Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
SIMPLE DELI VERY SYSTEM
Simple Delivery system is anything but. It's made things much more complicated as a private seller and a buyer. I've seen many changes of system over the 15 years I've been an Ebayer but this latest "hit" against private sellers and the whole revampe...
Unable to post eBay packages with Tracked 48 printed label
At the Post Office counter when Tracked 48 eBay printed labels are scanned it comes up with text including 'barcode not recognised'. I see that others here are having similar problems, does anyone know who to enquire to about this issue. Thanks
another simple delivery refund question
Hi everyone, A quick question...I sold an item today, customer paid and delivery was with simple delivery. Free to buyer so i paid for the label.. Ebay issued a royal mail label costing £5.55 which is ok so far... Now several messages later between m...
Delivery - waste of time and fuel.
Hi all can someone tell me the logic in this. Sold an item to so go St Leonard on Sea This is it's journey Sutton surrey to Coventry 122 milesCoventry to Tonbridge 143 milesTonbridge to St Leonard on Sea 31 miles A total of 296 miles. Miles from sutt...
Resolved! Yodel compensation
Does anyone know how I can claim compensation for the failed delivery using the full protection through ebay because Yodel are telling me it's the responsibility of the petrol station I dropped it off to! I started using Yodel as it was the cheapest ...
eBays 'customer service' has become terrible.
Good day everyone.I have been a seller on this platform for many years but over recent weeks eBay have made this very difficult. Customer services have lied and made decisions that go against the service it pretends to provide.Example 1) Three weeks ...
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Lost sale due to cost of GSP
Nice chap from Australia - wanted to buy a cassette from me - total AU dollars - 96.49 - however the GSP postage for a cassette tape would have pushed this up to Au dollars 150.00 at the 1K weight - really a cassette tape in a padded enverlope is aro...
offering combined postage after buyer has paid
so a buyer made an offer on two different listings of mine which I accepted, and payment was made automatically straight away. however, I want to send them both together in one parcel and refund them the cost of the extra shipping. I read on eBay's i...
Two packages stuck at Glendale Heights
I ordered some items from a seller in the US, seller shipped the items on 5th May, packaged arrived at Glendale Heights on the 8th. It has since been stuck in the hub. I’ve ordered some more items from the US since then and all those are on the move,...
Quoted £3.38 and today, eBay charged me MORE £3.64
When I bought the postage, the page said £3.38 for Royal Mail 2nd class under 2kg. Today, I packed the item and was horrified to see £3.64 instead.It is ILLEGAL to do this. I was quoted £3.38 and yet they upped the price on the go. Sounds like a cold...
Combined postage with Simple Delivery ?
In the Simple Delivery FAQ I see no mention of combining postage when selling several items to the same buyer.Is that now gone ?! If so it will have a HUGE impact on many sellers of low value items.As a buyer I also always check sellers other items a...
simple delivery has charged for a 2kg or less
The simple delivery label is for 2kg or less but the package is more than 2kg. No what happens? There is no way to change it.
RM Click & Drop now marking as despatched when scanned at Post Office.
Before, Click & Drop would only update eBay orders when you manually marked orders as despatched.But a few days ago they implemented a change where if an item is scanned by Royal Mail at any point, it's automatically marked as despatched and fed thro...
"Simple" Delivery - Different Price for Seller
So I hate the simple delivery change and am using it because it was forced upon me, but what is going on now. Before, the buyer price and seller price were the same. Now I've just tried to list something and the seller price is now different. Surely ...
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