UK Seller News: April 2025
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Forum Posts
Label generated an incorrect return address
I'm selling an item for the first time onEbay. I buy stuff a lot, but never sell. It sold quick, but the label generated a return address that I've not lived at for 20 years, no idea how its still been in my account! I used Simple Delivery option tha...
Postage refund
When selling an item I purchased a postage label. When I took it to the post office I found this was not enough. I bought a second label at post office to send the item. How do I get a refund on first label bought? I’m happy to pay the difference as ...
Missing/Stolen package
I am missing my parcel from my front doorstep.i have seen a picture that the parcel was place infront of my door but when i went to check if it was there it wasnt. i asked my neighbours if they took it but all said that they didnt see it.im not sure ...
Postage charge
Hello, I won an item....on checkout to pay for it , the postage cost showed £750, Ive contacted the seller four times to ammend the charge but no response, I cannot speak to anyone on Ebay. On the original listing it showed as £7.50 postage. Tommorro...
Despatch of Large item
I have a listing for Skis and the package will be about 2m and say 25cm x 15cm around girth. The size is outside the limits offered on ebay for Parcelforce, the only carrier provided. According to Parcelforce website they can take the size and weight...
FREE Next Day Delivery Setting
I offer free next day delivery . Handling time is set SAME DAY before 2pm. But why is my listing showing 3 days?
Charged twice for Evri postage?
I think this is my fault. It's my first time selling an item for years so the new postage options were a bit confusing. I selected Evri £2.94 tracked but Ebay stats are now saying £5.88. And this - I don't know if it's related. I clicked onto the pos...
Combine postage from different seller
How can I combine shipping of items from different seller ? I want both items in same package , is it possible?
Getting hold of Ebay Shipping (or DPD)
Hello, since my DPD item wasn’t delivered, it says now it is back to Ebay Shipping. I can’t contact either Ebay Shipping nor DPD - to check if they will try a re-delivery? Any experiences to know what to expect from this situation? (Btw this was an a...
Postage changes, discrimination against disabled sellers?
Just a thought. It seems that many disabled sellers use Royal Mail collection for their items. If this service is not available with the (not) Simple upcoming changes, will this be discrimination against disabled people? It will certainly prevent tho...
Post Office costs are incorrect
Post Office charges have gone up a number of times in the last two years Prices on eBay are not at the current rate and I am updating manually on my listed items each time prices rise after losing money when posting items as I only ever charge the ac...
Selling in ebay
Hi, this is my first time selling on eBay. I am about to post my first sale, is there any way to make sure that the item I have posted is the same as the buyer will received, should I record a short video or close the package in front of the courier,...
Return postage fee /Combine postage
Hello people,A buyer ordered two item from me and he paid postage fees for both. Now, the postage fees were both collected by eBay. I refunded one of the postage fees to the buyer, as normal, and I added the same tracking number for both orders. Now,...
Non delivery of a package
How do I contact eBay over an item that hasn’t been delivered
Resolved! buying postage online
I want to send an item. When I listed the item ebay suggested a price. I am now trying to buy postage online on ebay but the suggested postage for the item's size and weight is different to that in my listing.So which postage should I buy?I have weig...
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