Postage
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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

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Simple Delivery - how to avoid/opt out?

want the option to post my item myself instead of simply delivery, there is no option of opt out, so i can post myself ! if there is any ebay representives out there can you please tell us how do we opt out of simply delivery as i tried for hours wit...

Resolved! Booking Collection By Royal Mail

I sold an item and wanted to book a collection via Royal Mail but after I downloaded the postage label the link to book a collection disappeared. If I book it through the Royal Mail website it costs 30p. Does anyone know how to access the link throug...

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Resolved! Can’t generate prepaid postage label. HELP!

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?

Resolved! Postage underpaid by seller

Hi,Royal Mail left a card saying I had to pay a £1.50 fee before they could deliver my item. This is because the sender (seller) did not pay the full postage. I contacted the seller and they said they would part-refund this £1.50 for me. It has been ...

Postage refund for simple delivery

Any quick fixes here?A buyer has bought several of my items, and as such I have combined postage for him and posted in a parcel together. Individually I would post these items in a padded envelope.Since I have combined, the simple delivery for one it...

Sick of simple Delivery ,

Just sold a bikini top , for a couple of pounds , buyer messaged me can i post ASAP as they are going away on Thursday , ebay have given estimated delivery Tuesday 19th to Thursday 21st , for standard and express , crazy , EB have instructed me to Po...

eBay trying their hardest to put people off Rant!

Is it just me or is eBay trying their utter most best to try and put sellers off using eBay?It was simple when we paid fees on sold items or shop fees, now they've changed to 'buyer protection fees' I never know where I am with fees or offers, there ...

Buyer selected a different (more expensive!) shipping options

I sold a very inexpensive item. I set the shipping option. They buyer paid the tiny bid amount and the shipping option I selected. But they were able to select a DIFFERENT shipping option which costs more -- so now if I ship I'm actually out of pocke...

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eBay postage

eBay is now changing postage of items listed months ago, and getting the postage wrong.There is a reason choose Royal mail over Evri for posting certain items.I suggest sellers look at the number and type of items for which you cannot get insurance f...

Mark return request a sent.

Hi all. I received the wrong item from a seller. Seller accepted and provided a return label via ebay messages and said they would send a replacement once they receive the return. When I told them I don't want a replacement, but prefer a refund they ...

Resolved! Combined postage Simple delivery

Help..A regular buyer has just purchased 2 items.So as I always do I gave him free postage on 1 itemTrouble is now have 2 QR/labels of which 1 used on the one with the postage charge.(Not printed the other)Thing is how do I show the other item as shi...