop. The guy told me the system had changed. He handed me his phone, and told me I had to enter my name and email address, which I did and handed it back to him. The...
Tesco, issue with parcel size claiming too big
Tesco, issue with parcel size claiming too big!As with all my items I have simple delivery. It works for me and it is as it says, simple.Sold items packaged up and taken to drop off shop, of which I find the post office a better as they print a recei...
Estimated delivery dates
Hi, Just wondering if anyone else has noticed that estimated delivery dates seemwrong for Royal Mail tracked 48. Ive had an order last night (Sunday 19th) and I ship all my orders by Royal Mail tracked 48 and my dispatch time is set to 1 day. For som...
simple delivery forced policy
as i am quite new to ebay a remember when i set the postal rates and choice couriers i personaly feel there should an option to swich off simple delivery ,if wish to do so that is as so basic ideal for for some people , if you like it and i should be...
Royal Mail and DHL suspending deliveries to USA
For info, I've just seen this article on the BBC and thought it might be worth posting here:https://www.bbc.co.uk/news/articles/cx2p17xypgko
Simple Delivery issue. Postage on long thin items!!
Help! I want to sell an umbrella but when reading the options on "SimpleDelivery" the only option because of the length appears to be DHL at over £12! It should'nt cost more than around £5! What can I do?
Ebay net profile of 1.9Billion + Simple Delivery + Buyer Protection Fee
I am sure many have already had this issue but what is going on with Ebay?It's like they want sellers to stop using them.The Buyer Protection Fee is quite clearly a way for Ebay to disguise it as a selling fee because it's the sellers who have to com...
offering combined postage after buyer has paid
so a buyer made an offer on two different listings of mine which I accepted, and payment was made automatically straight away. however, I want to send them both together in one parcel and refund them the cost of the extra shipping. I read on eBay's i...
iPhone and Royal Mail Scam
Hello, a 2 week ago I sold an iPhone 17 Pro to a buyer with 0 positive reviews. He purchased it from me at a collection point. At first, I thought he was a normal person, not a fraudster, but I was wrong. He received a new, unopened iPhone 17 Pro and...
Resolved! Combined postage with simple delivery
I have a bit of a dilemma and wanted to ask members what the correct thing to do is. Yesterday I sold 2 lots of books to the same person all of which could be sent as one parcel. However my purchaser has already paid both lots of postage in two trans...
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